Guests
All properties in Charleston, West Virginia, United States of America

Quality Inn & Suites

City-center Charleston hotel with outdoor pool

  • Free Internet in lobby and free parking
From
$76

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 53
1 / 53Outdoor Pool
1010 Washington Street E, Charleston, 25301, WV, United States of America
6.4.Good.
  • Drug addicts walking around inside and outside of hotel. Not safe. Dirty, outdated. My…

    Sep 9, 2021

  • Check in was ok. Clerk was very friendly and helpful. Room was ok, although there was no…

    Sep 2, 2021

See all 450 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Easy parking
Convenient
Walkable
Quiet
Dining options
  • Free parking
  • Pool
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • Heart of Charleston
  • Avampato Discovery Museum - 3 min walk
  • Clay Center for the Arts and Sciences - 3 min walk
  • Appalachian Power Park - 8 min walk
  • CAMC General Hospital - 8 min walk
  • Charleston Town Center - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking

What’s around

Landmarks

  • Heart of Charleston
  • Avampato Discovery Museum - 3 min walk
  • Clay Center for the Arts and Sciences - 3 min walk
  • Appalachian Power Park - 8 min walk
  • CAMC General Hospital - 8 min walk
  • Charleston Town Center - 9 min walk
  • Haddad Riverfront Park - 10 min walk
  • Charleston Civic Center - 16 min walk
  • West Virginia State Museum - 31 min walk
  • West Virginia State Capitol Building - 31 min walk
  • University of Charleston - 3.1 mi / 5 km

Getting around

  • Charleston, WV (CRW-Yeager) - 7 min drive
  • Charleston Station - 27 min walk
map
See on map
1010 Washington Street E, Charleston, 25301, WV, United States of America

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free wired Internet access in public areas

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite extended parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 900
  • Conference space size (meters) - 84

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 0 (rates may vary)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 10.00 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Also known as

  • Best Western Charleston Plaza
  • Motel 6 Charleston WV Hotel
  • Best Western Charleston Plaza Hotel
  • 6 Charleston WV
  • Quality Inn Charleston
  • Quality Charleston
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Charleston
  • Quality Inn & Suites Hotel Charleston

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Soho's (5-min walk), Sitar of India Restaurant (5-min walk), and Ellen's Homemade Ice Cream (5-min walk).
  • No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
  • Quality Inn & Suites has an outdoor pool and a fitness center.
6.4.Good.
  • 4.0.Fair

    Cleanliness needs to be better

    Room was a non smoking room but had a very bad smoke smell. When we took shower in the morning the shower curtain had mold on it. Other little bits of areas that showed that details to cleaning was not paid attention to.

    Mark, 1 night family trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not recommending

    The room was clean. That was the only high point. Maintenance needed to be done on so many things. Vending machine barely worked, breakfast that was provided was sadly lacking (possibly due to COVID-19 measures), outlets in the room barely worked, bathroom needed help. The toilet needed to be fixed, the faucet leaked. Several ice machines did not work (had to go up two floors to get ice). But for the $89/night cost, we got what we paid for.

    2 night family trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Everywhere was mold in the room. Dirty and rusty room

    Anne, 1 night trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    シャワーなどあまり綺麗とは言えず 入口ドア蝶番ガタピシいうし 明け方スモークデテクターのバッテリーぎれか、時折りピッピッとうるさくて、最後はトイレ流れなかった

    1 night trip, Aug 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    It was pretty unclean. The carpets weren’t swept no was just thankful I didn’t have my children with me during my stay. It was doable for a night I guess. Plus side they didn’t have bed bugs.

    William, 1 night trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel convienient

    Great lication downtown near restaurants and highway. Free parking

    Chad, 2 night trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Don't bother

    Room was not clean...hair was on the tub. Couldn't tell if the carpet was clean or not.

    1 night family trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Nasty did not stay the room had cockroches

    Stanley, 1 night family trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful

    Loved it

    Katherine, 1 night family trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Blood on the Mattress

    DIRTY - UNSAFE - BLOOD ON MATTRESS!!!! The pictures lie. This place is a hell hole. Run AWAY!

    Michael, 2 night trip, Jul 16, 2021

    Verified Hotels.com guest review

See all 450 reviews