Overall review: No one ever said hello, no one ever said thank you for staying with us, no one ever acknowledged anyone at the restaurant bar area. they would look at you but not say anything, no i'll be right with you, eventually they would circle around to you. The customer service was lacking. Hard to get any info from the front desk. When asked about restaurants or sights to enjoy near and around the hotel they had no advice to tell other than the lobby restaurant or the sister hotel breakfast / lunch restaurant. Just no forward facing happy customer service. When you check into a hotel you want to feel like you have arrived home. The Hyatt Centric Beale Street Memphis does not make you feel at home.
Rooms: very clean, looked new, nice design
Lobby Restaurant: limited food menu, full bar, clean nice modern design.
If i go back to Memphis, sadly, I will look for another hotel and pass on Hyatt Centric.