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SureStay Hotel by Best Western Helen Downtown

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Exterior
Indoor pool, a heated pool
Indoor pool, a heated pool
Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, free WiFi, bed sheets
Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, free WiFi, bed sheets

Overview of SureStay Hotel by Best Western Helen Downtown

SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain Helen hotel with indoor pool

8.0/10 Very Good

1,017 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is $74
Price available on 2/5/2023
Map
8396 S Main St, Helen, GA, 30545

Room options

About this area

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 113 min drive

Restaurants

  • Cafe International - 3 min walk
  • Bodensee Restaurant - 3 min walk
  • La Cabana Express - 3 min walk
  • Troll Tavern & Restaurant - 5 min walk
  • Kopper Kettle Fudge - 5 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Enjoy your visit to Helen with a stay at SureStay Hotel by Best Western Helen Downtown. Guests can enjoy the indoor pool or take advantage of nearby rafting. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and central location get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 AM
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Television in common areas
  • An indoor pool
  • Heated pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown offer free cancellation for a full refund?
Yes, SureStay Hotel by Best Western Helen Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?
As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on Feb 5, 2023 start from $74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Helen Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Hotel by Best Western Helen Downtown?
Yes, there's an indoor pool.
Are pets allowed at SureStay Hotel by Best Western Helen Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?
You can check in from 3:00 PM - 11:00 AM. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near SureStay Hotel by Best Western Helen Downtown?
Yes. Nearby restaurants include Cafe International (3-min walk), Bodensee Restaurant (3-min walk), and La Cabana Express (3-min walk).
What's the area around SureStay Hotel by Best Western Helen Downtown like?
SureStay Hotel by Best Western Helen Downtown is a short 5-minute walk from Helen Festhalle and 6 minutes' walk from Helen Arts & Heritage Center. Travelers say the area is very central and good for shopping.

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

7.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent stay
Nice spacious room with comfortable beds
Eric R, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

SARAH, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zumreta, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tanja, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

David, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

good
Clean room, convenient location to downtown Helen. Not a fan of the optional connecting room door, especially when you could see light under it. This is an older hotel but not bad at all.
Stanley, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

John, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

breakfast need improvement
Rodolfo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to everything
The hotel is within walking distance to the center of Helen
Miguel, 2-night trip
Verified Hotels.com guest review