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All properties in San Antonio, Texas, United States of America
All properties in San Antonio, Texas, United States of America

SureStay Plus Hotel by Best Western San Antonio Airport, San Antonio

2-star2 stars
11355 San Pedro Ave, San Antonio, TX, TX 78216, United States of America

Motel with outdoor pool, near North Star Mall
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 275 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Room is all right
Food
Food could be better

SureStay Plus Hotel by Best Western San Antonio Airport, San Antonio

from $45
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

What’s around SureStay Plus Hotel by Best Western San Antonio Airport, San Antonio

Landmarks

  • In North San Antonio - SAT
  • North Star Mall - 36 min walk
  • Marion Koogler McNay Art Museum - 5.5 mi / 8.9 km
  • San Antonio Zoo and Aquarium - 7.8 mi / 12.6 km
  • San Antonio Botanical Gardens - 8.7 mi / 13.9 km
  • Trinity University - 7.4 mi / 12 km
  • Morgan's Wonderland - 7.6 mi / 12.2 km
  • Witte Museum - 8.1 mi / 13 km

Getting around

  • San Antonio, TX (SAT-San Antonio Intl.) - 5 min drive
  • San Antonio Station - 15 min drive
  • Free airport shuttle

At a glance

Key facts

Size

  • 61 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
Airport shuttle service is available on request from 4 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements. This property offers airport shuttle service 4:00 AM-10 PM. For more details, please contact the office using the information on the reservation confirmation after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle from 4 AM to 11 PM *

Parking

  • Free self parking (limited)

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 1
  • Outdoor pool
  • Health club
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Business center
  • Number of meeting rooms - 0
Services
  • 24-hour front desk
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • 40-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

SureStay Plus Hotel by Best Western San Antonio Airport, San Antonio’s small print

Also known as

  • SureStay Plus Hotel Best Western San Antonio Airport
  • SureStay Plus Best Western San Antonio Airport
  • Super 8 San Antonio Airport

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 10 AM to 9 PM.
  • This property does not have elevators.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Breakage deposit: USD 100 per stay

    Optional extras

    Rollaway beds are available for USD 15 per night

    Pets are allowed for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.6 From 209 reviews

    Very Good 8.0
    No stores close by.
    Leonidas, us1 night business trip
    Good 6.0
    Ridiculous service on last day
    The Hotel staff do not want you to stay until check out. Continued to knock on the door and call and hang up on the phone in the room. From 10 am to 1040 am. Seriously rude!!!!!! Don’t call and hang up. And don’t bug someone trying to get a toddler and a teenager together for a road trip. If check out is at a certain time then give them to that time. If late then pay fee. Beds comfy and price was great. They wanted me out but didn’t have anyone at the desk to actually check me out. Had to wait 10 minutes with 3 other people that they also pestered for the last hour!!
    Kimberlie, us2 night family trip
    Fair 4.0
    Dirty and outdated. Very old
    william, us1 night family trip
    Good 6.0
    1 Star Hotel
    I have to start off by saying I didn't check the reviews as I usually do, and boy did I regret it. First thing we immediately noticed is that the AC was turned off in the common areas (lobby and hallway). Second thing we noticed is that the small fridge that contained the breakfast yogurts was turned off, with the yogurts inside. There goes yogurt for breakfast. The General Manager was in casual clothes, black shorts and a black crew shirt. Everything inside the room besides the bed and the tv needs urgent updating. The tub appeared to be 30 years old. The plumbing fixtures had rust. Cracked light switches. If you appreciate and support mom and pop, come here (only if they offer it for half the price I actually paid). If you expect a franchise by Best Western with employees in uniform then this place is not for you. Will never be returning. Oh, and no creamer for you coffee, so bring your own.
    Angela, usFamily trip
    Poor 2.0
    I booked on booking.com and was supposed to pay at hotel which is why I chose them and come to find out when I get there they had already tried to run my card and it didn’t go through and they also told me that there was another room available but it was gonna be 147. Never again will I book with them. He said they don’t affiliate with booking.com so what’s the point of going through them for a cheaper rate if it’s not gonna work.
    Melissa, usFamily trip

    SureStay Plus Hotel by Best Western San Antonio Airport, San Antonio

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