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All hotels in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Beach Hotel Na Balam, Isla Mujeres

3-star3 stars
Calle Zazil Ha No 118Isla MujeresQROO77400Mexico, 800-491-6126

Isla Mujeres beachfront hotel with spa, outdoor pool
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.6
Location
Great location
Beach
Beautiful beach
Service
Service is adequate
Room
Room is all right
170See all 170 Hotels.com reviews
From 941 reviewsTripAdvisor Traveller Rating

Beach Hotel Na Balam, Isla Mujeres

More Info: 866-539-8117

  • Standard Room, 2 Double Beds, Poolside
  • Deluxe Room, 1 King Bed
  • Suite with Plunge Pool
  • Junior Suite, 1 King Bed, Partial Sea View
  • Deluxe Room, 2 Double Beds
  • Standard Room, 1 King Bed, Poolside

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
The front desk is open daily from 7 AM - 11 PM

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free extended parking

Offsite

  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Beach bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Playground on site
  • Scooter/moped rentals on site
  • Segway rental/tour on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Rafting nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers -
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer (on request)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Water Lily Beach Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Zazil Ha - This beachfront restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Bicycle rentals on site
  • Playground on site
  • Scooter/moped rentals on site
  • Segway rental/tour on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Rafting nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Beach Hotel Na Balam, Isla Mujeres’s small print

Also known as

  • balam Hotel
  • Beach Hotel na balam
  • Beach Hotel na balam Isla Mujeres
  • Beach na balam
  • Beach na balam Isla Mujeres
  • Hotel Na Balam Beach
  • Na Balam Beach Isla Mujeres

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Transfers via boat are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Refrigerators are available for USD 10 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Beach Hotel Na Balam, Isla Mujeres

Landmarks

  • On the beach
  • Norte Beach - 1 min walk
  • Aztlán Galería - 2 min walk
  • Cocal Beach - 7 min walk
  • Parador Fotográfico - 9 min walk
  • Terminal Marítima Isla Mujeres - 12 min walk
  • Garrafon Natural Reef Park - 30 min walk
  • Crayola House - 2.5 mi / 4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 82 min drive
  • Free self parking
  • Free extended parking
  • Airport shuttle
  • Area shuttle (surcharge)

Recent reviews

Good 7.6 From 170 reviews

Beach Hotel Na Balam, Isla Mujeres
Very Good8.0
Cons: The shower curtain was not long enough so I had to mop the water that leaked out onto the bathroom floor. Also the front desk people take a while to answer questions because there is only one person to attends guests that are checking in and checking out, that want beach towels, etc. The pros: great margaritas on the rocks, perfect beach location for children. Free breakfast is included. Remember to tips servers: they are hard working service workers.
Nancy, us2 night trip
Beach Hotel Na Balam, Isla Mujeres
Exceptional10.0
Favorite spot!
I have returned to Na Balam 7 times!!! My favorite spot in Mexican rivieras
Kim, us2 night trip
Beach Hotel Na Balam, Isla Mujeres
Exceptional10.0
I’m going n heaven when I come to NaBalam
I love this place!!! Great yoga good location. I come back every year
Kim, us3 night trip
Beach Hotel Na Balam, Isla Mujeres
Good6.0
There was no WiFi . Only two towels in the room . Room was run down and also the pool area .
Yesenia, us2 night trip
Beach Hotel Na Balam, Isla Mujeres
Fair4.0
Stay at your own risk
I have been coming to Isla Mujeres and Hotel Na Balam for 10 years at least once a year. This was by far the worst experience. The service by hotel staff was lacking at best, housekeeping was sloppy to the point I had to ask for my room to be cleaned at 3:30pm and the noise level on the beach along with cramming in too many people had made an island paradise into an island nightmare.
A Traveler, us3 night trip

See all reviews

Beach Hotel Na Balam, Isla Mujeres

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