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Hacienda Paradise Boutique Hotel, Playa del Carmen

3.5 stars
Ave 10 Entre Calle 20 Y 22 NortePlaya del CarmenQROO77710Mexico, 800-491-6126
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Excellent4.4 / 5
Service
Fantastic service
Comfort
Rather comfortable
Value
Best value for money
Room
Great room
130See all 130 Hotels.com reviews
From 1,197 reviewsTripAdvisor Traveller Rating

Hacienda Paradise Boutique Hotel, Playa del Carmen

Hotel Info: 866-539-8117

from $64
  • Luxury Room
  • Master Suite

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 10 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Also known as

  • Boutique Paradise
  • Hotel Hacienda Paradise
  • Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
  • Hotel Hacienda Paradise Boutique
  • Hacienda Boutique Hotel
  • Hacienda Paradise
  • Hacienda Paradise Boutique
  • Hacienda Paradise Boutique Hotel
  • Hacienda Paradise Boutique Hotel Playa del Carmen
  • Hacienda Paradise Boutique Playa del Carmen
  • Hacienda Paradise Hotel
  • Hotel Boutique Hacienda

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: MXN 350.00 per night

Optional extras

Breakfast costs between MXN 150 and MXN 300 per person (approximately)

Pets are allowed for an extra charge of MXN 350 per pet (may vary based on length of stay), plus a one-time cleaning fee of MXN 200

Airport shuttle service is offered for an extra charge of MXN 2208 per person (roundtrip)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Bicycle rentals on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Nuestra Casa - This poolside restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Hacienda Paradise Boutique Hotel, Playa del Carmen’s small print

Also known as

  • Boutique Paradise
  • Hotel Hacienda Paradise
  • Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
  • Hotel Hacienda Paradise Boutique
  • Hacienda Boutique Hotel
  • Hacienda Paradise
  • Hacienda Paradise Boutique
  • Hacienda Paradise Boutique Hotel
  • Hacienda Paradise Boutique Hotel Playa del Carmen
  • Hacienda Paradise Boutique Playa del Carmen
  • Hacienda Paradise Hotel
  • Hotel Boutique Hacienda

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: MXN 350.00 per night

Optional extras

Breakfast costs between MXN 150 and MXN 300 per person (approximately)

Pets are allowed for an extra charge of MXN 350 per pet (may vary based on length of stay), plus a one-time cleaning fee of MXN 200

Airport shuttle service is offered for an extra charge of MXN 2208 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 130 reviews

Hacienda Paradise Boutique Hotel, Playa del Carmen
Excellent4.0 / 5
Great value for the money
The hotel is very small. The rooms are outdated but the AC works great. The staff is amazing. Really kind and very willing to help you and make sure you have a great stay. The location is the best part of this hotel, walking distance of all the best spots in Playa
3 night trip with friends
Hacienda Paradise Boutique Hotel, Playa del Carmen
Fair2.0 / 5
Beware: Hotel looks nothing like the pictures
This hotel is mediocre to say the least. The pool is really small and dirty. The beds are hard and uncomfortable. The lack of security at this hotel is frightening. You need a key to unlock your room (not card) and you have to turn in your key each time you leave the hotel (very inconvenient and annoying). The towels in our room had stains. I'll stop here because I think you get the picture. Overall, our stay was the opposite of relaxing. I would not stay here again or recommend this hotel to anyone. It's aweful.
3 night trip with friends
Hacienda Paradise Boutique Hotel, Playa del Carmen
Good3.0 / 5
Rough couple of nights!
It was very noisy and tough to get a good nights sleep. Also, the beds were extremely firm, felt like I was sleeping on a rock. Otherwise, the hotel was very nice, neat, and clean. The staff was very helpful and gracious. The hotel is very convenient to shopping, beach, restaurants, and night life.
2 night romance trip
Hacienda Paradise Boutique Hotel, Playa del Carmen
Outstanding5.0 / 5
Great little hotel.
Great hotel! The staff was so nice and accommodating. They welcomed us with ice cold bottles of water (that you are urged to re-use from their purified water cooler in the lobby). The rooms were comfortable and clean, and quiet. And the location is perfect - the hotel is close to the 5th Ave. shops and resteraunts, and an easy walk to the beaches.
2 night family trip
Hacienda Paradise Boutique Hotel, Playa del Carmen
Outstanding5.0 / 5
Great choice for close in Hotel!
Everyone could not have been nicer and more helpful. The hotel was clean and the food was great. We can't wait to come back.
5 night romance trip

See all reviews

Hacienda Paradise Boutique Hotel, Playa del Carmen

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