Guests
All properties in Cozumel, Quintana Roo, Mexico

Coral Princess Hotel & Dive Resort

4-star beach resort with spa, near Cozumel Maritime Terminal

From
$93

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Carretera Costera Norte KM 2.5, Cozumel, 77600, QROO, Mexico
8.4.Very Good.
  • Staff over bearing. Management not good. Under staffed. Food horrible. Could be a great…

    Jul 15, 2021

  • No Wi-Fi, elevator light didn't work, toilet and sink were clogged the entire time, Only…

    Jul 11, 2021

See all 125 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Parking available
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 148 guestrooms
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and beach bar
  • Full-service spa
  • Outdoor pool

Feel at home

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Iron/ironing board

What’s around

  • In Zona Hotelera Norte
  • Cozumel Maritime Terminal - 35 min walk
  • Central Plaza - 36 min walk
  • Palacio Municipal - 2.8 mi / 4.6 km
  • Cha'an Ka'an Observatory of Cozumel - 5.1 mi / 8.2 km
  • San Gervasio - 10.9 mi / 17.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Jungle Adventure - 2 double beds
  • One Bedroom Suite - 2 double beds
  • Two Bedroom Suite
  • Deluxe Ocean Front - 2 double beds
  • Deluxe Ocean Front - 1 king bed
  • One Bedroom Suite - 1 king bed
  • Superior Jungle Adventure - 1 king bed
  • Penthouse Suite

What’s around

Landmarks

  • In Zona Hotelera Norte
  • Cozumel Maritime Terminal - 35 min walk
  • Central Plaza - 36 min walk
  • Palacio Municipal - 2.8 mi / 4.6 km
  • Cha'an Ka'an Observatory of Cozumel - 5.1 mi / 8.2 km
  • San Gervasio - 10.9 mi / 17.5 km
  • Punta Sur Ecological Park - 19.9 mi / 32 km

Getting around

  • Cozumel Intl. Airport (CZM) - 5 min drive
map
See on map
Carretera Costera Norte KM 2.5, Cozumel, 77600, QROO, Mexico

At a glance

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Beach bar
  • Poolside bar
  • Barbecue grills

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Scuba diving on site
  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby
  • Beach towels
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Business center
  • One meeting room
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Coral. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Buenaventura - This restaurant serves breakfast and lunch.

Cayuco Bar - Onsite bar. Open select days.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.41 per accommodation, per night
  • Resort fee: USD 13.12 per accommodation, per night
  • Resort fee inclusions:
    • Beach towels
    • Fitness center access
    • Parking

Optional extras

  • Breakfast costs between USD 10 and USD 25 for adults, and USD 10 and USD 25 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Housekeeping service is available on request (mornings only).

Also known as

  • Coral Princess Cozumel
  • Coral Princess Hotel Cozumel
  • Coral Princess Hotel And Resort
  • Coral Princess & Dive
  • Coral Princess Golf Dive Resort
  • Coral Princess Hotel & Dive Resort Resort
  • Coral Princess Hotel & Dive Resort Cozumel
  • Coral Princess Hotel & Resort
  • Coral Princess Hotel & Dive Resort Resort Cozumel
  • Coral Princess Hotel & Resort Cozumel
  • Coral Princess Hotel Resort
  • Coral Princess Golf Dive Resort Cozumel
  • Coral Princess Golf Dive Resort
  • Coral Princess Golf Dive Cozumel
  • Coral Princess Golf Dive
  • Coral Princess Hotel And Resort

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Coral Princess Hotel & Dive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Buenaventura. Nearby restaurants include Palmeras (2.1 mi), Del Sur Parrilla Argentina (2.1 mi), and Coz Coffee Roasting Co. (2.1 mi).
  • Have fun with onsite activities like snorkeling and scuba diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Coral Princess Hotel & Dive Resort also has spa services.
8.4.Very Good.
  • 10.0.Exceptional

    Work in progress

    Very friendly & efficient staff! The only thing missing was the restaurant on site to be open for dinner and for the golf course to be open for business. WhatsApp is the best way to get responses to any questions you may have before arriving.

    Kenneth, 7 night trip with friends, May 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    we have been going to the Coral Princess for 6 years- we love the friendliness and homey atmosphere, and many of the staff have become friends. Unfortunately, one casualty of the pandemic was the nearby golf course which the resort had an agreement with- playing that Nicklaus course was always one of the highlights of our vacation. Hopefully it will open again.

    7 night romance trip, Apr 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We came in a couple of days early before our checkin at our condo. We had never stayed at this property before but it always looked nice driving by on our previous stays on Cozumel They take covid precautions seriously here. Hand sanitizer, shoe sanitizer, and a fumigator that you walk through. Checkin was a breeze, previously paying through Expedia. Our room was on the second floor (lobby floor) and was a 1 bedroom king suite. To our amazement, it contained a fully equipped kitchen and full size refrigerator. Living room was large with plenty of seating. Bedroom was nice with a private balcony as well as access to the main balcony. Bed was good, no back pains. Our 2 days here flew by and decided we would stay here again. Ocean was not cooperating on this trip, Friday the ferries were closed due to the ocean being so rough.

    2 night family trip, Apr 1, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The staff was great.

    5 night trip, Mar 27, 2021

    Verified Travelocity guest review

  • 6.0.Good

    Not satisfied with this year’s stay.

    No room cleaning, no dining after 3pm, no happy hour, bar closed at 6pm, had to empty our own garbage, extremely overpriced room for lack of services available. I realize the COVID and storm related conditions caused these poor services. I hope they can recover and get back to where they were. I’m afraid they aren’t going to make it. We loved the Coral all these years...but the Hotel B might be next year’s choice .

    Charlotte Lotty, 8 night family trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing views, excellent service, food was delicious!

    6 night trip, Mar 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This was our 5th time staying at the Coral Princess. The staff and location are the top reasons that we stay here. The rooms are a little older but they are always very clean and have great views. We will continue to come back to Coral Princess.

    6 night family trip, Feb 10, 2021

    Verified Orbitz guest review

  • 8.0.Very Good

    Had an initial mix up not getting the room we reserved, but they quickly remedied the situation and upgraded us to a much nicer room than we even reserved. Staff was very attentive and always pleasant!! We used the spa for a couples massage and that wasn’t great at all. I wouldn’t recommend the spa at all. Everything else we experienced at the

    3 night trip, Jan 21, 2021

    Verified Expedia guest review

  • 6.0.Good

    The pool wasn’t running when we were there and when I booked the room i though it said free breakfast but they told me no after I checked in

    Aaron james, 6 night romance trip, Jan 4, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Staff was excellent. Service and food at restaurant was also very good. Snorkeling out front was some of the best I've seen on the island. Only negative was the A/C in our room would blow cold air right on us and very strong and no way to adjust it. If we turned it off room would get too hot rather quickly and the lights in the bathroom would strobe when you turned them on. Almost would cause a seizure. View was wonderful and again staff was superb.

    Teri, 3 night romance trip, Dec 29, 2020

    Verified Orbitz guest review

See all 125 reviews