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RIU Palace Tropical Bay All Inclusive, Negril

4 stars
Norman Manley BoulevardBloody Bay Beach, NegrilWestmorelandJamaica, 800-491-6126
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Excellent4.2 / 5
Wellness
Great wellness & sports facilities
Beach
Beautiful beach
Location
Great location
Comfort
More comfort would be nice
257See all 257 Hotels.com reviews
From 4,853 reviewsTripAdvisor Traveller Rating

RIU Palace Tropical Bay All Inclusive, Negril

Hotel Info: 866-539-8117

from $248
  • Junior Suite, Ocean View
  • Standard Suite, Ocean View
  • Junior Suite, Garden View
  • Junior Suite, Garden View
  • Junior Suite, Ocean View
  • Junior Suite, Garden View
  • Junior Studio, Oceanfront
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 416 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
This hotel has a strict no-party policy. One guest per room must be at least 21 years of age to check in March 1 to April 30. Guests who book specifically to attend parties will not be allowed to check in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Riu Palace Tropical
  • Tropical Bay
  • Riu Palace Tropical Bay
  • Riu Palace Tropical Bay All Inclusive
  • Riu Palace Tropical Bay All Inclusive Negril
  • Riu Palace Tropical Bay Negril
  • Riu Tropical
  • Riu Tropical Bay
  • Riu Tropical Bay Palace
  • Riu Tropical Palace Bay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 4 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa tub
  • Nightclub
  • Swim-up bar
  • Tennis on site
  • Sauna
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 7
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Snorkeling excursions
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Recreation

On Site

  • Health club
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

RIU Palace Tropical Bay All Inclusive, Negril’s small print

Also known as

  • Riu Palace Tropical
  • Tropical Bay
  • Riu Palace Tropical Bay
  • Riu Palace Tropical Bay All Inclusive
  • Riu Palace Tropical Bay All Inclusive Negril
  • Riu Palace Tropical Bay Negril
  • Riu Tropical
  • Riu Tropical Bay
  • Riu Tropical Bay Palace
  • Riu Tropical Palace Bay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 257 reviews

RIU Palace Tropical Bay All Inclusive, Negril
Outstanding5.0 / 5
Wonderful. Entertainment after 7 pm needed to be more oriented to adults.
5 night romance trip
RIU Palace Tropical Bay All Inclusive, Negril
Good3.0 / 5
Warnings!!! Before you choose this hotel...
THE BAD: beds are very hard, pillows are for children, you may not get room service unless you ask for it, no wine in the rooms nor will they bring it unless you pay $20 extra per bottle. On the beach you get accosted by people bugging you endlessly to sell you stuff, and some were not very nice after being rejected. Resort is NOT on 7-mile beach, it is on Bloody Bay Beach. 7-Mile beach CANNOT be accessed other than to walk down the road about a mile, where you will constantly be honked at by people wanting to give you a ride for a fee -- and they won't take "NO" for an answer. They also don't tell you that the tap water is not safe for consumption. The staff seemed to be miffed when they don't get a tip. THE GOOD: The ocean was heavenly and the food was pretty good. The entertainment was ok, but most consisted of one Jamaica Reggae band after another. THE WARNINGS: Do not rent a car, it is a waste and too dangerous. Do not try to walk to Negril or Rick's Cafe from this resort. Though we walk 4 miles every day at home, this trek was too far and we definitely felt threatened by sellers, including one guy who followed us, swearing at us for not buying anything from him.
6 night romance trip
RIU Palace Tropical Bay All Inclusive, Negril
Excellent4.0 / 5
Great resort hotel at a fair price
Good place and good entertainment. Not too many kids. Hotel getting a bit older (taking showers in a tight bathtub seems so 1960's) but well maintained. Good water sports, great beach (with needed shade areas!). Our 5th year in a row. Andrew is a great bartender! Bloody Bay is a great Negril beach.
4 night romance trip
RIU Palace Tropical Bay All Inclusive, Negril
Excellent4.0 / 5
Good Resort for Relaxing
The resort was very nice with friendly employees. Be prepared to walk and climb stairs since there are no elevators. There were lots of beach chairs (some broken) in the sun and shade, but not much to do during the day other than some beach exercise classes and games, lying around, or beach walking. One time housekeeping left no towels and another day our water and soda was't restocked. Beds were like rocks.
4 night family trip
RIU Palace Tropical Bay All Inclusive, Negril
Excellent4.0 / 5
Hotel needs a maintenance program-- needed painting, locks were broken
7 night trip with friends

See all reviews

RIU Palace Tropical Bay All Inclusive, Negril

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