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Holiday Inn Durango, an IHG Hotel

Photo gallery for Holiday Inn Durango, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Suite, 2 Bedrooms (1 King & 2 Queen) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Overview of Holiday Inn Durango, an IHG Hotel

Holiday Inn Durango, an IHG Hotel

3.5 star property
Durango hotel with indoor pool, connected to the convention centre

8.8/10 Fabulous

255 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Blvd Francisco Villa 4315, Durango, DGO, 34208
Main amenities
  • 24-hour fitness centre
  • Babysitting
  • Breakfast available
  • Business centre
  • Daily housekeeping
  • Indoor pool
  • Restaurants and bar/lounge
  • Room service
  • Sauna
  • Spa services
  • Spa tub
  • Steam room
For families
  • Babysitting services
  • Connecting/adjoining rooms available
  • Garden
  • Premium TV channels
  • Private bathroom
  • Terrace

Room options

About this area

Getting around

  • Durango, Durango (DGO-Guadalupe Victoria Durango Intl.) - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Norteño Chili's - 9 min walk
  • Gorditas San Pedro - 10 min walk
  • Los Cuatro Vientos - 17 min walk
  • Restaurant Bar Mirage - 13 min walk
  • Lonches Laguneros - 12 min walk
Map

About this property

Holiday Inn Durango, an IHG Hotel

Holiday Inn Durango, an IHG Hotel offers an airport shuttle (available on request) for MXN 232 per person one-way. Guests indulge in hot stone massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights. Fellow travellers like the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 9 AM to 5 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–noon on weekdays and 7:00 AM–1:00 PM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting services

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall
  • Garden
  • Hot tub
  • Safe-deposit box at front desk
  • Sauna
  • Spa services
  • Steam room
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Desk
  • Desk chair
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and sports massages.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 120 for adults and MXN 60 for children
  • Airport shuttle service is offered for an extra charge of MXN 232 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 11 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property does not have lifts.</p><p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn Durango Hotel
Holiday Inn Durango
Durango Holiday Inn
Holiday Inn Durango Mexico
Holiday Inn Durango
Durango, An Ihg Hotel Durango
Holiday Inn Durango an IHG Hotel
Holiday Inn Durango, an IHG Hotel Hotel
Holiday Inn Durango, an IHG Hotel Durango
Holiday Inn Durango, an IHG Hotel Hotel Durango

Frequently asked questions

Does Holiday Inn Durango, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Durango, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Durango, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Durango, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Holiday Inn Durango, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Durango, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Holiday Inn Durango, an IHG Hotel?
Yes, an airport shuttle is available from 9 AM to 5 PM on request. The charge is MXN 232 per person one-way.
What are the check-in and check-out times at Holiday Inn Durango, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Holiday Inn Durango, an IHG Hotel and nearby?
Holiday Inn Durango, an IHG Hotel has an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Holiday Inn Durango, an IHG Hotel?
Yes, there's an on-site restaurant.
Does Holiday Inn Durango, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Verified Orbitz guest review

10/10 Exceptional

Very nice and comfortable, recommended to all future guests
Jose c, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It's ok everything
ismael, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Do not have transportation from airport 😜😜
ALBERT, 6-night family trip
Verified Expedia guest review

6/10 Good

We had to reprogram our keys every night and one of our rooms air conditioning did not work for the first 3 nights till they switched our rooms after asking for days.
Carlos, 11-night family trip
Verified Expedia guest review

4/10 Fair

I was down graded and did not get a refund. I paid for the breakfast option and did not recieved it until i argued with them and showed them that i had paid for it.
Rafael, 1-night family trip
Verified Expedia guest review

8/10 Very good

Sandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We were treated with respect by all staff!!
Gloria, 1-night trip
Verified Expedia guest review

8/10 Very good

i didnt like i call for for alarm wake up and never call me back 0r wake me up so i wake up late because never wake my up and i was late to my appoiment they happen two time attn to Isac it was the person a talk about the wake up alarm
Albert, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

They were on top of my needs. I asked the front lobby to request a taxi the next day at 5:30a.m, because I had at flight to catch at 6:30 a.m. Unfortunately my phone alarm didn't work or was too low to wake me up. i didn't miss my flight, because my taxi was there, and waited for me.
Margarita, 1-night business trip
Verified Expedia guest review