2/10 Poor
29 June 2023
First of all the front desk were amazing when I checked in. Loved these ladies…
Went into room and it was nice looking (bed hard as rock) I was exhausted and while laying in bed I heard a noise and was thinking I was imagining it. (First time alone in hotel in years) the next morning my chip bag that was on the bed unopened was gone and under the air conditioner. A mouse or mice had a late night snack. I took my shower and packed up. Went to front desk and told them about the experience (oh and ac never really cooled room). I was told by 3 employees standing there that when it’s hot and dry outside this happens and they were on top of it. That was it just we will take care of it. There was a mouse in my bed!!!! We’re not at the motel we’re at the hotel..
Susan
Susan, 1-night trip
Verified Expedia guest review