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Novotel Monterrey Valle, Monterrey

3.5 stars
Ave Lazaro Cardenas 3000Esq Dr Alt. Col. Valle Oriente, Garza GarciaNL66269Mexico, ‏‎800-491-6126
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Good3.8 / 5
Location
Great location
Cleanliness
Dirty
Vibe
Poor vibe
289See all 289 Hotels.com reviews
From 219 reviewsTripAdvisor Traveller Rating

Novotel Monterrey Valle, Monterrey

Hotel Info: 866-539-8117

from $71
  • Superior Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Standard Room with king-size bed
  • Standard Room with 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 238 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 30 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • Valet parking (limited) *

  • RV/bus/truck parking *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Monterrey Novotel
  • Novotel Monterrey Valle Hotel San Pedro Garza Garcia
  • Novotel Nuevo Leon
  • Nuevo León Novotel
  • Novotel Monterrey
  • Novotel Monterrey Valle
  • Novotel Monterrey Valle Garza Garcia
  • Novotel Monterrey Valle Hotel
  • Novotel Monterrey Valle Hotel Garza Garcia
  • Novotel Valle
  • Novotel Valle Monterrey
  • Novotel Hotel Monterrey Valle

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: MXN 420 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs MXN 30.00 per stay

Valet parking costs MXN 30.00 per day

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of MXN 195 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 450.00 per pet, per day

Airport shuttle service is offered for an extra charge of MXN 900 per vehicle

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 3875
  • Conference space size (meters) - 360
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2002
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Private pool
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Novotel Monterrey Valle, Monterrey’s small print

Also known as

  • Monterrey Novotel
  • Novotel Monterrey Valle Hotel San Pedro Garza Garcia
  • Novotel Nuevo Leon
  • Nuevo León Novotel
  • Novotel Monterrey
  • Novotel Monterrey Valle
  • Novotel Monterrey Valle Garza Garcia
  • Novotel Monterrey Valle Hotel
  • Novotel Monterrey Valle Hotel Garza Garcia
  • Novotel Valle
  • Novotel Valle Monterrey
  • Novotel Hotel Monterrey Valle

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: MXN 420 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs MXN 30.00 per stay

Valet parking costs MXN 30.00 per day

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of MXN 195 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 450.00 per pet, per day

Airport shuttle service is offered for an extra charge of MXN 900 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 289 reviews

Novotel Monterrey Valle, Monterrey
Fair2.0 / 5
Average Hotel
The hotel was okay but the staff was not very mindful of guests' security. I did not like the fact that my credit card was taken to the back to scan while checking in. Also, when my key was demagnetized I asked for a new key and they did not check any ID before giving me keys to the room.
3 night trip with friends
Novotel Monterrey Valle, Monterrey
Excellent4.0 / 5
Clean and modern, in good area but slow WiFi.
Great option for those looking to stay in a very decent hotel on a good and safe area for less money.
1 night business trip
Novotel Monterrey Valle, Monterrey
Poor1.0 / 5
Horrible don't book here
The hotel is not what it seems like online. The hotel is old and needs remodeling. The only remodeling they did was their lobby. The rooms are old, dirty. The beds are not comfortable at all. The ac nearly works. I would not recommend this hotel to anyone. The only nice thing about it is the lobby, that's because they need to catch the attention. Other then that the rooms where horrible.
7 night family trip
Novotel Monterrey Valle, Monterrey
Poor1.0 / 5
old and bad
old hotel and bad service
1 night family trip
Novotel Monterrey Valle, Monterrey
Fair2.0 / 5
Over priced room !
Hotel tub was outdated and dirty. Beds were not comfortable. (pillows need to be replaced) A/C was not cooling the room. Check in area was unorganized. They replaced the check in area section they had before (As seen in hotel pictures) and replaced it with regular tables in between lobby and bar! Very confusing to check in. On a good note staff was very courteous. Next time I will stay at my regular hotel in Monterrey: Fiesta Inn Valle
1 night trip with friends

See all reviews

Novotel Monterrey Valle, Monterrey

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