The Quin Central Park by Hilton Club, New York

Fire alarm testing at 5AM? kidding me.

I am still waiting for you to refund $450 deposit back to my card. It's been almost a month, calling the hotel and the only thing they said that they already refunded the deposit back to my card but this is not true because I had to open a dispute with Amex to get this $450 back that was supposed to be a deposit. This is ridiculous.

We loved our stay at The Quin. The rooms were so wonderful and the location was perfect. The staff was so friendly! I would highly recommend this hotel.

We stayed here 2 years ago before it was owned by Hilton. Then it Wass 5 star boutique hotel with many amenities. Now there are no amenities, no room service and nothing special at all. It was clean and that is about it! I won’t stay there again. If you are looking for a luxury boutique hotel this is not it. If you are looking for just a clean place to sleep you may be able to find it at a better price elsewhere but this place can meet those needs.

Website should be very clear that you are getting a room with no windows in Petite King. Heating unit was exceedingly noisy. Floors and carpet could’ve been cleaner. Shower accessories and wine opener were lovely. Price was reasonable

I did really enjoy staying at this hotel! Fantastic location. Room was very clean and comfortable.

Beautiful hotel with great service and location

The staff were very helpful and friendly, the room itself was not good at all. I could not get the heat to come on and the fan blew cool air the entire time. So cool I was to cold to take a shower, and did not sleep well because of the heat issue , also the room was facing the street where they were working on the building with an elavator right out side our window until 10 pm and beginning work at 9 am. Not worth the $343. At all. And when I told the check out staff they did not take any $ off my stay

The star rating and price of this hotel do not match the service, look, and condition of the hotel. Other than the bizarre level the hotel goes to in order to comply with their “we do not supply guests with food or beverage”, which includes no glasses in the rooms, their is nothing really wrong with the hotel. It is clean and in a good location. The issue I have is that there is nothing special at all about this hotel. It’s JUST OK, which would be fine if it did not cost $600 a night and be rated at 4.5 stars. I would not stay here again.

The location of the hotel was perfect for everything we wanted to do. However, upon arrival to our room, our bathroom had not been properly cleaned and there was dirty linens and hair on the toilet seat. It took 4 phone calls, an in-person stop to the front desk and over an hour for someone to clean the bathroom. The windows are frosted and the blinds are shut so there is no natural light whatsoever in the room. We were told this was because of the construction around the building that is taking place. Had I known this upon booking, I never would have stayed here. The lobby is great, the restaurant and bar next door are great, but overall I wouldn't recommend staying here.