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The Royal Sands & Spa All Inclusive, Cancun

4-star4 stars
Blvd. Kukulcan, Km. 13.5, No. 32Seccion A, Segunda Etapa, Zona Htl., CancunQROO77500Mexico
All-inclusive getaway on the Cancún oceanfront
  • VIPVIP properties

    VIP properties have been recognized for offering exceptional service to our customers.

  • Free buffet breakfast, free WiFi, and free parking
Fabulous8.8
Beach
Beautiful beach
Cleanliness
Clean
Location
Great location
Service
Fantastic service
1271See all 1,271 Hotels.com reviews
From 4,815 reviewsTripAdvisor Traveller Rating

The Royal Sands & Spa All Inclusive, Cancun

from $360
  • Double Standard Room
  • Suite, 2 Bedrooms, Fully Equipped Kitchen
  • Suite, 1 Bedroom, Fully Equipped Kitchen

About The Royal Sands & Spa All Inclusive, Cancun

Family-friendly all-inclusive resort on Cancun’s beachfront

Caribbean seaside resort

A 25-minute drive from the airport, The Royal Sands & Spa All Inclusive, located in the center of Cancun’s Caribbean shore, offers direct access to the beach. It’s also a short walk to the popular Kukulcan Plaza, a hub of shops, bars, and restaurants.

Free watersports and fun

Though the free watersports, kids club, and entertainment options offer plenty to keep you busy, guests also get all-inclusive privileges at the hotel’s sister properties. Free shuttles run to and from The Royal Cancun, in Cancun, and The Royal Haciendas in Playa del Carmen.

A massage before dinner

You can borrow snorkeling gear from the sports desk and enjoy the colorful underwater world with your kids, or head out on a bike ride to explore. Afterwards, you can pamper yourself with an open-air massage before dinner in one of several restaurants and bars.

A beer on the balcony

Families appreciate the large, colorful 1- and 2-bedroom suites, all with free WiFi, kitchenettes, and a fridge stocked with free beer and non-alcoholic drinks. All have balconies with ocean views, along with dining areas for 4-6 adults.

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

  • Extended parking

Offsite

  • Free area shuttle

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Marina on site
  • Swim-up bar
  • Use of nearby fitness center (discount)
  • Tennis on site
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 15
  • Year Built 2000
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Tennis
  • Tennis lessons

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Dining

La Veranda - Overlooking the ocean, this family restaurant specializes in international cuisine and serves lunch and dinner.

Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves brunch and dinner.

Char Hut - This poolside café specializes in American cuisine and serves light fare only.

Sidelines Sports Bar - Onsite sports bar. Happy hour is offered.

The Royal Roast - This coffee shop serves light fare only.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts - 4
  • Tennis on site
  • Free bicycles on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

The Royal Sands & Spa All Inclusive, Cancun’s small print

Also known as

  • Royal Sands
  • Royal Sands All Inclusive
  • Royal Sands All Inclusive Cancun
  • Royal Sands Cancun
  • Sands All Inclusive
  • The Royal Sands Spa All Inclusive

Mandatory fees

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Royal Sands & Spa All Inclusive, Cancun

Landmarks

  • In Avenida Kukulkan
  • La Isla Shopping Mall (17-minute walk)
  • Luxury Avenue Shopping Mall (4-minute walk)
  • Kukulcan Plaza Shopping Mall (4-minute walk)
  • Marlin Beach (11-minute walk)
  • Ballenas Beach (15-minute walk)
  • Tequila Museum (16-minute walk)
  • Cancun Interactive Aquarium (18-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 22-min drive
  • Free self parking
  • Free valet parking
  • Extended parking
  • Free area shuttle

Recent reviews

Fabulous 8.8 From 1,271 reviews

The Royal Sands & Spa All Inclusive, Cancun
Exceptional10.0
Great thanksgiving week!
Great trip!
Nicole, us4 night family trip
The Royal Sands & Spa All Inclusive, Cancun
Good6.0
Not worth to buy a time sharing
Always pushing to attend the time sharing show.Simple questions for any excursion need to talk 10 minutes why i don't attend!!! I don't need an explanation!!! Staff sometimes very unfriendly.
Wolfgang, us7 night romance trip
The Royal Sands & Spa All Inclusive, Cancun
Exceptional10.0
Awesome stay at the sands.
Amazing, great service, food, pools. All very clean and tidy.
Or, us2 night trip with friends
The Royal Sands & Spa All Inclusive, Cancun
Very Good8.0
A very good place to stay in Cancun.
We have stayed at Royal Resort properties for the last 11 years & we love staying there - while they are not as good as they have been in the past on resort conditions, guest services, associated activities, & cleanliness they are still very good. We were very sad to learn that they have discontinued karaoke at Pancho & Willies (that was the only real reason to go there) & have in the past found that the karaoke at Royal Cancun & Royal Haciendas is substantially sub-par - we love the Chubbies Karaoke at Royal Sands & Royal Caribbean. Captain's Cove service & food was good, but the adjacent music at Pancho & Willies was *VERY* loud and we couldn't really have a nice conversation (our waiter did nothing to resolve the problem). El Conquistador food & service was excellent. La Veranda, food was ok but they needed a couple more servers at times. As always the service employees do an excellent job, the only exception was a waiter at the Sands sports bar who seemingly could *not* get orders right resulting in longer waits for what was really ordered. There are too few servers at pools and the beach - it seems like there are times when they didn't come by very often. Still high pressure to buy a timeshare week & a bit of snobbishness from the sales people towards non-owners (but thankfully that's easily ignored). With the all-inclusive packages the employees aren't getting anywhere near equivalent tips to what they got previously so we always tip additionally.
Jim, us4 night romance trip

See all reviews

The Royal Sands & Spa All Inclusive, Cancun

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