10/10 Exceptional
Aug 23, 2023
Royal Sands👍
Karen
Karen, 6-night family trip
Verified Hotels.com guest review
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The Royal Sands Resort & Spa All Inclusive
Upscale beachfront property with spa, near La Isla Shopping Mall
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The Royal Sands Resort & Spa All Inclusive
Photo gallery for The Royal Sands Resort & Spa All Inclusive
Overview of The Royal Sands Resort & Spa All Inclusive
8.8
Fabulous
Property highlights
- Restaurant
- Bar
- Pool
- Free breakfast
- Airport transfer
- Spa
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
Main amenities
- Daily housekeeping
- Marina
- On the beach
- 4 restaurants and 2 poolside bars
- Full-service spa
- 4 outdoor pools
- Free children's club
- Free area shuttle
- 4 outdoor tennis courts
- Health club
- Free use of bicycles
- Beach umbrellas
Feel at home
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
Room options
View all photos for Junior Suite, 2 Double Beds, Ocean View
Junior Suite, 2 Double Beds, Ocean View
View all photos for Deluxe Suite, 1 Bedroom
Deluxe Suite, 1 Bedroom
View all photos for Deluxe Suite, 2 Bedrooms
Deluxe Suite, 2 Bedrooms
View all photos for Deluxe Suite, 2 Bedrooms, Beachfront
Deluxe Suite, 2 Bedrooms, Beachfront
View all photos for Deluxe Suite, 1 Bedroom, Beachfront
Deluxe Suite, 1 Bedroom, Beachfront
View all photos for Junior Suite, Beachfront
Junior Suite, Beachfront
About this area
What's nearby
- In Zona Hotelera
- La Isla Shopping Mall - 18 min walk
- Iberostar Cancun Golf Course - 38 min walk
- Aquaworld - 2 min drive
- Chac Mool Beach - 7 min drive
- Forum Beach - 5 min drive
- Cancun Convention Center - 5 min drive
- El Rey Ruins - 5 min drive
- Gaviota Azul Beach - 8 min drive
- Delfines Beach - 6 min drive
- Tortuga Beach - 11 min drive
Getting around
Restaurants
- Ilios Restaurant - 19 min walk
- Taboo Cancun - 1 min drive
- Puerto Madero - 1 min drive
- Sidelines Sports Bar - 2 min walk
- Harry's Prime Steakhouse and Raw Bar - 1 min drive
About this property
The Royal Sands Resort & Spa All Inclusive
All inclusive
All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Snorkeling
Land activities
Bicycling
Tennis
Tennis lessons
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties
Languages
English, Spanish
Sustainability
Sustainability practices
Garden
Free bicycle rentals
LED lighting
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 340 rooms
- Arranged over 9 floors
Arriving/Leaving
- Check-in time from 4 PM - midnight
- Express check-out available
- Minimum check-in age: 25
- Check-out time is 11 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
- Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
- One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 25
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Supervised childcare*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 25+ Mbps)
Parking
- Free uncovered onsite extended parking
Transfers
- Airport shuttle on request (available 24 hours)*
Offsite
- Free area shuttle
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free self-serve breakfast each morning 7:00 AM–11:00 AM
- 4 restaurants
- 2 poolside bars
- Bar/lounge
- Beach bar
- Swim-up bar
- Coffee shop
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Free children's club
- Children's pool
- Free local shuttle
- Playground
- Supervised childcare (surcharge)
- Grocery/convenience store
- Paddleboard on site
What to do
- On the beach
- Tennis
- Beach volleyball
- Basketball
- Snorkeling
- Shopping
- Pool table
- Air hockey
- Paddleboard on site
- Ecotours nearby
- Golf lessons nearby
- Kayaking nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Laundry facilities
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bicycle rentals
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
- Paddleboard on site
Facilities
- 15 buildings/towers
- Built in 2000
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Health club
- 4 outdoor pools
- Arcade/game room
- Full-service spa
- Marina
- 4 outdoor tennis courts
Accessibility
- Wheelchair accessible
- Elevator
Room amenities
Be entertained
- 43-inch flat-screen TV
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
What to enjoy
- In-room massage
Freshen up
- Shower/tub combination
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi (speed of 25+ Mbps)
- Free local calls
Food and drink
- Microwave
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- LED light bulbs
- Cleaning supplies
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Dining
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
- Deposit: USD 300.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: USD 4.65 per accommodation, per night
Optional extras
- Airport shuttle service is offered for an extra charge of USD 146 per vehicle (return, maximum occupancy 10)
- Late check-out can be arranged for an extra charge of USD 500 (subject to availability)
Children & extra beds
- Supervised childcare is available for an extra charge
- Babysitting is available for an extra charge
- Airport shuttle for children between the ages of 1 and 18 costs USD 146 (return)
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property
Frequently asked questions
Reviews
8.8
Fabulous
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
Aug 10, 2023