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The Royal Sands & Spa All Inclusive, Cancun

4 stars4 stars
Blvd. Kukulcan, Km. 13.5, No. 32Seccion A, Segunda Etapa, Zona Htl., CancunQROO77500Mexico, 800-491-6126
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Excellent4.4 / 5
Room
Great room
Location
Great location
Beach
Beautiful beach
Cleanliness
Clean
1165See all 1,165 Hotels.com reviews
From 3,939 reviewsTripAdvisor Traveller Rating

The Royal Sands & Spa All Inclusive, Cancun

Hotel Info: 866-539-8117

from $269
  • Double Standard Room
  • Suite, 1 Bedroom (HOT DEAL)
  • Suite, 1 Bedroom, Fully Equipped Kitchen
  • Standard Room (HOT DEAL)
  • Suite, 2 Bedrooms, Fully Equipped Kitchen
  • Suite, 2 Bedrooms (HOT DEAL)

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Marina on site
  • Swim-up bar
  • Use of nearby fitness center (discount)
  • Tennis on site
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 15
  • Year Built 2000
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts - 4
  • Tennis on site
  • Free bicycles on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Recent reviews

Excellent 4.4 /5 from 1165 reviews

The Royal Sands & Spa All Inclusive, Cancun
Excellent4.0 / 5
Great resort
It was great. All inclusive, great location, great staff. I wish there was a king bed option front desk woman told us it's all doubles.
3 night romance trip
The Royal Sands & Spa All Inclusive, Cancun
Excellent4.0 / 5
Not really an all inclusive
this property is a timeshare, but they also sell rooms as all inclusive. The all inclusive includes the buffet at the property and a few restaurants off property that they will drive you to. But when you get to the restaurants, some items on the menu are an additional charge. I was disappointed to learn this, when I pay for an all inclusive, I expect to get all food and drink included, no up charges. This is not your typical all inclusive, most people there are older and own timeshares.
1 night romance trip
The Royal Sands & Spa All Inclusive, Cancun
Fair2.0 / 5
Disappointed
Not the nicest welcome. We arrived early and we're told we could not check in until 12 p.m. once noon time came we were told our rooms were ready but not yet clean. Breakfast was extremely limited with choices. Same food every day is expected at a resort but when you don't have many choices to begin with, it's just not worth it. Multiple swim up bars were nice but one pool was closed every day due to a child using it as a toilet. The pools were just not clean, ever. Anot her guest complained of getting rashes after swimming. Good thing you had the nice beach to go to. Dinners at Hacienda were nice. Lots of choices with delicious food. One of the waitresses was condescending buy aside from her, all were so great! No real activities during the day and no shows at night...kind of boring. Will probably not return as we've been to better.
4 night family trip
The Royal Sands & Spa All Inclusive, Cancun
Outstanding5.0 / 5
Beautiful and clean hotel
Courteous and friendly staff. Clean facilities. Always something to do. Good food at the pool bars.
5 night romance trip
The Royal Sands & Spa All Inclusive, Cancun
Outstanding5.0 / 5
Family Getaway
Awesome! Excellent place for family vacation. The hotel staff is nice and very helpful. Food and waiters in Veranda restaurant were great. There are plenty of restaurants to try. The Hacienda Sisal is an excellent choice. Also, you will enjoy delicious seafood in Captain’s Cove and will be entertained by crocodiles in the bay during dinner. Shopping mall is very close.
7 night family trip

See all reviews

The Royal Sands & Spa All Inclusive, Cancun

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