All hotels in Hanoi, Vietnam
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Pan Pacific Hanoi, Hanoi

5 stars5 stars
1 Thanh Nien Road, Ba Dinh DistrictHanoiVietnam, 800-491-6126

Luxury hotel with spa, near Ho Chi Minh Mausoleum
  • Free WiFi and free parking
English spoken
Fabulous4.3 / 5
Room
Great room
Location
Great location
Pool
Great pool
Bar and Beverages
Bar is awesome
212See all 212 Hotels.com reviews
From 1,825 reviewsTripAdvisor Traveller Rating

Pan Pacific Hanoi, Hanoi

Hotel Info: 866-539-8117

from $100
  • Premier Room Lake View, 1 King Bed
  • One Bedroom Premier Serviced Suites
  • Club Studio Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Two Bedroom Executive Serviced Suites
  • Two Bedroom Premier Serviced Suites
  • One Bedroom Executive Serviced Suites

At a glance

Key facts

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Number of meeting rooms - 9
  • Meeting rooms 9
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Pacifica - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Ming - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Song Hong Bar - This lobby lounge specializes in international cuisine and serves lunch and light fare. Open daily.

Summit Lounge - This rooftop bar specializes in international cuisine. Open daily.

Pan Pacific Hanoi, Hanoi’s small print

Also known as

  • Sofitel Hanoi Plaza
  • Sofitel Hotel Hanoi Plaza
  • Pan Pacific Hanoi Hotel
  • Accor Plaza Hanoi
  • Hanoi Sofitel
  • Sofitel Hanoi
  • Sofitel Plaza Hanoi Hotel Hanoi
  • Sofitel Plaza Hanoi Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 50.00 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 75 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Pan Pacific Hanoi, Hanoi

Is the description of this hotel not correct? Tell us