All hotels in Asheville, North Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Ramada Asheville / Biltmore West, Asheville

2.5 stars
275 Smokey Park HwyAshevilleNC28806United States of America, 855-239-9225
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
2.6 / 5
Amenities
Amenities are not the best
Value
Value for money could be better
Vibe
Vibe is not too good
Room
Room needs to be redecorated
311See all 311 Hotels.com reviews
From 575 reviewsTripAdvisor Traveller Rating

Ramada Asheville / Biltmore West, Asheville

Hotel Info: 855-239-9225

from $79
  • Room, 2 Double Beds, Non Smoking (Atrium View)
  • Standard Room, 1 King Bed
  • Room, 2 Double Beds, Non Smoking (Exterior View)
  • Room, 1 King Bed, Smoking (Exterior View)
  • Room, 2 Double Beds, Smoking (Exterior View)
  • Room, 2 Double Beds
  • Room, 1 King Bed, Non Smoking (Exterior View)
  • Room, 1 King Bed
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible
  • Room, 1 King Bed
  • Suite, 2 Double Beds, Non Smoking (Atrium View)

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Ramada Asheville Biltmore West
  • Ramada Biltmore
  • Ramada Biltmore Hotel
  • Ramada Biltmore Hotel Asheville West
  • Ramada Asheville Biltmore West Hotel
  • Ramada Biltmore West Hotel
  • Ramada Biltmore West

Policies

This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within 50 miles of the property will not be allowed to check in. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

Pet deposit: USD 15.00 per day

Optional extras

Pets are allowed for an extra charge of USD 25.00 per pet, per stay

In the hotel

Food and drink
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 13509
  • Conference space size (meters) - 1255
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

IHOP - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Ramada Asheville / Biltmore West, Asheville’s small print

Also known as

  • Ramada Asheville Biltmore West
  • Ramada Biltmore
  • Ramada Biltmore Hotel
  • Ramada Biltmore Hotel Asheville West
  • Ramada Asheville Biltmore West Hotel
  • Ramada Biltmore West Hotel
  • Ramada Biltmore West

Policies

This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within 50 miles of the property will not be allowed to check in. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

Pet deposit: USD 15.00 per day

Optional extras

Pets are allowed for an extra charge of USD 25.00 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.6 /5 from 311 reviews

Ramada Asheville / Biltmore West, Asheville
Fair2.0 / 5
the staff was nice and the room was clean but the property has been looking worse every time I have stayed here. Was looking forward to the jacuzzi but it was out of order. I will not be staying here again.
2 night family trip
Ramada Asheville / Biltmore West, Asheville
Fair2.0 / 5
I wish I had a hot shower
There was no hot water to take a shower every day of our stay. The power went off each night. The two channels we wanted to watch neither had sound until the day we checked out. The room had peeling paint in the shower and the rug seemed old and not fresh. There were candy wrappers underneath the bed when we arrived. Our key code was turned off the second day of our stay and we could not enter our room. The desk clerks were nice and the hot tub was hot, but the pool had a film covering it. They did give a partial refund but I would have rather had a hot shower. Lots of great restaurants to choose from.
2 night romance trip
Ramada Asheville / Biltmore West, Asheville
Fair2.0 / 5
Don't expect much
I booked this hotel based on the reduced price and the ratings it received. The ratings and reviews did not reflect the dilapidated condition of the place. Various things were in a state of disrepair, and the wifi was spotty at best. I didn't bother reporting all the issues because we only wanted to go to sleep and be out of there in the morning. The staff at the desk was friendly enough.
1 night family trip
Ramada Asheville / Biltmore West, Asheville
Good3.0 / 5
Cheap rates.
The room was fine (peeling paint and no comforter)-but the biggest issue was we had NO hot water to shower. The hotel is by far the cheapest during the Fall in Asheville so you pay for what you get.
2 night romance trip
Ramada Asheville / Biltmore West, Asheville
Good3.0 / 5
Bad Condition with Bad Service, Average Location
The water couldn't go away from the sink. We called the front desk and he came to look at it, but the problem was never fixed until we left 2 days later. Also there was no facial paper on the first night. The lock was very difficult to lock the door from the inside as well.
2 night family trip

See all reviews

Ramada Asheville / Biltmore West, Asheville

Is the description of this hotel not correct? Tell us