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Mara Serena Safari Lodge, Masai Mara

4 stars4 stars
Maasai Mara Game ReserveP.O. Box 48690 N, Masai MaraKenya, 800-491-6126

4-star lodge in Masai Mara with outdoor pool, restaurant
  • Free WiFi and free parking
Very Good4.2 / 5
Room
Great room
Location
Great location
Food
Delicious food
Value for money
Value for money could be better
5See all 5 Hotels.com reviews
From 959 reviewsTripAdvisor Traveller Rating

Mara Serena Safari Lodge, Masai Mara

Hotel Info: 866-539-8117

from $359
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time noon-6 PM
  • Check-out time is 10 AM
The front desk is open daily from 6 AM - midnight

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. This property is located inside a national park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from time of issue. If guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Premium bedding
Things to enjoy
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Mara Serena Safari Lodge, Masai Mara’s small print

Also known as

  • Mara Serena
  • Serena Mara Safari Lodge
  • Mara Serena Lodge
  • Mara Serena Safari
  • Mara Serena Safari Lodge
  • Mara Serena Safari Lodge Masai Mara
  • Mara Serena Safari Masai Mara
  • Serena Lodge Mara
  • Serena Mara
  • Serena Mara Lodge

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 70 per person, per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 25 per person

Airport shuttle for children between the ages of 6 and 12 costs USD 13.00 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mara Serena Safari Lodge, Masai Mara

Landmarks

  • In a national park
  • Mara River (9.8 mi / 15.8 km)
  • Oloololo Gate (13.4 mi / 21.5 km)
  • Musiara Gate (24 mi / 38.6 km)

Getting around

  • Masai Mara (MRE-Mara Serena) 5-min drive
  • Free self parking
  • Airport shuttle (surcharge)

Mara Serena Safari Lodge, Masai Mara

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