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Holiday Inn Express Hotel & Suites Greenville Downtown, Greenville

2.5 stars2.5 stars
407 N Main StGreenvilleSC29601-2000United States of America, 855-239-9222
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Pool
Great pool
165See all 165 Hotels.com reviews
From 242 reviewsTripAdvisor Traveller Rating

Holiday Inn Express Hotel & Suites Greenville Downtown, Greenville

Hotel Info: 855-239-9222

from $118
  • Standard Room
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Executive Suite, One King Bed
  • Suite, 2 Queen Beds
  • One King Bed Suite With Jacuzzi
  • One Queen Bed Non-Smoking Accessible
  • Deluxe Room, Non Smoking
  • Executive Suite, 1 King Bed
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Bathtub (Mobility)
  • Two Queen Beds, Non-Smoking, Accessible
  • Deluxe Suite
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Express Greenville Downtown
  • Holiday Inn Express Hotel Greenville Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Holiday Inn Express Hotel & Suites Greenville Downtown, Greenville’s small print

Also known as

  • Holiday Inn Express Greenville Downtown
  • Holiday Inn Express Hotel Greenville Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 165 reviews

Holiday Inn Express Hotel & Suites Greenville Downtown, Greenville
Excellent4.0 / 5
Give this Hotel a try if you are visiting downtown
This Hotel has some of the most friendly and proffesional staff I have ever met.Everyone that we met acknowledged us with a smile and kind word. I am very impressed with the staff. The hotel and my room was clean and well kept as well as the whole building and grounds, impressive for a smaller hotel.This hotel is very convienantly located on North Main Street Greenville is in very easy walking distance ( 10 to 20 Minutes) to some of the best restruants and attractions in Greenville including the Reedy River Falls Park. I recomend this hotel to anyone that wants a good clean,friendly place, at an affordable price.
4 night romance trip
Holiday Inn Express Hotel & Suites Greenville Downtown, Greenville
Fair2.0 / 5
Dirty bathrooms, poorly managed.
We loved the location of this hotel, but the staff and quality of the rooms were disappointing. While our room was big and well lit, it also wasn't clean. Black mold spots grew on the rim of the shower and the room smelled musty, like it wasn't ventilated well. As for the staff, I have never given a negative review of hotel employees before, but this place was poorly run. Of the five days we stayed, coming in and out of the hotel a few times each day, we were only greeted by the front desk staff twice. Usually, they would blankly stare as we walked by, as if we'd intruded on their conversation by walking through the doors. It was so uncomfortable! Worse though, was the housekeeping staff. They seemed like really nice people, but they had no respect for Do Not Disturb signs. I was 4 months pregnant during this stay and not feeling well, so ended up staying in the room until 10 most days and coming back in the late afternoons. Two separate mornings, the staff knocked on the door for housekeeping when the sign was out. I understand there's a logical progression to cleaning rooms, but...the sign is on the door for a reason. If I need new towels, I'll get some. It's not an emergency. The day we left, check out was at 11. At 10:45, as we packed the last of our bags, housekeeping knocked and said we had to leave right away so they could come in. I've never had that happen at a hotel before, especially with time left until check out. This place seemed really poorly managed overall.
4 night business trip
Holiday Inn Express Hotel & Suites Greenville Downtown, Greenville
Poor1.0 / 5
Very poor customer service-will not return
We reserved a two-Queen Bed room for a party of four, 3-1/2 months in advance, but were given a one-King Bed when we checked in. The check-in clerk said they couldn't do anything about it, as there were no other rooms available. The next day, the manager said they would move us to a room with two beds, which didn't occur until 11:00a.m. - so basically the hotel's mistake cost us one good night's sleep and half of the following day to move to a new room. Very poor management and customer service and a very frustrating experience for our family. Will not be returning. Also - rooms 102 to 106 are located directly under the breakfast area - and the noise of sliding chairs will wake you up very early.
3 night family trip
Holiday Inn Express Hotel & Suites Greenville Downtown, Greenville
Good3.0 / 5
Booked double but got king room
All was well except that I was put in a room with a king bed even though I booked a double. They told me they didn't have any doubles available and I should have booked direct with the hotel instead of using Hotels.com in order to guarantee my booking preference. That was disappointing.
1 night trip with friends
Holiday Inn Express Hotel & Suites Greenville Downtown, Greenville
Outstanding5.0 / 5
Great location, Great Value
This is a great hotel in downtown for a lot less than the other guys down the street. There are some great restaurants within walking distance, free parking, and friendly service. This is our 2nd stay here and I have no reason to look elsewhere next time I'm in Greenville.
2 night business trip

See all reviews

Holiday Inn Express Hotel & Suites Greenville Downtown, Greenville

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