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Westgate Lakes Resort & Spa Universal Studios Area, Orlando

4 stars
10000 Turkey Lake RdOrlandoFL32819United States of America, 800-491-6126
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Good3.7 / 5
Wellness
Great wellness & sports facilities
Location
Great location
Service
Service is adequate
Cleanliness
Quite clean
2488See all 2,488 Hotels.com reviews
From 5,147 reviewsTripAdvisor Traveller Rating

Westgate Lakes Resort & Spa Universal Studios Area, Orlando

Hotel Info: 866-539-8117

from $109
  • Room (Resort Select)
  • Westgate - Resort Select
  • Deluxe Villa, 1 Bedroom
  • Studio (Villa)
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • One Bedroom Villa - Resort Select
  • Villa, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 1,990 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 60 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property

Also known as

  • Westgate Lakes Resort Universal Studios Area
  • Westgate Lakes Resort Universal Studios Area Condo
  • Westgate Lakes Resort Universal Studios Area Condo Orlando
  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Hotel Orlando
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage will be subject to a fee starting February 1, 2015. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per stay

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 12.99 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking is available for an extra charge

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of outdoor pools - 7
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Pool umbrellas
  • Number of spa tubs - 7
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 28
  • Year Built 1984
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Serenity Spa has 12 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Westgate Smokehouse Grill - This poolside family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Sids Bistro - This bistro serves breakfast, lunch, and light fare. Open daily.

Cordovano Joes - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

Joes Marketplace and Deli - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts - 2
  • Sauna
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby

Westgate Lakes Resort & Spa Universal Studios Area, Orlando’s small print

Also known as

  • Westgate Lakes Resort Universal Studios Area
  • Westgate Lakes Resort Universal Studios Area Condo
  • Westgate Lakes Resort Universal Studios Area Condo Orlando
  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Hotel Orlando
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage will be subject to a fee starting February 1, 2015. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per stay

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 12.99 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking is available for an extra charge

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 2488 reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Poor1.0 / 5
Worst decision ever to stay.
First of all, they should indicate if the property is a time share and that they will hound you to listen to their propaganda. Once you're not interested, they totally ignore you. The rooms are old and nasty and I didn't want to walk on the floors or take a shower because of the stains on the carpet and crud in the shower. Will never stay or recommend this property ever.
1 night family trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Excellent4.0 / 5
Westgate lakes resort and spa is overall a good bargain. Great gym and onsite amenities. Staff is friendly and helpful. Rooms need to be updated, but overall in good condition. I will stay again.
2 night family trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Fair2.0 / 5
I particularly ask the gentleman at the check in desk if the room included a sit down bath tub, as my ankle was swollen and I wanted to ensure it could be soaked. This option was available upon booking the room on Hotel's.com however I assumed I could request upon check it. He assured me the room has a tub, it did not. The microwave also did not work. I did not discover this until later that evening with returning to the room. That 1st no tub to soak swollen foot and no microwave to heat snacks and whatnots brought from the Walmart next door. I really enjoyed the paddle boat. But did not enjoy my stay w Westgate. I left the following morning hungry and soar.
1 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Excellent4.0 / 5
Very Convenient & Clean
The resort was nice and comfortable with plenty of parking space. The staff were very professional and cordial. The only thing that I found an inconvenience was after check in one of the hotel staff walked us over to yet another desk. The person wanted to schedule an hour long meeting the next morning for a tour for timeshares. After driving in heavy traffic and having not eating we really just wanted to go to our room. When we finally got to our studio we heard the water in the toilet continuously running. It quickly started to annoy me so I decided to call guest services. The guest services rep promised to get someone out immediately and that she did. The repairman arrived within 20 minutes and was able to fix the defective part in the toilet. One last thing there is a convenient store and a restaurant on the property which was a plus. We had everything we needed if we wanted to remain on the property.
2 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Good3.0 / 5
The restaurant is ran poorly, understaffed no management. They are supposedly adding some more eateries on the property not sure that will help , property is old, needs upgrades
2 night business trip

See all reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando

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