Skip to main content.
All properties in Orlando, Florida, United States of America
1 room, 2 adults

Westgate Lakes Resort & Spa Universal Studios Area, Orlando

4-star4 stars
9500 Turkey Lake Rd, Orlando, FL, 32819, United States of America

4-star resort with 3 restaurants, near Pointe Orlando
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Room
Great room
Service
Service is adequate
Cleanliness
Quite clean
2469See all 2,469 Hotels.com reviews
From 6,424 reviews

TripAdvisor Traveller Rating

Westgate Lakes Resort & Spa Universal Studios Area, Orlando

from $119
  • Studio (Villa)
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Villa, 1 Bedroom
  • Deluxe Villa, 1 Bedroom
  • Room (Resort Select)
  • Studio (with Horror Nights Event Shuttle )
  • Deluxe Villa, 1 Bedroom (with Horror Nights Event Shuttle )
  • Villa, 2 Bedrooms (with Horror Nights Event Shuttle )

What’s around Westgate Lakes Resort & Spa Universal Studios Area, Orlando

Landmarks

  • Universal Orlando Resort™ - 42 min walk
  • Ripley's Believe It or Not - 42 min walk
  • SeaWorld® Orlando - 2.3 mi / 3.8 km
  • The Wheel at ICON Park™ - 2.5 mi / 4 km
  • Discovery Cove - 2.6 mi / 4.1 km
  • Universal Studios Florida™ - 2.9 mi / 4.6 km
  • Aquatica - 2.9 mi / 4.7 km
  • Madame Tussauds - 2.4 mi / 3.9 km

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 18 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 21 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 43 min drive
  • Orlando Station - 13 min drive
  • Kissimmee Station - 20 min drive
  • Winter Park Station - 28 min drive
  • Free valet parking
  • Self parking (surcharge)
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,990 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out
This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 60 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

  • Self parking *

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 28
  • Year Built 1984
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Serenity Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Drafts Sports Bar & Grill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.

Cordovano Joe's - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

The Marketplace - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby

Westgate Lakes Resort & Spa Universal Studios Area, Orlando’s small print

Also known as

  • Westgate Lakes Resort Universal Studios Area
  • Westgate s Universal Stuos Ar
  • Westgate Lakes Resort Universal Studios Area Condo
  • Westgate Lakes Resort Universal Studios Area Condo Orlando
  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Hotel Orlando
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages. For more details, please contact the property using the information on the reservation confirmation received after booking.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per stay

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 12.99 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 0 per night

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 2,469 reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Fair4.0
Nightmare
Started at check in and continued for 3 days of trying to get the. To remove dead bugs fro The room.
Larry, us5 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Good6.0
Time share sales tactic
Mold between the mirrors by the tub- the hotel had a very unkept vibe. Property is huge so it would take a lot to keep up. The furniture on the patio was unsightly and broken. Dead bugs throughout the room and burnt out bulbs. Did not appreciate pushy sales tactics either. If you’re trying to sell a space make it a nicer space.
Christina, us2 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Very Good8.0
B+
I had a beautiful room with a gorgeous view there was just some things in the room that needs to be fixed. The lights when I turn them on twitched a little before fully turning on. One of the channels on the tv had no sound which was weird because the rest of the channels had sound. But other than that I had an amazing stay.
, usOther trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Good6.0
Too chaotic, no details.
Lobby was chaotic. Too many “sales” centers. Soap scum in jacuzzi. Terrible food at the Citrus Breeze Pool bar. Bartender was overwhelmed. He was VERY slow. No waiters to cater to the over 100 people at this pool (I didnt bother going to the other pools). No extra coffee in room. No brown sugar as requested (receptionist said I had to go to the cafe to get it —- a VERY long walk). Dirty linen bags by the elevators. One pool had a bar, but no liquor, no drinks & no bartender! Shower door was jammed and almost unable to open. No water bottles in mini-fridge. No luggage rack. Only one coffee pack. No bath robes. No stationary or pens to write some notes. Room was ample & comfy bed. I would not recommend this place.
Luis Mariano, us1 night business trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando
Exceptional10.0
Great experience
Stayed for a couple nights with my boyfriend and over all our experience was great from the moment we checked in to the day we checked out. The service was great, our room was beautiful and clean, location was perfect close to everything, and the resort it self was beautiful! I would highly suggest this resort for couples, families or even a singles trip! We will be back!
zinka, us3 night romance trip

See all reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando

Is the description of this hotel not correct? Tell us