6/10 Good
11 March 2023
Spend your money elsewhere.
HEADS-UP FELLOW TRAVELERS - things to know if you stay at Inn at the Park.
Pros: It's across the street from Balboa Park. BEAUTIFUL area. Near shops and restaurants. Do not miss coffee at Cafe Bassam. Jimmy Carter's Mexican restaurant is excellent - delicious food. Trader Joe's is about a mile away. Hotel staff, very nice, very helpful.
Cons:
Avoid the time share Concierge. It was a high-pressure, unpleasant experience. I've stayed at this property on 3 previous occasions. This time chose to not go to the desk and get my "treat bag". In this way I escaped the hard sell.
This property used to have wall-mounted shower gel, shampoo and conditioner. Those have been removed, and there are no small bottles of same. If you're going to be there more than 1 night, bring a bar of soap with you. The only soap offered is a tiny 4-inch piece. I stayed there this time for 5 nights (to visit w/friends who were there), and the absence of basic amenities became a challenge. I normally wouldn't be so picky in this regard, but for a hotel that charges upwards of $285.00 a night, these details are not small.
The mattress was the worst I've ever experienced in a commercial property.
Wi-Fi is "iffy". Television programming and content is sub-standard. I liked this hotel previously, but the services here have taken a marked downward trajectory. I will not stay here again.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review