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Beachfront resort with restaurant, near Playa Caletilla
The administration Need to be more effective
Jun 13, 2021
Stay away from this hotel. We were doing a family reunion with about 18 adults and kids…
May 21, 2021
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
*See fees and policies for additional details or extra charges
Ants in room, low water pressure in shower, not enough blankets. You get what you pay for.
2 night family trip, Apr 25, 2021
Verified Expedia guest review
I am very annoyed with this hotel, first nothing is the same as the photos, the pools are very dirty, according to they offer a slide on the site and it is always closed besides that throughout the hotel there are no lifeguards the rooms are very small if you ask for extra towels They deny you there are no irons in the rooms and since you arrive in the room there are many ants the service is bad and be careful because when you check out they do not let you go until they check your room and look for a way to charge you extra for everything if you dirty the towels
4 night family trip, Mar 30, 2021
Verified Expedia guest review
The property was in bad shape so the towels and rooms weren’t clean enough in the shower you can see bunch of hairs from before
3 night trip, Dec 30, 2020
Verified Expedia guest review
It’s a beautiful gem and very affordable place to stay
Francisco, 6 night family trip, Oct 23, 2020
Verified Hotels.com guest review
Not sure what the picture represents, but there was no slide at the Alba Suites. There was barely running water. The beds had concrete pedestals (yes like prison). The refrigerator was a defrosted mess and wouldn't work until after maintenance came in. Just a sad, dilapidated mess for which we paid a premium. So dissappointed.
David, 3 night trip, Dec 29, 2019
Verified Hotels.com guest review
Nice view, but too hot to enjoy in or out. A/C impossibly noisy! Sewage stink throughout, WORSE in our room! Complaints barely regarded. Huge distances between rooms and anything with many, many stairs. Impossible to go anywhere without breaking into serious sweat! Moved to a much better and more friendly accomodation 100 meters away. Same view. Quiet A/C. No stink. Friendly staff. Cleaner. AND CHEAPER!! Go to Aristos Hotels, instead!
Dissatisfied, 3 night family trip, Jun 27, 2019
Verified Expedia guest review
The view was beautiful. Bathroom was so small and smelled horrible.
3 night trip, Jan 2, 2019
Verified Expedia guest review
Over all good staff was amazing air condition and wifi had troubles but over all it was good
3 night trip, Jun 24, 2017
Verified Expedia guest review
A wonderful experience for the kids! They will stay at the tobogan all day and won't remember anything else! ! The restaurant is too hot so it's better to order and eat in your room. They have free internet acess (sometimes the signal isn't too good but it's free) all over the hotel! It's a great place although it's far! !
tinnamattos, Family trip, Jan 4, 2014
Verified Orbitz guest review
there was no parking due to the federales are the guest at the hotel and the ac barely works , i had a bad inpresion very old hotel
gabe, Other trip, Jan 12, 2013
Verified Expedia guest review