All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
You can collect® Rewards nights here

Viceroy Riviera Maya, Playa del Carmen

5 stars5 stars
Playa Xcalacoco Frac 7Playa del CarmenQROO77710Mexico, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Outstanding4.8 / 5
Great room
Great location
Tasty breakfast
Delicious food
101See all 101 reviews
From 1,059 reviewsTripAdvisor Traveller Rating

Viceroy Riviera Maya, Playa del Carmen

Hotel Info: 866-539-8117

from $454
  • Signature Villa
  • Beachfront Villa
  • Royal villa
  • Luxury Villa King
  • Villa, Ocean View
  • Luxury Villa, 2 Queen Beds
  • Oceanview Luxury Villa
  • Two Level Villa, Ocean View
  • Saasil Villa
  • Premium Villa

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Other information

  • Caters to adults only

In the hotel

Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private plunge pool
  • In-room massage available
  • Separate sitting area
  • Furnished patio
Freshen up
  • Designer toiletries
  • Hair dryer
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


Wayak has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.


On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Pilates classes on site
  • Yoga classes/instruction on site


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Recent reviews

Outstanding 4.8 /5 from 101 reviews

Viceroy Riviera Maya, Playa del Carmen
Fair2.0 / 5
Not worth the money. You could stay in mayakoba for a better exp. this is not a viceroy.
2 night romance trip
Viceroy Riviera Maya, Playa del Carmen
Outstanding5.0 / 5
Amazing Villa with Private Plunge Pool
The hotel and villa is absolutely amazing! Private & exclusive with your own private plunge pool and secluded outdoor shower. The only downside was the hotel food was at 4/5 star US prices. I would definitely stay there again (and likely will).
3 night romance trip
Viceroy Riviera Maya, Playa del Carmen
Outstanding5.0 / 5
Viceroy was incredible. Very friendly staff, great food, always accommodating. Had a great time, highly recommend it.
4 night romance trip
Viceroy Riviera Maya, Playa del Carmen
Outstanding5.0 / 5
I travel a lot in business hotels and this was an amazing break from the norm. The personal plunge pools, outdoor showers, villa style and jungle feel made it super special for a romantic getaway! Very relaxing property with amazing service and cuisine! Very close to Play del Carmen without feeling any of the hustle. Worth every penny!
4 night romance trip
Viceroy Riviera Maya, Playa del Carmen
Outstanding5.0 / 5
Seclusion and luxury
This small and secluded beach hotel exceeded our expectations. The individual villas, all with private pool, were beautifully appointed and secluded, yet only a short walk to the pool / restaurant area and beach. The service was second to none, and food excellent. Look no further if you want an adult-only boutique hotel at which to completely chill on the Riviera Maya.
4 night romance trip

See all reviews

Viceroy Riviera Maya, Playa del Carmen

Is the description of this hotel not correct? Tell us