All hotels in Playa del Carmen, Quintana Roo, Mexico
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Viceroy Riviera Maya, Playa del Carmen

5 stars5 stars
Playa Xcalacoco Frac 7Playa del CarmenQROO77710Mexico, 800-491-6126

Upscale beach resort with spa, near El Camaleon Golf Club
Gold Award 2017Gold Award winner, 2017!

Guests have consistently rated this property as ’Exceptional’.

  • Free WiFi
Exceptional4.7 / 5
Breakfast
Tasty breakfast
Location
Great location
Comfort
Rather comfortable
Value for money
Value for money could be better
113See all 113 Hotels.com reviews
From 1,158 reviewsTripAdvisor Traveller Rating

Viceroy Riviera Maya, Playa del Carmen

Hotel Info: 866-539-8117

from $365
  • Signature Villa
  • Beachfront Villa
  • Royal villa
  • Luxury Villa King
  • Two Level Villa, Ocean View
  • Villa, Ocean View
  • Premium Villa
  • Luxury Villa, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • Children (14 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private plunge pool
  • In-room massage available
  • Separate sitting area
  • Furnished patio
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Wayak has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

Dining

La Marea - This beachfront restaurant serves dinner only. Open select days.

Coral Grill and Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Viceroy Riviera Maya, Playa del Carmen’s small print

Also known as

  • Riviera Maya Viceroy
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel

Optional extras

Valet parking costs USD 8 per day

Breakfast costs between USD 10 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

Airport shuttle service is offered for an extra charge of USD 116 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Viceroy Riviera Maya, Playa del Carmen

Landmarks

  • El Camaleon Golf Club (3.1 mi / 5 km)
  • 28 de Julio Square (3.3 mi / 5.3 km)
  • Gran Coral Golf (3.5 mi / 5.6 km)
  • Mario Villanueva Stadium Madrid (5.1 mi / 8.2 km)
  • Tres Rios Ecopark (5.4 mi / 8.6 km)
  • Mamitas Beach Club (5.5 mi / 8.8 km)
  • Guadalupe Church (5.6 mi / 8.9 km)
  • Riviera Art Gallery (5.6 mi / 9.1 km)
  • Nuestra Senora del Carmen Catholic Church (5.8 mi / 9.3 km)
  • Pier Navega (5.9 mi / 9.6 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 39-min drive
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Viceroy Riviera Maya, Playa del Carmen

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