All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Viceroy Riviera Maya, Playa del Carmen

5 stars
Playa Xcalacoco Frac 7Playa del CarmenQROO77710Mexico, 800-491-6126
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Outstanding4.8 / 5
Wellness Area
Great wellness & sports facilities
Vibe
Awesome vibe
Food
Delicious food
Value for money
Value for money could be better
105See all 105 Hotels.com reviews
From 951 reviewsTripAdvisor Traveller Rating
  • Cancun, Quintana Roo (CUN-Cancun Intl.) 39-min drive; 32.1 miles/51.6 km
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Viceroy Riviera Maya, Playa del Carmen

Hotel Info: 866-539-8117

from $393
  • Signature Villa
  • Beachfront Villa
  • Royal villa
  • Luxury Villa King
  • Villa, Ocean View
  • Luxury Villa, 2 Queen Beds
  • Oceanview Luxury Villa
  • Two Level Villa, Ocean View
  • Saasil Villa
  • Premium Villa

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 14
  • Minimum check-in age is 16

Travelling with others

Children

  • Children (13 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Other information

  • Caters to adults only
  • All-inclusive rates available

Also known as

  • Riviera Maya Viceroy
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel

Optional extras

Valet parking costs USD 8 per day

Breakfast costs between USD 10 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private plunge pool
  • In-room massage available
  • Separate sitting area
  • Furnished patio
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Wayak has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

Dining

La Marea - This beachfront restaurant serves dinner only. Open select days.

Coral Grill and Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Viceroy Riviera Maya, Playa del Carmen’s small print

Also known as

  • Riviera Maya Viceroy
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel

Optional extras

Valet parking costs USD 8 per day

Breakfast costs between USD 10 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 105 reviews

Viceroy Riviera Maya, Playa del Carmen
Outstanding5.0 / 5
The stay at Viceroy was wonderful. Great hospitality and kindness made our trip so special. The resort is very private and quiet. Staff member remember us for whole stay and they helped organizing our activities very kindly. Hotel room was very clean and modern. They also have special events such as mexican dinner nights, daily special drinks ...etc. I highly recommend Viceroy!
1 night romance trip
Viceroy Riviera Maya, Playa del Carmen
Outstanding5.0 / 5
Private Resort for the adults
Our stay was more than perfect thanks to wonderful services and great hospitality. it was very different from huge resort hotel, it was more quite and private.
2 night romance trip
Viceroy Riviera Maya, Playa del Carmen
Excellent4.0 / 5
Great room but rocky water & expensive food/drinks
The room was fantastic; however, the food and drinks were very pricey. For example, a margarita was $16 (once you add the tax and service charge). The beach was pretty to look at but the water was rocky. If you want to swim, surf or boogie board then try another resort.
6 night romance trip
Viceroy Riviera Maya, Playa del Carmen
Outstanding5.0 / 5
Amazing Place. Service was fantastic. I am kind of a Foodie; Breakfast was very good, and the lunch offerings were good as well. Dinner there are two options, the casual option by the beach is good. The higher end dining option was just OK at best. We went over to Rosewood and had dinner one night at the Sushi Bar. That was was good. Drinks were good not great as well. All and All my wife and I had a really good stay and would go back.
5 night romance trip
Viceroy Riviera Maya, Playa del Carmen
Outstanding5.0 / 5
5 Stars in Every Sense
Just returned from a week at this incomparable resort. The villas, grounds, spa, beach, restaurants and staff were all exceptional. Already planning a return visit. 5 stars in every sense!
7 night romance trip

See all reviews

Viceroy Riviera Maya, Playa del Carmen

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