Hu. Hotel

Photo gallery for Hu. Hotel

Primary image
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hu. Hotel

Hu. Hotel

4-star property
4-star hotel with restaurant, near Beale Street

8.2/10 Very Good

637 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $159
Price available on 10/17/2022
Map
79 Madison Avenue, Memphis, TN, 38103
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 9 min walk
  • FedEx Forum - 14 min walk
  • National Civil Rights Museum at the Lorraine Motel - 5 min drive
  • Memphis Zoo - 11 min drive
  • Southland Casino & Gaming - 9 min drive
  • University of Memphis - 17 min drive
  • Graceland - 14 min drive

Getting around

  • Memphis International Airport (MEM) - 18 min drive
  • Memphis Central Station - 21 min walk

About this property

Hu. Hotel

4-star hotel in the heart of Downtown Memphis, rejuvenated in 2021
Hu. Hotel is located close to Beale Street and FedEx Forum, and provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Lucy's, the onsite diner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and limo/town car service
  • A 24-hour front desk, 3 meeting rooms, and concierge services
  • A porter/bellhop, a ballroom, and a front desk safe
  • Guest reviews say good things about the central location and helpful staff
Room features
All guestrooms at Hu. Hotel offer perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 22 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Discount at nearby fitness center
  • Golfing nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (3000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1905
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lucy's - Onsite diner.
Hu. Roof - Onsite rooftop bar. Open select days.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 25 for adults, and USD 5 and USD 25 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Self parking costs USD 22 per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hu. Hotel Memphis
Madison Hotel Memphis
Madison Memphis
Hu. Memphis
Hu. Hotel Hotel
Hu. Hotel Memphis
Hu. Hotel Hotel Memphis

Frequently asked questions

Does Hu. Hotel offer free cancellation for a full refund?
Yes, Hu. Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hu. Hotel?
As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Hu. Hotel on Oct 17, 2022 start from $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hu. Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hu. Hotel?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hu. Hotel?
Yes. Self parking costs USD 22 per day. Parking spots may be limited.
What are the check-in and check-out times at Hu. Hotel?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an onsite casino at Hu. Hotel?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
What is there to do at Hu. Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hu. Hotel?
Yes, there's an onsite restaurant, Lucy's. Nearby restaurants include Bon Ton Café (4-min walk), Aldo's Pizza Downtown (5-min walk), and KookyCanuck (5-min walk).
What's the area around Hu. Hotel like?
Hu. Hotel is in Downtown Memphis, a short 9-minute walk from Beale Street and 14 minutes' walk from FedEx Forum. Travelers say the area is central and good for families.

Overall score and ratings

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.3/10

Amenities

8.3/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very Good

P, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Wow, what a disappointment! When we checked in, we got an “upgrade” from our king room to a suite with a queen bed since they had overbooked (this is not an upgrade). Then we went up to the room which was dirty. Stained carpet, smudgy mirrors, dirty rags left in the bathroom. We were very disappointed because we thought this was supposed to be much nicer. We stayed the night and the next morning my husband took a shower and the drain was clogged, which is even more disgusting since it’s an open shower (so there was just a large puddle in the middle of the floor). We checked out early and went elsewhere. This is the only time I have ever done that.
Lindsey, 3-night trip
Verified Hotels.com guest review

2/10 Poor

bad
they didnt open gate when i arrived at 12.30AM and made to wait for 2 hours. The bed was not cleaned in spite requesting them 10 times.
manjunath, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Suzett, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool hotel. Walking distance to all the spots in Memphis. A little nervous about the parking, but turned out fine. Very affordable and top notch downtown hotel.
Jeffrey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Some improvements needed,
The lobby could use a new rug! The doors were locked and it took a couple of minutes before someone opened the doors. Why not install a machine to use the room key?
Deborah, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Look else where….
VERY RUDE CUSTOMER SERVICE, Not a warm or friendly environment. CS reps wore street clothes. Dirty dingy white t shirt with writing. No coffee until 8, was told at 7:00 to go to Starbucks for coffee. No complimentary breakfast. Rooms were small but nice. Elevators weren’t clean.
Kristo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Hu..
The staff at Hu is very nice and that is the best part of this review. However, a couple of issues that bothered us. The coffee shop was not open. The restaurant was not open. The tv in the room did not work except for 4 channels until the day we left. We were only given 2 towels to use. Housekeeping did not come the second day at all. Stains were noted to the carpet. Overall not anywhere as nice as the photographs provided on the website. We did enjoy the view from the rooftop. All in all the stay was fine, but those issues were definitely bothersome given the extended period of time we were there.
Regan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Just Okay
Parking was not communicated clearly, ended up parking in a parking garage and my vehicle was vandalized. Carpet was not clean. Hotel needs major update. Not worth the price.
Rita, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Norma Jean, 2-night trip
Verified Hotels.com guest review