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Penns Hall Hotel

Photo gallery for Penns Hall Hotel

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Executive Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Penns Hall Hotel

Penns Hall Hotel

3.5 star property
Lakefront hotel in Sutton Coldfield with spa and outdoor pool

6.4/10 Good

592 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
Map
Penns Lane Walmley, Sutton Coldfield, England, B76 1LH

Room options

About this area

Getting around

  • Birmingham Airport (BHX) - 27 min drive
  • Coventry (CVT) - 43 min drive
  • East Midlands Airport (EMA) - 64 min drive
  • Erdington Station - 4 min drive
  • Sutton Coldfield Wylde Green Station - 4 min drive
  • Sutton Coldfield Chester Road Station - 26 min walk

About this property

Penns Hall Hotel

Located near a train station, Penns Hall Hotel is a great choice for a stay in Sutton Coldfield. Guests can indulge in spa services at the spa, and British cuisine is served at Club Room Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Victorian hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the convenient parking and pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 4:00 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television

Home comfort

  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Chef

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, No Treatments available. The spa is open daily.

Dining

Club Room Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: GBP 30 per stay

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired Internet access is available in public areas for an extra charge
  • English breakfast is offered for an extra charge of GBP 12.50 for adults and GBP 5.75 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Christmas Day:
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ramada Birmingham Hotel Sutton Coldfield
Ramada Birmingham Sutton Coldfield
Ramada Sutton Coldfield
Ramada Sutton Coldfield Birmingham
Sutton Coldfield Ramada
Ramada Birmingham, Sutton Coldfield Hotel Sutton Coldfield
Ramada Hotel Sutton Coldfield
Ramada Birmingham Sutton Coldfield Hotel

Frequently asked questions

Does Penns Hall Hotel offer free cancellation for a full refund?
Yes, Penns Hall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Penns Hall Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Penns Hall Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Penns Hall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Penns Hall Hotel?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Penns Hall Hotel?
You can check in from 3 PM - 4:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Penns Hall Hotel?
No, this hotel doesn't have a casino, but Grosvenor G Casino (15-min drive) is nearby.
What is there to do at Penns Hall Hotel and nearby?
Penns Hall Hotel has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Penns Hall Hotel?
Yes, Club Room Restaurant offers British cuisine.

Reviews

6.4

Good

6.7/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Overall it was an enjoyable experience. however the view from the room window itself was terrible bins and rundown back of building. The sink and some tiles on floor were both cracked. It had clean bed. and I liked separate sleeping room for daughter. the restaurant was timeless classic. It had beautiful bar area and nice pool. grounds were fantastic.
Christopher, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
It was amazing. Just for a day but a very good relaxed day.
Shivani, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Very old hotel, uncomfortable bed and stained curtains and carpets.
thiago, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

There was hairs on toiletries, cleanliness wasnt perfect But comfy bed and polite, helpful staff
Reece, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very Good

Must take an exec room as older rooms are so very tired.
Andrew, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Tired and dirty
The family room was a good size, but very tired and tatty, and not very clean. There were cobwebs everywhere and coffee rings left on one surface, so it clearly hadn’t been properly cleaned. Carpet was also in need of thorough vacuuming. Disappointing at any time, concerning during Covid pandemic.
Cobwebs next to double bed.
Cobwebs in wardrobe.
Andrea, 2-night family trip
Verified Hotels.com guest review