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Hotel Alster-Hof

Photo gallery for Hotel Alster-Hof

Front of property
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hotel Alster-Hof

Hotel Alster-Hof

3.5 star property
Pet-friendly hotel with restaurant, connected to the convention center, near Reeperbahn

8.4/10 Very Good

997 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Bathtub
  • Restaurant
The price is $136
Price available on 12/19/2022
Map
Esplanade 12, Hamburg, HH, 20354

Room options

About this area

What's nearby

  • In Hamburg City Center
  • Reeperbahn - 23 min walk
  • Miniatur Wunderland - 24 min walk
  • Elbe Philharmonic Hall - 32 min walk
  • Hamburg City Hall - 6 min drive
  • St. Pauli Piers - 10 min drive
  • Fish Market - 5 min drive
  • Hagenbeck Zoo - 20 min drive
  • Volksparkstadion - 22 min drive

Getting around

  • Hamburg Airport (HAM) - 29 min drive
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
  • Hamburg Central Station - 16 min walk
  • Stephansplatz U-Bahn - 1 min walk
  • Gaensemarkt U-Bahn - 5 min walk
  • Dammtor S-Bahn - 6 min walk

Restaurants

  • Hamza Kebab - 3 min walk
  • Tiffany - 3 min walk
  • Tarantella - 3 min walk
  • Franziskaner - 4 min walk
  • L'Osteria - 4 min walk

About this property

Hotel Alster-Hof

Hotel Alster-Hof puts you 1.2 mi (1.9 km) from Reeperbahn and 1.2 mi (2 km) from Miniatur Wunderland. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, this hotel is 1.6 mi (2.5 km) from Elbe Philharmonic Hall and 4.5 mi (7.3 km) from Hagenbeck Zoo. Fellow travelers say great things about the overall value and central location. The property is just a short walk to public transportation: Stephansplatz U-Bahn is steps away and Gaensemarkt U-Bahn is 5 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (1 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Sauna

Accessibility

  • Elevator

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Does Hotel Alster-Hof offer free cancellation for a full refund?
Yes, Hotel Alster-Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Alster-Hof?
As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Hotel Alster-Hof on Dec 19, 2022 start from $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Alster-Hof?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Alster-Hof?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 9.00 per pet, per night.
What are the check-in and check-out times at Hotel Alster-Hof?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Alster-Hof?
No, this hotel doesn't have a casino, but Casino Esplanade (1-min walk) and Casino Reeperbahn (4-min drive) are both nearby.
What is there to do at Hotel Alster-Hof and nearby?
Have fun with nearby activities like cycling and sailing. Enjoy amenities like a sauna and a fitness center.
Are there restaurants at or near Hotel Alster-Hof?
Yes, there's an onsite restaurant. Nearby restaurants include Tarantella (3-min walk), Franziskaner (4-min walk), and L'Osteria (4-min walk).
What's the area around Hotel Alster-Hof like?
Hotel Alster-Hof is in Hamburg City Center, a short 1-minute walk from Stephansplatz U-Bahn and 13 minutes' walk from Hamburg City Hall. Travelers say the local area is good for shopping and very central.

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.9/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Nice hotel
I thought the hotel was really nice. I had large room with modern furnishings.
Bradley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dieter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My third time in this hotel.
This was my third stay in this lovely little friendly hotel. I hope to be back again next year .
J, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very central, friendly and helpful staff, good breakfast clean and spacious room
Daniel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice location in easy walking distance of the main square and canals. Good reception we’ll covered. Access to subway close by and parks, good breakfast
Brent, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel.
Hotel was easy to find, room was a good size for our whole family. They even made the sofa into a bed as requested. Breakfast is great and staff is accommodating. I would stay again.
Tessa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, super nice staff, clean
Eun Young, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location and friendly staff. The rooms could be mondernized. Beds are not too comfortable and could constantly hear noise from other rooms and the corridor. Breakfast was nice.
Louis, 2-night business trip
Verified Expedia guest review

8/10 Very Good

DEBRA, 2-night trip
Verified Hotels.com guest review