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Hotel Alster-Hof

Pet-friendly hotel with restaurant, connected to the convention center, near Reeperbahn

  • Free WiFi
From
$149

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  • Hotel Alster-Hof
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  • Double or Twin Room - Bathroom
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Hotel Alster-Hof. Image 1 of 23
1 / 23Hotel Alster-Hof
Esplanade 12, Hamburg, 20354, HH, Germany
8.4.Very Good.
  • Favorite place to stay in Hamburg!

    Feb 16, 2020

  • Location near by center-convenient-Staffs are friendly

    Nov 8, 2019

See all 292 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Safe
Transportation options
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 108 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour front desk
  • Front desk safe

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

What’s around

  • In Neustadt
  • Reeperbahn - 23 min walk
  • Miniatur Wunderland - 24 min walk
  • Hamburg City Hall - 13 min walk
  • Hamburger Dom - 15 min walk
  • Hamburg Dungeon - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room
  • Double or Twin Room
  • Family Room

What’s around

Landmarks

  • In Neustadt
  • Reeperbahn - 23 min walk
  • Miniatur Wunderland - 24 min walk
  • Hamburg City Hall - 13 min walk
  • Hamburger Dom - 15 min walk
  • Hamburg Dungeon - 24 min walk
  • Elbe Philharmonic Hall - 32 min walk
  • Fish Market - 43 min walk
  • Casino Esplanade - 1 min walk
  • Jungfernstieg - 3 min walk
  • Inner Alster Lake - 4 min walk

Getting around

  • Hamburg Airport (HAM) - 13 min drive
  • Hamburg Dammtor Station - 5 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
  • Hamburg Central Station - 16 min walk
  • Stephansplatz U-Bahn - 1 min walk
  • Gaensemarkt U-Bahn - 5 min walk
  • Dammtor S-Bahn - 6 min walk
map
See on map
Esplanade 12, Hamburg, 20354, HH, Germany

At a glance

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Russian
  • Turkish

In the room

Home comforts

  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

Also known as

  • Alster-Hof
  • Hotel Alster-Hof Hotel Hamburg
  • Alster-Hof Hamburg
  • Alster-Hof Hotel
  • Hotel Alster-Hof
  • Hotel Alster-Hof Hamburg
  • Alster Hof Hamburg
  • Alster Hof Hotel Hamburg
  • Hotel Alster-Hof Hotel
  • Hotel Alster-Hof Hamburg

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Alster-Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 9.00 per pet, per night.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Tarantella (3-min walk), Franziskaner (4-min walk), and L'Osteria (4-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (1-min walk) is nearby.
  • Have fun with nearby activities like cycling and sailing. Enjoy amenities like a sauna and a fitness center.
8.4.Very Good.
  • 10.0.Exceptional

    Lovely small hotel in the heart of the city.

    ROBERT, 1 night family trip, Jul 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very good hotel near opera

    Staff very helpful when my phone malfunctioned and with offering advice about the locality. Good breakfast of hot and cold food.

    BRIAN, 2 night trip, Feb 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good location for visiting the city - walking distance for almost everything, and a metro station close by.

    2 night romance trip, Dec 19, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Friendly staff ecommended.

    The only disappointment was that we had no WiFi in our room. The room was otherwise good, and the breakfast, staff and location were great.

    Michael, 3 night trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, lovely comfortable bed and good breakfast. Everything I need!

    1 night business trip, Nov 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff very helpful and friendly .After an accident to my husband they were very kind.Reception staff always smiling.

    Barbara, 3 night trip, Nov 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    In a nice part of Hamburg with many restaurants nearby and close to the opera house.

    6 night trip, Nov 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Value for money cosy hotel

    Cozy hotel, good location, good breakfast spread and very helpful staff

    Sylvia, 3 night business trip, Nov 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Rowing in hamburg

    Well located . Really nice breakfast Service good Rooms fine — a little dated but clean and functional. Shower good . Staff very friendly and helpful

    3 night trip with friends, Oct 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An old building that has well maintained and upgraded. We enjoyed the extra large room. Morning breakfast was also very good

    1 night romance trip, Oct 15, 2019

    Verified Expedia guest review

See all 292 reviews