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Hotel Alster-Hof, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Esplanade 12HamburgHH20354Germany, 800-491-6126
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Excellent4.2 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Great location
WiFi
WiFi system needs upgrading
365See all 365 Hotels.com reviews
From 241 reviewsTripAdvisor Traveller Rating
  • Hamburg (HAM) 19-min drive; 6.9 miles/11 km
  • Hamburg Dammtor Station 6-min walk; 0.3 miles/0.5 km
  • Hamburg Central Station 15-min walk; 0.7 miles/1.1 km
  • Hamburg Altona Station 13-min drive; 4.3 miles/7 km
  • Stephansplatz U-Bahn 1-min walk; 0.1 miles/0.1 km
  • Gaensemarkt U-Bahn 6-min walk; 0.3 miles/0.4 km
  • Dammtor S-Bahn 6-min walk; 0.3 miles/0.5 km
  • Self parking (surcharge)

Hotel Alster-Hof, Hamburg

Hotel Info: 866-539-8117

from $98
  • Single Room
  • Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Self parking *

Also known as

  • Alster-Hof
  • Alster-Hof Hamburg
  • Alster-Hof Hotel
  • Hotel Alster-Hof
  • Hotel Alster-Hof Hamburg
  • Alster Hof Hamburg
  • Alster Hof Hotel Hamburg

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Late check-out can be arranged for an extra charge of EUR 30

Self parking is available for an extra charge

Pets are allowed for an extra charge of EUR 9.00 per pet, per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Sailing nearby
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Alster-Hof, Hamburg’s small print

Also known as

  • Alster-Hof
  • Alster-Hof Hamburg
  • Alster-Hof Hotel
  • Hotel Alster-Hof
  • Hotel Alster-Hof Hamburg
  • Alster Hof Hamburg
  • Alster Hof Hotel Hamburg

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Late check-out can be arranged for an extra charge of EUR 30

Self parking is available for an extra charge

Pets are allowed for an extra charge of EUR 9.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 365 reviews

Hotel Alster-Hof, Hamburg
Good3.0 / 5
Well located hotel in the midle of construction.
We were located in the third floor, which is in construction, several other areas are, as well. This made our stay uncomfortable, as there was a lot of dust in the area, and the hallways and elevator areas very dark and unsafe at night, as they are working on the lighting as part of the renovations. Two big plusses: 1 Customer service provided by Martin, who has been working there for over 15 years and is very friendly and willing to help. 2 The breakfast was very good with a nice variety of food and drinks.
2 night romance trip
Hotel Alster-Hof, Hamburg
Excellent4.0 / 5
Great Location
Great location,wish the bar and restaurant was open more. Overall, I'd choose to stay there again.
3 night trip
Hotel Alster-Hof, Hamburg
Excellent4.0 / 5
Would've liked to have stayed longer.
Location was the main reason I chose this hotel for an overnight stay but then I wished I had a reason to stay longer! Just one minute walk from Stephansplatz station and Colonnaden shopping and restaurants. Staff was efficient and pleasant. The single room and bathroom were compact (as expected) but quite comfortable and clean with modern furnishings and fixtures. Complimentary water in room. The breakfast buffet had a selection of something for everyone, plus the dining room ambiance and staff made for an enjoyable start to the day.
1 night trip
Hotel Alster-Hof, Hamburg
Excellent4.0 / 5
A good place to stay for business
Located near the center of Hamburg, I found that this hotel works well for business travel when I am trying to stay near the main business centers without paying the high fees usually required. The room was very clean and the shower was surprisingly large for a economy hotel- better than many of the higher end hotels I have stayed at previously in the same area. The breakfast buffet is good and well stocked and the staff all speak English well. The elevators are large enough to include you AND your luggage (this is not always the case in Germany) and pretty much everything you need is within easy walking distance. The only downsides are that a street facing room will be noisy as the hotel is located on one of the main streets in the city and there is no workout center, you'll need to take a jog along the Außenalster (lake).
2 night business trip
Hotel Alster-Hof, Hamburg
Outstanding5.0 / 5
Great location, very friendly staff, clean rooms
I stayed here during a conference. Conveniently located near two train lines. One stop away from the central station. Can walk (5 minutes) to CCH, a big conference center, as well as the Rathaus. The hotel staff is extremely friendly and polite and they will do their best to accommodate your requests. They have a good breakfast included in the stay. I had a very pleasant stay, and I'll stay here again.
4 night business trip

See all reviews

Hotel Alster-Hof, Hamburg

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