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Hotel Alster-Hof
Pet-friendly hotel with restaurant, connected to the convention center, near Reeperbahn
- Free WiFi
- Collect stamps
- Price Guarantee
From
$149
Price available on 28 Oct 2021Restrictions related to your trip
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Esplanade 12, Hamburg, 20354, HH, Germany
8.4.Very Good.292 verified Hotels.com guest reviews
Favorite place to stay in Hamburg!
Feb 16, 2020
Location near by center-convenient-Staffs are friendly
Nov 8, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
Guests rated location
Shopping54 positive mentions
Walkable52 positive mentions
Convenient40 positive mentions
Safe40 positive mentions
Transportation options27 positive mentions
- Free WiFi
- Pet-friendly
- Gym
- Non-smoking
Property highlights
Main amenities
- 108 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Fitness center
- 24-hour front desk
- Front desk safe
For families
- Private bathroom
- Television
- Free toiletries
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
What’s around
- In Neustadt
- Reeperbahn - 23 min walk
- Miniatur Wunderland - 24 min walk
- Hamburg City Hall - 13 min walk
- Hamburger Dom - 15 min walk
- Hamburg Dungeon - 24 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Single Room
- Double or Twin Room
- Family Room
What’s around
Landmarks
- In Neustadt
- Reeperbahn - 23 min walk
- Miniatur Wunderland - 24 min walk
- Hamburg City Hall - 13 min walk
- Hamburger Dom - 15 min walk
- Hamburg Dungeon - 24 min walk
- Elbe Philharmonic Hall - 32 min walk
- Fish Market - 43 min walk
- Casino Esplanade - 1 min walk
- Jungfernstieg - 3 min walk
- Inner Alster Lake - 4 min walk
Getting around
- Hamburg Airport (HAM) - 13 min drive
- Hamburg Dammtor Station - 5 min walk
- Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
- Hamburg Central Station - 16 min walk
- Stephansplatz U-Bahn - 1 min walk
- Gaensemarkt U-Bahn - 5 min walk
- Dammtor S-Bahn - 6 min walk
map
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See on map
Esplanade 12, Hamburg, 20354, HH, Germany
At a glance
Hotel size
- This hotel has 108 rooms
- This hotel is arranged over 7 floors
Arriving/leaving
- Check-in time 2:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed*
- 1 per room
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Other information
- Smoke-free property
In the hotel
Food and drink
- Restaurant
- Bar/lounge
- Room service (during limited hours)
Things to do
- Fitness facilities
- Sauna
- Bicycle rentals nearby
- Sailing nearby
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Elevator
- Safe-deposit box at front desk
- Television in common areas
Languages Spoken
- Arabic
- English
- French
- German
- Russian
- Turkish
In the room
Home comforts
- Minibar
Sleep well
- Hypo-allergenic bedding available
- Blackout drapes/curtains
Freshen up
- Private bathroom
- Bathtub or shower
- Free toiletries
Be entertained
- Flat-screen TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
Fees & policies
Mandatory feesPay at property
You'll be asked to pay the following charges at check-in or check-out:
- A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 6.00 per person, per night
Optional extras
- Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
PetsPay at property
- Pets are allowed for an extra charge of EUR 9.00 per pet, per night
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.
Also known as
- Alster-Hof
- Hotel Alster-Hof Hotel Hamburg
- Alster-Hof Hamburg
- Alster-Hof Hotel
- Hotel Alster-Hof
- Hotel Alster-Hof Hamburg
- Alster Hof Hamburg
- Alster Hof Hotel Hamburg
- Hotel Alster-Hof Hotel
- Hotel Alster-Hof Hamburg
Also known as
- Alster-Hof
- Hotel Alster-Hof Hotel Hamburg
- Alster-Hof Hamburg
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Hotel Alster-Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 9.00 per pet, per night.
- You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
- Yes, there's an onsite restaurant. Nearby restaurants include Tarantella (3-min walk), Franziskaner (4-min walk), and L'Osteria (4-min walk).
- No, this hotel doesn't have a casino, but Casino Esplanade (1-min walk) is nearby.
- Have fun with nearby activities like cycling and sailing. Enjoy amenities like a sauna and a fitness center.
8.4.Very Good.292 verified Hotels.com guest reviews
- 10.0.Exceptional
Lovely small hotel in the heart of the city.
ROBERT, 1 night family trip, Jul 8, 2019
Verified Hotels.com guest review
- 8.0.Very Good
Very good hotel near opera
Staff very helpful when my phone malfunctioned and with offering advice about the locality. Good breakfast of hot and cold food.
BRIAN, 2 night trip, Feb 3, 2020
Verified Hotels.com guest review
- 8.0.Very Good
Good location for visiting the city - walking distance for almost everything, and a metro station close by.
2 night romance trip, Dec 19, 2019
Verified Expedia guest review
- 8.0.Very Good
Friendly staff ecommended.
The only disappointment was that we had no WiFi in our room. The room was otherwise good, and the breakfast, staff and location were great.
Michael, 3 night trip, Dec 12, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Great location, lovely comfortable bed and good breakfast. Everything I need!
1 night business trip, Nov 30, 2019
Verified Expedia guest review
- 10.0.Exceptional
Staff very helpful and friendly .After an accident to my husband they were very kind.Reception staff always smiling.
Barbara, 3 night trip, Nov 30, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
In a nice part of Hamburg with many restaurants nearby and close to the opera house.
6 night trip, Nov 4, 2019
Verified Expedia guest review
- 10.0.Exceptional
Value for money cosy hotel
Cozy hotel, good location, good breakfast spread and very helpful staff
Sylvia, 3 night business trip, Nov 3, 2019
Verified Hotels.com guest review
- 8.0.Very Good
Rowing in hamburg
Well located . Really nice breakfast Service good Rooms fine — a little dated but clean and functional. Shower good . Staff very friendly and helpful
3 night trip with friends, Oct 30, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
An old building that has well maintained and upgraded. We enjoyed the extra large room. Morning breakfast was also very good
1 night romance trip, Oct 15, 2019
Verified Expedia guest review