Hotel Alster-Hof, Hamburg

We were located in the third floor, which is in construction, several other areas are, as well. This made our stay uncomfortable, as there was a lot of dust in the area, and the hallways and elevator areas very dark and unsafe at night, as they are working on the lighting as part of the renovations. Two big plusses: 1 Customer service provided by Martin, who has been working there for over 15 years and is very friendly and willing to help. 2 The breakfast was very good with a nice variety of food and drinks.

Great location,wish the bar and restaurant was open more. Overall, I'd choose to stay there again.

Location was the main reason I chose this hotel for an overnight stay but then I wished I had a reason to stay longer! Just one minute walk from Stephansplatz station and Colonnaden shopping and restaurants. Staff was efficient and pleasant. The single room and bathroom were compact (as expected) but quite comfortable and clean with modern furnishings and fixtures. Complimentary water in room. The breakfast buffet had a selection of something for everyone, plus the dining room ambiance and staff made for an enjoyable start to the day.

Located near the center of Hamburg, I found that this hotel works well for business travel when I am trying to stay near the main business centers without paying the high fees usually required. The room was very clean and the shower was surprisingly large for a economy hotel- better than many of the higher end hotels I have stayed at previously in the same area. The breakfast buffet is good and well stocked and the staff all speak English well. The elevators are large enough to include you AND your luggage (this is not always the case in Germany) and pretty much everything you need is within easy walking distance. The only downsides are that a street facing room will be noisy as the hotel is located on one of the main streets in the city and there is no workout center, you'll need to take a jog along the Außenalster (lake).

I stayed here during a conference. Conveniently located near two train lines. One stop away from the central station. Can walk (5 minutes) to CCH, a big conference center, as well as the Rathaus. The hotel staff is extremely friendly and polite and they will do their best to accommodate your requests. They have a good breakfast included in the stay. I had a very pleasant stay, and I'll stay here again.