Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Hotel Alster-Hof

3.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Esplanade 12, Hamburg, HH, 20354, Germany

Pet-friendly hotel with restaurant, connected to the convention center, near Reeperbahn
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

Lowest price$128
available on 02/20/21Price may be available on other dates
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This property is closed from November 2 2020 to February 14 2021 (dates subject to change).
Guests rated location
Based on 125 verified reviews from guests who stayed at this property
Shopping
53 positive mentions53 guests said the location is good for shopping
Walkable
53 positive mentions53 guests said the location is easily walkable
Convenient
40 positive mentions40 guests said the location is convenient
Safe
40 positive mentions40 guests said the location feels safe
Transportation options
27 positive mentions27 guests said there were lots of transportation options

Popular amenities

  • Free WiFi
  • Free WiFi
  • Pet-friendly
  • Pet-friendly
  • Gym
  • Gym
  • Non-smoking
  • Non-smoking

Main amenities

  • 108 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Hair salon
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Free WiFi

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Neustadt
  • Reeperbahn - 23 min walk
  • Miniatur Wunderland - 24 min walk
  • Hamburg Dungeon - 24 min walk
  • Elbe Philharmonic Hall - 32 min walk
  • Fish Market - 43 min walk
  • Hamburg City Hall - 13 min walk
  • Moenckebergstrasse - 13 min walk
  • Hamburger Dom - 15 min walk
  • St. Michaelis Church - 21 min walk
  • Operettenhaus - 26 min walk
8.4Very Good409See all 409 Hotels.com reviews
  • Favorite place to stay in Hamburg!Feb 16, 2020
  • Location near by center-convenient-Staffs are friendlyNov 8, 2019

Hotel Alster-Hof

from $128
  • Single Room
  • Double or Twin Room
  • Family Room

More great choices

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What’s around Hotel Alster-Hof

Landmarks

  • In Neustadt
  • Reeperbahn - 23 min walk
  • Miniatur Wunderland - 24 min walk
  • Hamburg Dungeon - 24 min walk
  • Elbe Philharmonic Hall - 32 min walk
  • Fish Market - 43 min walk
  • Hamburg City Hall - 13 min walk
  • Moenckebergstrasse - 13 min walk

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg Dammtor Station - 5 min walk
  • Central S-Bahn - 14 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
  • Stephansplatz U-Bahn - 1 min walk
  • Gaensemarkt U-Bahn - 5 min walk
  • Dammtor S-Bahn - 6 min walk
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At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed*

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms
Hotel Alster-HofCheck location

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Sailing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Russian
  • Turkish

In the room

Home comforts
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Also popular with travelers from the USA

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Hotel Alster-Hof’s small print

Also known as

  • Alster-Hof
  • Hotel Alster-Hof Hotel Hamburg
  • Alster-Hof Hamburg
  • Alster-Hof Hotel
  • Hotel Alster-Hof
  • Hotel Alster-Hof Hamburg
  • Alster Hof Hamburg
  • Alster Hof Hotel Hamburg
  • Hotel Alster-Hof Hotel
  • Hotel Alster-Hof Hamburg

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Pets are allowed for an extra charge of EUR 9.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Alster-Hof

  • Does Hotel Alster-Hof offer free cancellation for a full refund?
    Yes, Hotel Alster-Hof does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Alster-Hof currently open?
    This property is closed from November 2 2020 to February 14 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Alster-Hof?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Hotel Alster-Hof?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 9.00 per pet, per night.
  • What are the check-in and check-out times at Hotel Alster-Hof?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Hotel Alster-Hof?
    Yes, there's an onsite restaurant. Nearby restaurants include Tarantella (3-min walk), Franziskaner (4-min walk), and L'Osteria (4-min walk).
  • Is there an onsite casino at Hotel Alster-Hof?
    No, this hotel doesn't have a casino, but Casino Esplanade (1-min walk) is nearby.

Recent reviews

Very Good 8.4 From 409 reviews

Exceptional 10.0
Lovely small hotel in the heart of the city.
Jul 8, 2019Verified Hotels.com guest review
ROBERT, us1 night family trip
Exceptional 10.0
Very friendly staff. Let us in our room at about 10 am on our check in day when we were exhausted from the overnight trip
Sep 21, 2018Verified Orbitz guest review
Kurt, us1 night trip
Exceptional 10.0
Breakfast was great, close to many attractions in Hamburg and close to train station
Sep 13, 2018Verified Travelocity guest review
Pastord, us2 night trip
Exceptional 10.0
Beautiful room. Great location. A fabuluous breakful buffet . Serverswere courteous. Only downside, a snooty front desk.
Aug 27, 2018Verified Expedia guest review
J, us3 night trip
Exceptional 10.0
Great Location.
Aug 23, 2018Verified Hotels.com guest review
shelley, us2 night trip with friends
Exceptional 10.0
Nice hotel near center
Friendly staff. Good location. Nice and clean.
Aug 11, 2018Verified Hotels.com guest review
Roberto, us1 night romance trip
Exceptional 10.0
Very nice small hotel in central location. No a/c but knew that upfront. Street can be loud esp w windows open due to heat.
Aug 8, 2018Verified Hotels.com guest review
nino, us2 night romance trip
Exceptional 10.0
Great location. Wonderful staff.
Great hotel and wonderful staff. My stay was during a horrific heat wave and the hotel is not air-conditioned. Typically, it is not needed. The staff went out of their way to make me comfortable.
Aug 4, 2018Verified Hotels.com guest review
Eric, us2 night business trip
Exceptional 10.0
Nice hotel with friendly and helpful staff. The room was a bit too warm and there was quiet a bit of noise from the street below.
Jul 17, 2018Verified Expedia guest review
Anne, us1 night trip
Exceptional 10.0
Convenient location. Helpful staff. Clean room. Will stay here again on next trip to Hamburg.
Jul 13, 2018Verified Expedia guest review
lxunyc, us1 night trip
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Hotel Alster-Hof