All hotels in Charlotte, North Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte

4-star4 stars
10000 Ballantyne Commons PkwyCharlotteNC28277United States of America

Suburban resort in Ballantyne with golf course, spa
  • Free WiFi and free parking
Superb9.2
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
Pool
Pool should be renewed
102See all 102 Hotels.com reviews
From 852 reviewsTripAdvisor Traveller Rating

The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte

from $179
  • Deluxe Room, 1 King Bed
  • Grand Deluxe
  • Deluxe Room, 1 King Bed, Balcony
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Queen Beds, Balcony
  • Deluxe Room, 2 Queen Beds
  • Grand Deluxe
  • Grand Deluxe
  • Grand Deluxe

At a glance

Key facts

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-12:30 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi (4-device limit) and wired Internet access in public areas

  • Free WiFi (4-device limit) and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 1 mi

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 5
  • Full-service spa
  • Spa treatment room(s)
  • Pool cabanas (surcharge)
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 28
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 2001
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • First-run movies
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Veranda - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte’s small print

Also known as

  • Ballantyne Luxury Collection
  • Ballantyne Luxury Collection Charlotte
  • Ballantyne Luxury Collection Hotel
  • Ballantyne Luxury Collection Hotel Charlotte

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from April to September.
  • Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

    Guests under 16 years old are not allowed in the spa.

    Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge

    Refrigerators are available for an additional charge

    Rollaway beds are available for USD 35 per day

    Breakfast costs between USD 12 and USD 25 for adults, and USD 6 and USD 15 for children (approximately)

    Cribs/Infant beds are available for USD 35.00 per stay

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte

    Landmarks

    • In Ballantyne
    • Reclining Bulls Statue - 15 min walk
    • President James K. Polk State Historic Site - 3.5 mi / 5.6 km
    • Carolina Place - 3.8 mi / 6.2 km
    • Promenade on Providence - 4.3 mi / 6.9 km
    • Regent Park Golf Club - 6.7 mi / 10.8 km
    • Park Road Park - 7.2 mi / 11.6 km
    • NarroWay Theater - 7.5 mi / 12.1 km

    Getting around

    • Charlotte, NC (CLT-Charlotte-Douglas Intl.) - 22 min drive
    • Concord, NC (USA-Concord Regional) - 36 min drive
    • Charlotte Station - 24 min drive
    • Free self parking
    • Free valet parking
    • Free RV, bus, and truck parking
    • Free area shuttle

    Recent reviews

    Superb 9.2 From 102 reviews

    The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte
    Fair4.0
    Waste!!! Disappointed
    It wasn’t what I excepted . Staff unfriendly. Wasn’t greeted but watched others be greeted! My eleven year old said it was a waste of money.
    Nakia, us1 night trip
    The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte
    Very Good8.0
    Needs updating
    Nice property needing aserious update in the room. Carpet was stained. The room just needed a makeovet. Didn’t feel as luxurious as expected. Staff were very nice. Spa was average but I see it is under renovation. Masseuse Marie was great! Pool area was nice, attendants very attentive. Beds were comfy. Would stay again.
    A Traveler, us3 night trip
    The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte
    Exceptional10.0
    Thumbs up!
    Very nice... not cheap but would do it again.
    Hector, us1 night trip
    The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte
    Exceptional10.0
    Excellent stay
    Indoor pool and on site restaurant were perfect for our family visit. Staff was attentive and accommodating.
    Kelly, us1 night trip
    The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte
    Exceptional10.0
    Concert in Charlotte
    This is our favorite hotel in Charlotte, we stay here when ever we have a chance
    Richard, us1 night trip

    See all reviews

    The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte

    Is the description of this hotel not correct? Tell us