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The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte

4 stars4 stars
10000 Ballantyne Commons PkwyCharlotteNC28277United States of America
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Outstanding4.7 / 5
Room
Great room
Location
Great location
Cleanliness
Clean
Service
Fantastic service
92See all 92 Hotels.com reviews
From 748 reviewsTripAdvisor Traveller Rating

The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte

from $189
  • Deluxe Room, 1 King Bed, Balcony
  • Grand Deluxe, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed (Grand)
  • Deluxe Room, 2 Queen Beds, Balcony
  • Deluxe Room
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Balcony (Grand)
  • Grand Room, 2 Double Beds (Deluxe)

At a glance

Key facts

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-12:30 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 1 mi

Other information

  • Smoke-free property

Also known as

  • Ballantyne Luxury Collection
  • Ballantyne Luxury Collection Charlotte
  • Ballantyne Luxury Collection Hotel
  • Ballantyne Luxury Collection Hotel Charlotte

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

Refrigerators are available for an additional charge

Rollaway beds are available for USD 35 per day

Breakfast costs between USD 8 and USD 30 for adults, and USD 6 and USD 15 for children (approximately)

Cribs/Infant beds are available for USD 35.00 per stay

High-speed Internet access (wired) is available in guestrooms for USD 5.95 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 5.95 per night (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 5
  • Full-service spa
  • Spa treatment room(s)
  • Outdoor pool
  • Use of nearby fitness center (discount)
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 30
  • Conference space
  • Meeting rooms 20
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 2001
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • First-run movies
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at Ballantyne has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the spa.

Dining

Gallery Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Veranda - Overlooking the golf course, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts - 5
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Water skiing nearby

The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte’s small print

Also known as

  • Ballantyne Luxury Collection
  • Ballantyne Luxury Collection Charlotte
  • Ballantyne Luxury Collection Hotel
  • Ballantyne Luxury Collection Hotel Charlotte

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

Refrigerators are available for an additional charge

Rollaway beds are available for USD 35 per day

Breakfast costs between USD 8 and USD 30 for adults, and USD 6 and USD 15 for children (approximately)

Cribs/Infant beds are available for USD 35.00 per stay

High-speed Internet access (wired) is available in guestrooms for USD 5.95 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 5.95 per night (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 92 reviews

The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte
Outstanding5.0 / 5
service was excellent, accommodations were excellent, my only suggestion would be to have complimentary coffee. It felt a little cheap (nickel and dimish) to charge for each cup of coffee. They did offer free fruit infused water which would be nice if a coffee option were also available but alone made it feel like a cheap option.
1 night romance trip
The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte
Outstanding5.0 / 5
Beautiful with luxury service
Excellent getaway. We stayed here to attend a gala. Very clean, luxurious and the staff were all great. Highly recommend!!
1 night romance trip
The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte
Outstanding5.0 / 5
Excellent service
We were visiting for a wedding and chose this hotel due to its proximity to the venue. The hotel was comfortable, service was excellent and courteous in all areas. Room was very comfortable, clean and well appointed with the exception of our comforter which felt a bit lumpy. For the price we would have like a few more perks such as welcome drink or breakfast.
1 night family trip
The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte
Outstanding5.0 / 5
Great spot
Great Place, we enjoyed our stay
1 night romance trip
The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte
Outstanding5.0 / 5
best of the BEST!!!
The best Luxury Hotel in Charlotte, Period!!! The head Bell man is the best. Friendly and helpful. Best Spa around in the hotel. Golf and restaurant on site! :)
1 night trip with friends

See all reviews

The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte

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