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Hyatt Place Richmond/Chester

Photo gallery for Hyatt Place Richmond/Chester

Exterior
Seasonal outdoor pool
Down duvets, desk, laptop workspace, blackout curtains
Down duvets, desk, laptop workspace, blackout curtains
Down duvets, desk, laptop workspace, blackout curtains

Overview of Hyatt Place Richmond/Chester

Hyatt Place Richmond/Chester

3.0 star property
Suburban hotel in Chester with restaurant and bar/lounge

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
13148 Kingston Ave, Chester, VA, 23836

Room options

About this area

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 18 min drive
  • Petersburg Station - 18 min drive
  • Richmond Main Street Station - 22 min drive

Restaurants

  • Jalapenos - 2 min walk
  • Cesare's Ristorante - 17 min walk
  • Divine - 18 min walk
  • Narita Japanese Sushi - 18 min walk
  • Don Pepe - 5 min drive

About this property

Hyatt Place Richmond/Chester

Hyatt Place Richmond/Chester is a great choice for a stay in Chester. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a 24-hour fitness centre, a fitness centre and a snack bar/deli. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 7:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2235 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Close-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Dining

Gallery – On-site restaurant.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 September to 27 May:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The outdoor pool opens for the season in May

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Richmond/Chester Hotel Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester
Hyatt Place Chester
Hyatt Chester
Chester Hyatt
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Frequently asked questions

Does Hyatt Place Richmond/Chester offer free cancellation for a full refund?
Yes, Hyatt Place Richmond/Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place Richmond/Chester?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Chester on 4 December 2022 start from €126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place Richmond/Chester?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Place Richmond/Chester?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hyatt Place Richmond/Chester?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Richmond/Chester?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hyatt Place Richmond/Chester?
You can check in from 3:00 PM - 7:00 AM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hyatt Place Richmond/Chester and nearby?
Hyatt Place Richmond/Chester has a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Place Richmond/Chester?
Yes, there's an on-site restaurant, Gallery. Nearby restaurants include Don Pepe (3.3 mi), Denny's (3.8 mi) and Cracker Barrel (3.9 mi).

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

Glenda, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Barry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Del'Eja, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a nice stay everything was smooth and rooms were clean.
Connie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

chad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty, grimmy and disappointed
Hyatt place is typically a clean and trustworthy brand. Not so at this location.. torn carpets, and overall grimmy
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 1-night trip
Verified Hotels.com guest review