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Hyatt Place Richmond/Chester, Chester

3 stars
13148 Kingston AveChesterVA23836United States of America, 866-539-8122
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Value
Best value for money
Cleanliness
Could use a good cleaning
246See all 246 Hotels.com reviews
From 286 reviewsTripAdvisor Traveller Rating

Hyatt Place Richmond/Chester, Chester

Hotel Info: 866-539-8122

from $99
  • Room, 1 King Bed (Guest)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed (High Floor)
  • Room, 2 Double Beds (High Floor)
  • Room, 2 Double Beds (Guest)
  • Room, 2 Double Beds, Accessible, Bathtub

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 22 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hyatt Place Richmond/Chester
  • Hyatt Place Richmond/Chester Chester
  • Hyatt Place Richmond/Chester Hotel
  • Hyatt Place Richmond/Chester Hotel Chester
  • Chester Hyatt
  • Hyatt Chester
  • Hyatt Place Chester

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 2235
  • Conference space size (meters) - 201
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Gallery - Onsite restaurant.

Hyatt Place Richmond/Chester, Chester’s small print

Also known as

  • Hyatt Place Richmond/Chester
  • Hyatt Place Richmond/Chester Chester
  • Hyatt Place Richmond/Chester Hotel
  • Hyatt Place Richmond/Chester Hotel Chester
  • Chester Hyatt
  • Hyatt Chester
  • Hyatt Place Chester

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 246 reviews

Hyatt Place Richmond/Chester, Chester
Excellent4.0 / 5
Convenient and comfty
the breakfast was very good, but the staff were the nicest Ive experienced in a long time
2 night family trip
Hyatt Place Richmond/Chester, Chester
Outstanding5.0 / 5
Love the comfort of the room. The layout was spacious, cozy, and quiet. Slept great!
1 night family trip
Hyatt Place Richmond/Chester, Chester
Good3.0 / 5
While the staff was extremely polite, my room was not the cleanest. Bed linen was dirty, stains on pillows and hair in the bed. Bathroom towels were dingy and stained, while the shower was rusted around knobs and traces of mildew in the tub. Let's not forget the "wonderful" stench in the room... the carpet was in DESPERATE need of a good cleaning. Would I recommend this hotel or stay again? Absolutely NOT. .. made me cringe!
2 night family trip
Hyatt Place Richmond/Chester, Chester
Fair2.0 / 5
Disappointment
Lots of little things add up the two nights we were there. Nobody at the front desk when we (and another gentleman) were there to check in. The bathroom door squeaked like it was dying, and the toilet seat didn't fit. The breakfast buffet was bland - plain scrambled eggs and sausages, not even a waffle machine - and I had a bout of cramps and diarrhea that night that I attribute to the breakfast. Couldn't provide a cash advance on our account or credit/debit cards - had to go to the convenience store next door. Noisy A/C and thin walls. Slippery bathroom floor - my wife almost fell. Nothing terrible that stood out, but not what I expected for over $190 a night, 15 minutes away from downtown.
2 night romance trip
Hyatt Place Richmond/Chester, Chester
Excellent4.0 / 5
Friendly, but understaffed.
Everyone was very friendly, but understaffed.
2 night family trip

See all reviews

Hyatt Place Richmond/Chester, Chester

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