All hotels in Chester, Virginia, United States of America
1 room, 2 adults
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Hyatt Place Richmond/Chester, Richmond

3 stars
13148 Kingston AveChesterVA23836United States of America, ‏‎866-539-8122
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Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Cleanliness
Quite clean
261See all 261 Hotels.com reviews
From 247 reviewsTripAdvisor Traveller Rating

Hyatt Place Richmond/Chester, Richmond

Hotel Info: 866-539-8122

from $104
  • Room, 1 King Bed (Guest)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed (High Floor)
  • Room, 2 Double Beds (High Floor)
  • Room, 2 Double Beds (Guest)
  • Room, 2 Double Beds, Accessible, Bathtub

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 22 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hyatt Place Richmond/Chester
  • Hyatt Place Richmond/Chester Chester
  • Hyatt Place Richmond/Chester Hotel
  • Hyatt Place Richmond/Chester Hotel Chester
  • Chester Hyatt
  • Hyatt Chester
  • Hyatt Place Chester

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

In the hotel

Food and drink
  • Free buffet breakfast
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2235
  • Conference space size (meters) - 201
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Gallery - Onsite restaurant.

Hyatt Place Richmond/Chester, Richmond’s small print

Also known as

  • Hyatt Place Richmond/Chester
  • Hyatt Place Richmond/Chester Chester
  • Hyatt Place Richmond/Chester Hotel
  • Hyatt Place Richmond/Chester Hotel Chester
  • Chester Hyatt
  • Hyatt Chester
  • Hyatt Place Chester

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 261 reviews

Hyatt Place Richmond/Chester, Richmond
Fair2.0 / 5
Disappointment
Lots of little things add up the two nights we were there. Nobody at the front desk when we (and another gentleman) were there to check in. The bathroom door squeaked like it was dying, and the toilet seat didn't fit. The breakfast buffet was bland - plain scrambled eggs and sausages, not even a waffle machine - and I had a bout of cramps and diarrhea that night that I attribute to the breakfast. Couldn't provide a cash advance on our account or credit/debit cards - had to go to the convenience store next door. Noisy A/C and thin walls. Slippery bathroom floor - my wife almost fell. Nothing terrible that stood out, but not what I expected for over $190 a night, 15 minutes away from downtown.
2 night romance trip
Hyatt Place Richmond/Chester, Richmond
Excellent4.0 / 5
Friendly, but understaffed.
Everyone was very friendly, but understaffed.
2 night family trip
Hyatt Place Richmond/Chester, Richmond
Poor1.0 / 5
To whom it may concern, Checking into this hotel @ 13148 Kingston ave, Chester Va. Has been a nightmare since we have been here. At check-in I went into my room had dirty towels, wash clothes look like someone was laying on the bed. That was May 13,2016 was a late check-in approximately 0200 hrs, today May 14, 2016 at approximately 2215 hrs found a bed bug in bed was bitten on my back, my niece was bitten on her elbow. I would like this matter handled appropriately, the health department of Virginia will be notified upon my arrival back to my home state. I also had a problem that there was never A manger available to address the on going issues that has accrued. I'm hoping that all these issues will be address, I also think that I should be some compensated for something.
2 night family trip
Hyatt Place Richmond/Chester, Richmond
Excellent4.0 / 5
Good hotel for the price
Good hotel. Bathroom could use some updating. Helpful staff. Continental breakfast a little lacking and food was not hot.
2 night family trip
Hyatt Place Richmond/Chester, Richmond
Fair2.0 / 5
Unhappy Customer
Arrived at 1am from a long trip from Georgia. We were all exhausted to get into the room. Once in the room we were unhappy. The bathroom was dirty. The overall cleanliness of the room I was not happy with and all the wall paper was peeling. We ended up being in an accessible room (which was fine) but good thing I did not need any of the services because the back wall of the tub where the railing was was completely cracked. I would have feared someone would have got seriously hurt. We checked out early and I went to tell the manager about the problems and waiting about 20 minutes and no one came. We even called the hotel to try to get someone to come to the lobby to answer the phone. When I called Hotels.com to complain about my experience they called the hotel and they were willing to do nothing. Hotels.com was amazing as usual and had outstanding customer service.
1 night family trip

See all reviews

Hyatt Place Richmond/Chester, Richmond

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