Hilton Sorrento Palace

Photo gallery for Hilton Sorrento Palace

Primary image
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes

Overview of Hilton Sorrento Palace

Hilton Sorrento Palace

4.0 star property
Luxury hotel with 1 indoor pools, connected to the convention center, near Sorrento Beach

8.8/10 Fabulous

789 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
The price is $286
Price available on 8/29/2022
Map
Via Sant' Antonio 13, Sorrento, NA, 80067
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool access
  • Rooftop terrace
  • 24-hour fitness center
  • Outdoor tennis court
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Piazza Tasso - 12 min walk
  • Corso Italia - 2 min drive
  • Sorrento Marina - 16 min drive
  • Sorrento Beach - 5 min drive
  • Pompeii Archaeological Park - 56 min drive
  • Pompeii Forum - 56 min drive
  • Amalfi Beach - 84 min drive
  • Amalfi Harbour - 86 min drive
  • Marina Grande - 82 min drive
  • Amalfi Cathedral - 91 min drive

Getting around

  • Naples Intl. Airport (NAP) - 87 min drive
  • Costa d'Amalfi Airport (QSR) - 89 min drive
  • Sant'Agnello Station - 4 min drive
  • Piano di Sorrento Station - 8 min drive
  • Sorrento Station - 12 min walk

About this property

Hilton Sorrento Palace

4-star luxury hotel connected to the convention center
Consider a stay at Hilton Sorrento Palace and take advantage of free breakfast, a poolside bar, and a rooftop terrace. Treat yourself to spa services, such as Ayurvedic treatments or a massage. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • An outdoor tennis court, valet parking (surcharge), and an electric car charging station
  • A banquet hall, a 24-hour front desk, and ATM/banking services
  • Luggage storage, a vending machine, and a TV in the lobby
  • Guest reviews say good things about the pool and location
Room features
All guestrooms at Hilton Sorrento Palace feature perks such as 24-hour room service and air conditioning, in addition to amenities like late night room service and safes. Guests reviews speak well of the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • 40-inch LCD TVs with satellite channels
  • Childcare services, coffee/tea makers, and heating

Languages

Dutch, English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 335 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property’s seasonal indoor pool is open November-March.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 17 per day)
  • Onsite valet parking (EUR 17 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast available each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Private winery tours
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 24 meeting rooms
  • Computer station
  • Conference center (90353 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Outdoor tennis court

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Pagoda Pool Bar - This bar is located by the pool. Open daily.
L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 9.9 per 24-hour period (rates may vary)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 17 per day
  • Valet parking costs EUR 17 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property charges a 10% service fee to food and beverage purchases on site.

Also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Hotel Sorrento

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Sorento Palace
Nice hotel, a bit of a walk as on a hill to Sorento centre & beach. Room tidy but not wow, kept very clean. Long walk to reception as our room was furthest out. Didn’t expect to have to pay for Wifi thought that was quite cheeky considering cost to stay. We were B&B but thought breakfast was limited no real veggie options not even a different type of milk. Kicked out of the room at 11 our flight was in the evening so we found the changing room &,shower not great.
Simon, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jordan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful clean rooms, great views, and convenient location. Highly recommend!
Jordin, 4-night romance trip
Verified Expedia guest review

6/10 Good

Fine.
The property is a little dated, but comfortable. There is nothing to complain about the hotel. Location is fine. View from the hotel is great even though not the most close to the sea. It could do with a little better resturant. But an OK experience over all. Just a tad bit too pricy for what it is. Staff were nice.
edwards, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location close to all hot spots
Irfan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great. Amazing view.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Lior, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dara, 3-night trip
Verified Expedia guest review

8/10 Very Good

On arrival we upgraded to an Executive room and it was fantastic. The additional benefits including lounge access meant we didn't really feel like leaving the hotel and couldn't have asked for more. Unfortunately the trip was ruined due to hotel giving miss information on Covid Testing. We were informed test results take 24 hours to arrive, we were told by staff that the time they had given us at 10am (29 hours prior to departure was sufficient time) and were told not to worry. I was aware of a rapid testing center in Naples which provides results in 3 hours but decided against it because of trust in the staff and their reassurance it would arrive. Fast forward 24 hours and we don't have our test result and we need to go to the airport. We were then informed that even though they say 24 hours the actual time can take up to 36 hours, given you will receive your result by 7pm the following day. At this point we had to change our flight and book another night but decided we would prefer traveling to Rome than spending an extra few nights at the hotel as there were only 2 flights per week. Once we received the test later on it was a simple word document with no official stamp that would not be accepted for any international flight. Thankfully we had decided to take a test at Naples airport when we lost faith in the first and it was perfect. Apart from the covid test which had a negative impact on my staff until that point the hotel was great.
Aron, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Want come come back soon.
Great service and beautiful hotel.
John, 2-night family trip
Verified Hotels.com guest review