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1 room, 2 adults
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Hotel California, Florence

4 stars4 stars
Via Ricasoli 30FlorenceFI50122Italy, 800-491-6126
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Good3.5 / 5
Room
Room is all right
Location
Great location
Cleanliness
Clean
Value for money
Value for money could be better
165See all 165 Hotels.com reviews
From 520 reviewsTripAdvisor Traveller Rating

Hotel California, Florence

Hotel Info: 866-539-8117

from $102
  • Double Room Single Use
  • Standard Double or Twin Room
  • Triple Room
  • Quadruple Room
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

In the hotel

Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Recent reviews

Good 3.5 /5 from 165 reviews

Hotel California, Florence
Poor1.0 / 5
WORST HOTEL STAY EVER. COULDN'T LEAVE FAST ENOUGH!
I waw given bug spray by the front desk when I told them there were bugs in my room. The A/C didn't work. No attempt to correct it, or move my room. Please stay away. Wifi doesn't work. At all. I compare this hotel to a motel 6 in the U.S. please do yourself a favor and stay away from this hotel. Breakfast is horrible. Customer service was horrendous. They threatened to call the police if we didn't keep quiet abotu the bug problem. In fact, we were given, bug spray to kill the bugs in the room. Toilets, don't flush, and no working drain in the shower.
1 night family trip
Hotel California, Florence
Poor1.0 / 5
Stay a way
We got over charged by $150
1 night family trip
Hotel California, Florence
Poor1.0 / 5
Less than 1 star
Rude staff, unsecure room, poor tv, intermittent power, dish cloth as bath towel. Stay somewhere else.
1 night family trip
Hotel California, Florence
Fair2.0 / 5
Dead body smell hotel
They said wifi available not true, you have to pay for some spotty service which is not worth the cost. Hotel smells like a dead body when you walk through the halls. Horrible advertisement of a 4 star. Don't go to this hotel
1 night family trip
Hotel California, Florence
Poor1.0 / 5
Not so tourist friendly hotel....
This hotel only had great location. Apart from that, there was nothing good about this hotel. Hotel checkin was at 1:00 pm, but we arrived an hour ahead, So we waited till 1 (Got lunch in the meantime). When we came back to get the keys for the room, the receptionist (who aren't as welcoming, as they should be) said that someone is still cleaning the room, they made us wait for another hour, yes another hour. It was just soo annoying. When we finally get into the room, the room floor was dirty, with dust everywhere and AC wasn't working either. Next day when we went for breakfast (which was included in the stay), it was shocking to see what they served. All the croissants were stale and scrambled eggs were as if they were cooked yesterday. That was probably the worst breakfast during my trip. Thank god, there was a small bakery shop down the street which has awesome bread and pastries. Will never ever stay in this hotel and recommend any one.
2 night romance trip

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Hotel California, Florence

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