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The Rarotongan Beach Resort & Spa, Rarotonga

4 stars
Aroa Beach Marine Reserve, ArorangiAra Tapu Rd, RarotongaCook Islands, 800-491-6126
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Good3.3 / 5
Location
Great location
Amenities
Great amenities
Service
Service is adequate
Bar
Bar could improve
215See all 215 Hotels.com reviews
From 976 reviewsTripAdvisor Traveller Rating

The Rarotongan Beach Resort & Spa, Rarotonga

Hotel Info: 866-539-8117

from $158
  • Deluxe Beachside Suite
  • Beachfront Room
  • Beach Front Room
  • Suite, 2 Bedrooms, Beachside
  • Villa Onemaru
  • Deluxe Beachfront Suite
  • Grand Beachfront Suite
  • HoneyMoon Bungalow
  • Two Bedroom Beachside Suite
  • Beachfront Suite
  • 3 Bedroom Pool Villa (Onemaru)
  • Honeymoon Pool Bungalow
  • Grand Suite, Beachfront
  • Garden Room
  • Garden Room
  • Deluxe Suite, Beachfront
  • Deluxe Suite Beachside
  • Suite, Beachfront

At a glance

Key facts

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Other information

  • Resort fee included

Also known as

  • Rarotongan Beach Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 11 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Self parking
  • Parking
  • Lending library access
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of NZD 95

Late check-out can be arranged for an extra charge of NZD 95

Microwaves are available for NZD 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 55 per person (roundtrip)

Airport shuttle for children between the ages of 3 and 11 costs NZD 27.50 (roundtrip)

WiFi is available in guestrooms for NZD 10 per hour (rates may vary)

WiFi is available in public areas for NZD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for NZD 2.5 per minute (rates may vary)

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • On private beach
  • Free beach cabanas
  • Outdoor pool
  • Waterslide
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa treatment room(s)
  • Spa tub
  • Nightclub
  • Beach sun loungers
  • Free pool cabanas
  • Sauna
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 9
  • Year Built 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Captain Andys Bar & Grill - This beachfront restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Te Vaka Restaurant - This beachfront restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Reef Fish Cafe - This poolside café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Hibiscus Hut - This poolside café serves brunch, lunch, and light fare. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Scooter/moped rentals on site
  • Snorkeling on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby

The Rarotongan Beach Resort & Spa, Rarotonga’s small print

Also known as

  • Rarotongan Beach Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 11 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Self parking
  • Parking
  • Lending library access
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of NZD 95

Late check-out can be arranged for an extra charge of NZD 95

Microwaves are available for NZD 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 55 per person (roundtrip)

Airport shuttle for children between the ages of 3 and 11 costs NZD 27.50 (roundtrip)

WiFi is available in guestrooms for NZD 10 per hour (rates may vary)

WiFi is available in public areas for NZD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for NZD 2.5 per minute (rates may vary)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 215 reviews

The Rarotongan Beach Resort & Spa, Rarotonga
Excellent4.0 / 5
Beautiful holiday
Loved the gardens, older style design and eating areas overlooking the lovely views. Decor just needs a facelift. Beach area and snorkelling amazing. The most beautiful and relaxing place in the world
7 night trip with friends
The Rarotongan Beach Resort & Spa, Rarotonga
Excellent4.0 / 5
Fantastic holiday, lovely family friendly resort
We have stayed here before a year ago, so knew what to expect (good and bad) and it exceeded our expectations this time for our 10 night deluxe beachside suite accommodation. New aircon, better room servicing, friendly staff and every time we used the restaurant or bar the service was fast despite other reviews I've read of slow service. Breakfast was OK, but table clothes should be changed more frequently as some started the day dirty from the day before. Couldn't complain although still preferred to eat out around the island as we had scooters and knew lots of good places to eat. Our 10yr old son loved the kids club when there was other kids in there to play with, which was most days. He asked to go there every day, The grounds and gardens are beautifully kept and there was staff maintaining them constantly during our stay. They really outdo themselves in this area. We were very happy, loved the pools and will definitely stay here again. Very enjoyable stay
10 night family trip
The Rarotongan Beach Resort & Spa, Rarotonga
Good3.0 / 5
Convenient location
Upon arrival the reception staff made it very clear that we could not check in until 2pm. We were assured that our luggage would be transferred to our room as soon as it was available but when we returned to the resort after 8pm our luggage was still in reception. We were given the access key and told our room number and were expected to find our own way to the room. Fortunately one of the staff, realising that we were lost, showed us to our room. After a long day we went to Captain Andy's Beach Bar and Grill for dinner. We waited for our drinks - the order had been misplaced. The food was OK but not fantastic. Breakfast was a hit and miss affair. It seemed that if some dishes ran out then they were not replaced leaving little variety. Housekeeping was great and nothing was a bother. Our upper deck had no seating etc. were as other decks were overflowing with furniture. ???
3 night romance trip
The Rarotongan Beach Resort & Spa, Rarotonga
Poor1.0 / 5
Aedul
Garden view was of the bins and smelt like blocked drains/sewage. Room more like a prison cell. Not cleaned properly and uncomfortable beds. Restaurant was burger and fries and everywhere had low budget trashy feel. Glad this was only one night stopover . Would never stay again
1 night trip with friends
The Rarotongan Beach Resort & Spa, Rarotonga
Fair2.0 / 5
Terrible service & dated hotel
If we were relying on the resort for a good holiday we would have had a terrible time. The resort itself is very old, I would hate to think how long since the rooms have been updated at all. The rooms however were equipped with a fridge and had AC which were a plus & the resort is on a very nice beach. The rooms you can tolerate, however what we couldn't understand was the lack of service, which was totally unnecessary & unacceptable. It was the worst service I have EVER experienced. It is basically non-existent. The restaurant has a sign saying "wait here to be seated" if you actually waited there to be served you would never eat. It took half an hour for a diet coke & a milk shake to be brought to our table, and after an hour of ordering we wondered if we would get out food at all. There only ever seemed to be one bar staff, despite many other staff being around, none of them seemed to be doing much at all to serve guests. We asked for drinks another night to have the waiter disappear looking for a glass for the drink for over 20mins. The don't clear dishes from outside rooms very often, with dishes left outside our room for nearly 24 hours! Everything just seemed too hard - despite offering late check out, they refused all 10 rooms (we were staying in a group) a check out, at which point I went online & they still had availability for that night. The general feeling was that the staff just didn't care at about getting you anything you were paying for or not.
5 night trip with friends

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The Rarotongan Beach Resort & Spa, Rarotonga

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