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Hotel Chandler, New York

4.5 stars4.5 stars
12 E 31st StNew YorkNY10016United States of America, 800-491-6126
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Excellent4.3 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
1408See all 1,408 Hotels.com reviews
From 3,244 reviewsTripAdvisor Traveller Rating

Hotel Chandler, New York

Hotel Info: 866-539-8117

from $152
  • Superior Room, 1 Queen Bed
  • Superior 1 Full Bed
  • Room, 1 King Bed, Accessible
  • Premium Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed
  • Deluxe Double Room, 2 Double Beds
  • Superior Double Room, 2 Double Beds
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Premium Room, 1 King Bed
  • Chandler Suite 1 Queen Bed
  • Chandler Suite 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chandler Hotel
  • Chandler New York
  • Hotel Chandler
  • Hotel Chandler New York
  • Chandler Hotel New York City

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 40.00 per day

Breakfast is offered for an extra charge of USD 20 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Chandler - This fine-dining restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Hotel Chandler, New York’s small print

Also known as

  • Chandler Hotel
  • Chandler New York
  • Hotel Chandler
  • Hotel Chandler New York
  • Chandler Hotel New York City

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 40.00 per day

Breakfast is offered for an extra charge of USD 20 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1408 reviews

Hotel Chandler, New York
Outstanding5.0 / 5
Loved the Chandler.
Great hotel. Centrally located, small enough to feel unique but large enough to have great service and amenities. Comfortable lobby and cozy bar.
3 night romance trip
Hotel Chandler, New York
Outstanding5.0 / 5
Highly recommend The Chandler
Quaint hotel. Super professional staff. Great location for access to Times Square, MSG, Midtown and Bryant Park
2 night business trip
Hotel Chandler, New York
Outstanding5.0 / 5
Great Hotel & Friendly Staff
Let me start by saying I will go back and stay again. One of the Friendliest, well run and pleasant hotels I have ever stayed in. From Marta the young lady at the front desk when we checked in to the manager on duty when things did not go right but made them right and oh yes Kasandra at the bar and the rest of the staff made us feel right at home. Our room in the recently upgraded side of the hotel and was very nice even though bit small but that is pretty much the standard for Boutique Hotels in NYC. It is right off 5th Ave if you are looking for great shopping but bit of a walk to theater. We have stayed in many Hotels and this is now a favorite. Go and enjoy.
2 night romance trip
Hotel Chandler, New York
Outstanding5.0 / 5
Excellent!
Excellent customer service! The staff is very professional, and friendly. I love the personalized attention to customer needs. I will certainly be back!
2 night business trip
Hotel Chandler, New York
Excellent4.0 / 5
Ok rooms a little small even for NYC. The rooms could use some updating. People at reception were very nice. Some in our family were upgraded to a suite which was quite nice.
1 night family trip

See all reviews

Hotel Chandler, New York

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