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AC Hotel by Marriott New Orleans Bourbon/French Quarter Area, New Orleans

4 stars
221 Carondelet StNew OrleansLA70130United States of America, ‏‎855-239-9485
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Excellent4.3 / 5
Vibe
Awesome vibe
Location
Great location
Cleanliness
Clean
Amenities
Ordinary amenities
108See all 108 Hotels.com reviews
From 555 reviewsTripAdvisor Traveller Rating

AC Hotel by Marriott New Orleans Bourbon/French Quarter Area, New Orleans

Hotel Info: 855-239-9485

from $99
  • Standard Room, 1 King Bed
  • Room, 1 King Bed, City View (larger)
  • Room, 1 King Bed
  • Room, 1 King Bed
  • Deluxe Room
  • Standard Double Room
  • Double Room, City View (larger)
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room
  • Standard Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • Discounted offsite parking

Other information

  • Smoke-free property

Also known as

  • Cotton Exchange Downtown
  • Cotton Exchange Downtown New Orleans
  • Cotton Exchange Hotel
  • Cotton Exchange Hotel Downtown
  • Cotton Exchange Hotel Downtown New Orleans
  • Cotton Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 20.00 per stay

Optional extras

Self parking costs USD 16.00 per night

Valet parking costs USD 34.00 per night with in/out privileges

Breakfast costs between USD 5 and USD 15 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 2200
  • Conference space size (meters) - 204
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

AC Kitchen - This cafe serves breakfast only.

AC Lounge - This lobby lounge serves dinner and light fare.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

AC Hotel by Marriott New Orleans Bourbon/French Quarter Area, New Orleans’s small print

Also known as

  • Cotton Exchange Downtown
  • Cotton Exchange Downtown New Orleans
  • Cotton Exchange Hotel
  • Cotton Exchange Hotel Downtown
  • Cotton Exchange Hotel Downtown New Orleans
  • Cotton Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 20.00 per stay

Optional extras

Self parking costs USD 16.00 per night

Valet parking costs USD 34.00 per night with in/out privileges

Breakfast costs between USD 5 and USD 15 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 108 reviews

AC Hotel by Marriott New Orleans Bourbon/French Quarter Area, New Orleans
Outstanding5.0 / 5
recommend this hotel
location is good that you can visit a lot places by walking. room was designed in modern style and was very clean. stuff was helpful
2 night trip
AC Hotel by Marriott New Orleans Bourbon/French Quarter Area, New Orleans
Outstanding5.0 / 5
Hotel is Great but pass on the Valet Parking
Hotel Check in staff was great. Valet attendants were not very attentive and had to ask about valet parking although we pulled up to the front of the hotel. As we left to eat dinner our vehicle was still parked in front of the hotel and after returning decided to check to ensure the vehicle was secured to find that it was not locked. If this is the type of Valet service you receive it's not worth the $34 +tax.
1 night romance trip
AC Hotel by Marriott New Orleans Bourbon/French Quarter Area, New Orleans
Excellent4.0 / 5
Nice hotel
The hotel is nice, with a old french style. Good location, close walk to other areas. Very close to Bourbon, but you cant smell or hear the street thankfully. Takes about 20 min to walk to Frenchmen street - a much better street to listen to live music. And the staff that i've talked to have all been very friendly. Only issue we had was that the hotel was doing some repairs right outside our window, without telling us beforehand. It started at 8 am, and woke us up about one an hour until 11 am. I guess 8 am isn't too early on a Tuesday, but when you went to bed at 4, you still want to sleep. Only wish they let us know that there would be a lot of noise starting this early.
2 night trip with friends
AC Hotel by Marriott New Orleans Bourbon/French Quarter Area, New Orleans
Good3.0 / 5
Very Meh...
I booked my room via hotels.com. When I arrived I provided my credit card for incidentals, but was charged a second time for the room. (I have yet to receive a refund from the hotel, but have been told it is being processed) The room was meh. The floors had a sandy unswept feeling and were not level. The mattress was very lumpy and left me with back pain for multiple nights after the stay. The elevators were constantly broken. On numerous occasions (parking, pool, & dining options) hotel staff directed me to the Hilton around the block. Save yourself the trouble and just book at the Hilton. I would not book again.
3 night romance trip
AC Hotel by Marriott New Orleans Bourbon/French Quarter Area, New Orleans
Good3.0 / 5
Very disappointed.
The room was stuffy and room service did not clean our room daily.
7 night romance trip

See all reviews

AC Hotel by Marriott New Orleans Bourbon/French Quarter Area, New Orleans

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