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Quality Inn & Suites Middletown - Franklin, Franklin

2 stars
6475 Culbertson RoadFranklinOH45005United States of America, ‏855-239-9223
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Good3.6 / 5
WiFi
Good internet service
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
230See all 230 Hotels.com reviews
From 111 reviewsTripAdvisor Traveller Rating

Quality Inn & Suites Middletown - Franklin, Franklin

Hotel Info: 855-239-9223

from $54
  • Standard Room, 1 Double Bed, Non Smoking
  • Efficiency, Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Efficiency, Room, 2 Queen Beds, Non Smoking
  • Standard queen
  • Two Room Suite
  • Standard two queens
  • Standard king

At a glance

Key facts

Hotel size

  • This hotel has 89 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Quality Inn Middletown
  • Quality Middletown
  • Quality Inn Middletown Franklin
  • Quality Middletown Franklin

Policies

This property does not have elevators.

Mandatory fees

Deposit: USD 100.00 per stay

Optional extras

Rollaway beds are available for USD 15.00 per day

In the hotel

Food and drink
  • Free full breakfast
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built 2001
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Quality Inn & Suites Middletown - Franklin, Franklin’s small print

Also known as

  • Quality Inn Middletown
  • Quality Middletown
  • Quality Inn Middletown Franklin
  • Quality Middletown Franklin

Policies

This property does not have elevators.

Mandatory fees

Deposit: USD 100.00 per stay

Optional extras

Rollaway beds are available for USD 15.00 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 230 reviews

Quality Inn & Suites Middletown - Franklin, Franklin
Fair2.0 / 5
Tripping for upgrades.
Hotel was making upgrades which is always nice. We did have to wait for carpet to be laid before getting into our room, 1hr. Ended up tripping over incomplete carpet installation flap left at the entrance to room door. Night personal, not very welcoming...lacked personality.
1 night trip
Quality Inn & Suites Middletown - Franklin, Franklin
Fair2.0 / 5
avoid, overall. overpriced.
Thin walls, nonworking clock radio, lots of highway noise and unvacuumed carpets. But the worst thing is that I booked a non-smoking room and upon arrival smelled the distinct aroma of cigarettes. Told the night clerk, who said he couldn't move me because the hotel was full. Told the morning clerk as well. Neither offered any compensation. I wouldn't come back even at a good price.
1 night trip
Quality Inn & Suites Middletown - Franklin, Franklin
Poor1.0 / 5
Staff needs training!
This visit was not good. When we checked in the young man had no clue that he was putting us in a room where the remodelers were going to be working through out the night. The remodelers told us themselves . So we ask for a room on the first floor. He found one after complaining about it. Then the exit door by our room did not work with the room key. So the next incident happened Sunday afternoon. We came back after church to change clothes and our key did not work to our room. I go to the desk and the young lady says your card on file has been declined everyday since check in on Thursday I don't know why you were even checked in. So I give her another card. Then on Monday morning when I go to checkout. A different young lady checks me out and gives me a copy of the receipt. Amazing it shows that not only was my debit card charged twice but my credit card was charged also. Then there were all kinds of credits showing. This was absolutely awful considering we were 11 hours away from home. Just seems like the only person that even cared or tried to save my business was the last person I had to deal with at checkout. Looks like some training needs to be done here!
4 night romance trip
Quality Inn & Suites Middletown - Franklin, Franklin
Poor1.0 / 5
Unpleasant stay
The staff was nice however not trained very well on assisting customers. My credit card was charged several times for unknown reasons. The accommodations were horrible and I really would not get into that situation but it was totally unacceptable. I know I would not stay there again and I would certainly not recommend anyone I know to stay there.
2 night family trip
Quality Inn & Suites Middletown - Franklin, Franklin
Excellent4.0 / 5
I will definitely stay in this hotel again!
The outside of the hotel looks dated but the room was very comfortable. We had a good sleep!
1 night family trip

See all reviews

Quality Inn & Suites Middletown - Franklin, Franklin

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