Cancun beachfront resort with 3 restaurants and spa
7.2/10 Good
10 verified Hotels.com guest reviews
Property highlights
Parking available
Pool
Free WiFi
Pet friendly
Non-smoking
Air conditioning
The price is $450
$450
Price available on 4/16/2023
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580
Main amenities
Daily housekeeping
On the beach
3 restaurants and 2 bars/lounges
Full-service spa
2 outdoor pools
Breakfast available
Valet parking
Self parking
Pool bar
24-hour room service
Conference center
5 meeting rooms
Feel at home
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Blackout drapes/curtains
Elevator
Room options
About this area
What's nearby
On the beach
Moon Palace Golf Club - 22 min drive
Ventura Park Cancun - 18 min drive
Riviera Cancun Golf Resort - 36 min drive
Iberostar Cancun Golf Course - 24 min drive
Delfines Beach - 24 min drive
El Rey Ruins - 26 min drive
Aquaworld - 28 min drive
La Isla Shopping Mall - 30 min drive
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Cozumel Intl. Airport (CZM) - 31.2 miles/50.2 km
Restaurants
Grand Lobby Bar - 14 min drive
Lobby Bar - 4 min walk
Cusco - 17 min drive
The Grill - 16 min drive
Grand Central Buffet - 16 min drive
Map
About this property
Waldorf Astoria Cancun
Situated by the ocean, Waldorf Astoria Cancun is a great choice for a stay in Cancun. After splashing around at one of the 2 outdoor pools, you can visit one of the 3 restaurants for a bite to eat, or unwind with a drink at one of the 2 bars/lounges.
Languages
English, Spanish
At a glance
Hotel size
173 units
Arranged over 6 floors
Arriving/Leaving
Check-in time from 3:00 PM - anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 per room, up to 51 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite self parking (MXN 20 per night)
Onsite valet parking (MXN 28 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 restaurants
2 bars/lounges
Poolside bar
24-hour room service
What to do
On the beach
Working away
5 meeting rooms
Conference center
Services
24-hour front desk
Facilities
1 building/tower
Built in 2022
2 outdoor pools
Full-service spa
Accessibility
Braille/raised signage
Elevator
Accessible bathroom (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Hand-held showerheads
Height-adjustable showerhead
Well-lit path to entrance
Languages
English
Spanish
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
Private plunge pool
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 700–1400 for adults, and MXN 350–1400 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 1500 per accommodation, per day
Parking
Self parking costs MXN 20 per night
Valet parking costs MXN 28 per night
Policies
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>
Also known as
Waldorf Astoria Cancun Resort
Waldorf Astoria Cancun Cancun
Waldorf Astoria Cancun Resort Cancun
Frequently asked questions
Does Waldorf Astoria Cancun offer free cancellation for a full refund?
Yes, Waldorf Astoria Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Waldorf Astoria Cancun?
As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Waldorf Astoria Cancun on Apr 16, 2023 start from $450, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Waldorf Astoria Cancun?
Yes, there are 2 outdoor pools.
Are pets allowed at Waldorf Astoria Cancun?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 51 lbs per pet. There's a charge of MXN 1500 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Waldorf Astoria Cancun?
Yes. Self parking costs MXN 20 per night. Valet parking costs MXN 28 per night.
What are the check-in and check-out times at Waldorf Astoria Cancun?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Waldorf Astoria Cancun and nearby?
Waldorf Astoria Cancun has 2 outdoor pools and 2 bars, as well as a spa.
Are there restaurants at or near Waldorf Astoria Cancun?
Yes, there are 3 onsite restaurants.
Does Waldorf Astoria Cancun have any outdoor private spaces?
Yes, every room features a private plunge pool.
What's the area around Waldorf Astoria Cancun like?
Waldorf Astoria Cancun is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Reviews
7.2
Good
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 20, 2023
Waldorf Cancun
Beautiful lobby. Amazing room. Pool is nice. Not a ton of food options (food was average. Pool menu was very limited) and pretty far away from any food locations outside the hotel. Beach is below average (in my opinion). Every employee was very welcoming and service was great.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2022
Beautiful place,clean,accommodate in every way,staff are ready to help and assist you around the clock
Highly recommended
Fruma
Fruma, 3-night family trip
Verified Expedia guest review
2/10 Poor
Nov 7, 2022
evita este hotel o tus vacaciones seran lo peor un hotel nuevo los cuartos huelen a humedad a pintura no limpian los cuartos la disque gerenta alejandra nos iba hacer el fsvor de cambiar de habitacion claro despues de las 10 pm sucio todo ahorrate una mala experiencia
Ricardo
Verified Expedia guest review
2/10 Poor
Nov 7, 2022
EVITA ESTE HOTEL SI NO QUIEres ARUINAR TUS VACACIONES hotel nuevo cuartos apestan a humedad almohadas igual cuartos con olor a pintura. una empleada de nombre alejandra diciendo q era la gerente tratando de cambiar de habitacion pero solo despues de las 10 pm y por supuesto una cena gratis llegas al restaurante y nadie sabe de nignuna cena evita este hotel tr llevaras una mala experiencia