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All properties in Independence, Ohio, United States of America
1 room, 2 adults

Embassy Suites Cleveland Rockside, Independence

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Microwave
  • Refrigerator
5800 Rockside Woods Blvd, Independence, OH, 44131, United States of America

3.5-star hotel with indoor pool, near Cuyahoga Valley National Park
  • Free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Microwave
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Check in was easy but the receptionist was very rude. She acted as if I was an…Jul 20, 2020
  • Excellent place to stay. Great location Jul 13, 2020

Embassy Suites Cleveland Rockside, Independence

from $84
  • Two Doubles Non Smoking
  • King Non Smoking
  • Suite, One King Bed, Non-Smoking
  • Suite, One King Bed, Roll In Shower, Non Smoking
  • Suite, Non-Smoking, Accessible
  • Suite, One King Bed, Accessible, Non Smoking
  • Room, Non Smoking
  • Premium Suite, 2 Double Beds, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking
  • Room, Accessible, Non Smoking
  • Premium Suite, Accessible, Non Smoking
  • Premium Suite, 2 Double Beds, Non Smoking, Corner
  • Premium Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Corner
  • Room, 1 King Bed, Non Smoking

What’s around Embassy Suites Cleveland Rockside, Independence

Landmarks

  • Cuyahoga Valley National Park - 30 min walk
  • Progressive Field - 8.6 mi / 13.9 km
  • Rocket Mortgage FieldHouse - 8.9 mi / 14.4 km
  • JACK Cleveland Casino - 9.3 mi / 15 km
  • Christmas Story House - 7.5 mi / 12 km
  • Cleveland Metroparks Zoo - 7.7 mi / 12.4 km
  • Wolstein Center - 8.7 mi / 14 km
  • Cleveland State University - 9 mi / 14.5 km

Getting around

  • Hopkins Intl. Airport (CLE) - 16 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 17 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 28 min drive
  • Akron, OH (AKC-Akron Fulton Intl.) - 39 min drive
  • Cleveland Station - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 271 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool 1
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Number of living rooms 1
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Embassy Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Embassy Suites Cleveland Rockside, Independence’s small print

Also known as

  • Cleveland Embassy Suites
  • Embassy Suites Independence
  • Independence Embassy Suites
  • Embassy Suites Cleveland Rockside Hotel
  • Embassy Suites Cleveland Rockside Independence
  • Embassy Suites Cleveland Rockside Hotel Independence
  • Embassy Suites Cleveland
  • Embassy Suites Cleveland Rockside
  • Embassy Suites Cleveland Rockside Hotel
  • Embassy Suites Cleveland Rockside Hotel Independence
  • Embassy Suites Cleveland Rockside Independence
  • Embassy Suites Rockside
  • Embassy Suites Rockside Cleveland
  • Embassy Suites Hotel Cleveland-Rockside Independence, Ohio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    WiFi is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)

    WiFi is available in public areas for USD 9.95 per night (rates may vary)

    Wired Internet access is available in guestrooms for USD 9.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Embassy Suites Cleveland Rockside, Independence

    • Does Embassy Suites Cleveland Rockside offer free cancellation for a full refund?
      Yes, Embassy Suites Cleveland Rockside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Embassy Suites Cleveland Rockside?
      Yes, there's free self parking.
    • Is there a pool at Embassy Suites Cleveland Rockside?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Embassy Suites Cleveland Rockside?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Embassy Suites Cleveland Rockside?
      You can check in from 4:00 PM to anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Embassy Suites Cleveland Rockside?
      Yes, there's an onsite restaurant. Nearby restaurants include Slyman's Tavern (11-min walk), Zoup! (11-min walk), and Bonefish Grill (11-min walk).

    Recent reviews

    Good 7.4 From 653 reviews

    Good 6.0
    Needs a makeover
    Whenever I book at Embassy suites, my expectations are the same at each location. The room in this property is in bad need of a makeover. From old ripped carpet to a stain on the sleeper sofa. The staff was great and accommodated with all our needs.
    mahir, us1 night family trip
    Fair 4.0
    Not happy at all
    1st room: dirty chairs and crumbs on floor 2nd room: dirty stains on LR floor and around beds Loud neighbors until 2:30 am Teens gathering outside and loud Teens and Young Adults setting fire works off in parking lot (which could of damaged cars) Since Covid no pool and no cook to order breakfast they did provide a good breakfast the first day, all other days no juice or milk or water provided. We have stayed in Cleveland several times and Hilton has been our go to but this Embassy was not acceptable at all. We will not use this hotel again. We paid $354.00 ;-(. I would like a call from Corporate.
    Latasha, us3 night family trip
    Exceptional 10.0
    Very nice staff and very clean room
    Tierre, us1 night trip
    Fair 4.0
    Hotel staff when checking in was very rude, not polite or helpful. Room air conditioning wasn’t working, room was out of towels. They were pretty much out of everything as far as snacks, pop, etc and the morning breakfast was hardly Nothing. Pretty disappointed in this hotel because I love Embassy’s. I’ve stayed at many of them and they were all amazing, but not with this one.
    Christopher, us1 night trip
    Very Good 8.0
    review
    it was a nice, clean environment. i just wish the pool was open.
    us2 night trip
    Good 6.0
    I called ahead of time before booking to see if the pool was open they lady told me yes and then when I checked in the man me the pool was closed and also we asked from new lining for the next nights stay and they brung up lining with hair in it. And there wasn’t the breakfast as shown we had bagged breakfast honestly I want money back
    Tiarra, us2 night trip
    Good 6.0
    Great location but the room could be touched up
    The overall amenities in the room were nice, however the carpet and upholstered chairs had multiple stains on them. There were also areas where you could see the carpet becoming unfrayed. Due to Covid-19 the pool and fitness center were closed. There was also no hot breakfast, just some snacks and the ice machine was turned off.
    Dorian, us1 night trip with friends
    Fair 4.0
    NO KING FOR YOU
    I am a first responder and a Hilton Honoree member. I had booked a room through Hotels.com. I had booked a king size bed and when I got to the room it was 2 doubles in there. I called back to the desk and was told (when you book through Hotels.com you get what you get) ...Now it was still early and could've been handle easily but not. I inturn called for a manager and left a voicemail, never got a call back. Sorry but I had just worked a 18 hour shift and really need that king.
    Michael, us1 night business trip
    Good 6.0
    Over all good. Had trouble with key cards getting into two different rooms. Last room shower facet spiget fell off during shower
    us1 night trip
    Fair 4.0
    Awful Experience
    First, there was a Right To Life Conference at the hotel the weekend we stayed which we were not informed about that took up the whole lobby so we had no use of the lobby. The staff was rude. It seemed like we were bothering them whenever we had to ask for extra towels or sheets for the fold out couch. They started a system of handing out wrist bands for use of the pool, or attending the breakfast buffet or evening reception. the wristbands had to stay on the entire stay, which made us feel like we were in kindergarten. The staff seemed more worried about the wrist bands then customer service. There was no food out at the breakfast buffet yet there was still a staff member there checking wrist bands of people coming in. The pool even got shut down the last night we were there. The only good thing I can say is the beds were comfortable and the shower had good water pressure. We will never stay there again though.
    Thomas, us3 night family trip

    Embassy Suites Cleveland Rockside, Independence

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