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All properties in Independence, Ohio, United States of America
1 room, 2 adults

Embassy Suites Cleveland Rockside

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Microwave
  • Refrigerator
5800 Rockside Woods Blvd, Independence, OH, 44131, United States of America

3.5-star hotel with indoor pool, near Cuyahoga Valley National Park
  • Free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Microwave
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Staff was rude..crowded check in , kids running around no masks unattended, no amenities,…Oct 22, 2020
  • I've always loved the rooms and service!Oct 11, 2020

Embassy Suites Cleveland Rockside

from $87
  • Two Doubles Non Smoking
  • King Non Smoking
  • Suite, One King Bed, Non-Smoking
  • Suite, One King Bed, Roll In Shower, Non Smoking
  • Suite, Non-Smoking, Accessible
  • Suite, One King Bed, Accessible, Non Smoking
  • Room, Non Smoking
  • Room, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Corner
  • Room, 1 King Bed, Non Smoking

What’s around Embassy Suites Cleveland Rockside

Landmarks

  • Cuyahoga Valley National Park - 30 min walk
  • Progressive Field - 8.6 mi / 13.9 km
  • Rocket Mortgage FieldHouse - 8.9 mi / 14.4 km
  • JACK Cleveland Casino - 9.3 mi / 15 km
  • Christmas Story House - 7.5 mi / 12 km
  • Cleveland Metroparks Zoo - 7.7 mi / 12.4 km
  • Wolstein Center - 8.7 mi / 14 km
  • Cleveland State University - 9 mi / 14.5 km

Getting around

  • Hopkins Intl. Airport (CLE) - 16 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 17 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 28 min drive
  • Akron, OH (AKC-Akron Fulton Intl.) - 39 min drive
  • Cleveland Station - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 271 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Embassy Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Embassy Suites Cleveland Rockside’s small print

Also known as

  • Cleveland Embassy Suites
  • Embassy Suites Independence
  • Independence Embassy Suites
  • Embassy Suites Cleveland Rockside Hotel
  • Embassy Suites Cleveland Rockside Independence
  • Embassy Suites Cleveland Rockside Hotel Independence
  • Embassy Suites Cleveland
  • Embassy Suites Cleveland Rockside
  • Embassy Suites Cleveland Rockside Hotel
  • Embassy Suites Cleveland Rockside Hotel Independence
  • Embassy Suites Cleveland Rockside Independence
  • Embassy Suites Rockside
  • Embassy Suites Rockside Cleveland
  • Embassy Suites Hotel Cleveland-Rockside Independence, Ohio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    WiFi is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)

    WiFi is available in public areas for USD 9.95 per night (rates may vary)

    Wired Internet access is available in guestrooms for USD 9.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Embassy Suites Cleveland Rockside

    • Does Embassy Suites Cleveland Rockside offer free cancellation for a full refund?
      Yes, Embassy Suites Cleveland Rockside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Embassy Suites Cleveland Rockside?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Embassy Suites Cleveland Rockside?
      Yes, there's free self parking.
    • Is there a pool at Embassy Suites Cleveland Rockside?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Embassy Suites Cleveland Rockside?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Embassy Suites Cleveland Rockside?
      You can check in from 4:00 PM to anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
    • Are there restaurants at or near Embassy Suites Cleveland Rockside?
      Yes, there's an onsite restaurant, Embassy Grille. Nearby restaurants include Slyman's Tavern (11-min walk), Outback Steakhouse (11-min walk), and Bonefish Grill (11-min walk).
    • Is there an onsite casino at Embassy Suites Cleveland Rockside?
      No, this hotel doesn't have a casino, but Horseshoe Casino (13-min drive) and JACK Cleveland Casino (13-min drive) are both nearby.

    Recent reviews

    Good 7.4 From 648 reviews

    Fair 4.0
    Dirty stains on carpet, slow water drain. Dirty!
    Karyn, us2 night trip
    Fair 4.0
    Renee W.
    There was trash in the trash can when we got to the room. I didn't report it. I've decided not to stay at this particular property again.
    Renee, us2 night family trip
    Fair 4.0
    Nasty and uncaring.
    Found a condom wrapper under my bed. No sheet or bed linen for the sofa bed. This was the worst experience I have had at a embassy suite before I will never at this one again.
    Mary, us1 night family trip
    Very Good 8.0
    Clean , comfortable room . Quiet .
    William, us1 night business trip
    Good 6.0
    Great location, terrible service.
    Main areas of hotel clean. Stayed for 4 days, room not cleaned once, had to ask for clean towels and for trash to be removed from room. Front desk staff seemed bothered to be there, not very willing to help. Great location, but probably would not stay again.
    us3 night trip
    Fair 4.0
    I would probably find a different hotel…
    I literally spent 17 nights in a row at this hotel. I’ve always been a fan of Embassy suites. Unfortunately… This one did not measure up by the Hilton family standards in my opinion. Countless and countless and countless times if I had to go to the front desk… There was never anybody there and you had to wait on an average of 5 to 7 minutes or longer before somebody would even come to the front desk. That even happened the night that I checked in. I drove nine hours to get there… Arrived at about 1 AM and I stood there for 19 minutes waiting for somebody to come to the front desk to check me in. Needless to say I was not very happy! The bedrooms do not get very cool at night even when you put the AC on 66°. The living area gets a little chilly… But the bedroom does not. I hated that I did not have a bathtub so I could relax after the end of a long day at work… But the shower was nice. Very spacious and water pressure was great! There was a hole in my closet door and there was some trash on the floor underneath the end table next to the couch in the living room area. I was a little shocked to see that the king room only had two bath towels. Now granted… You probably do not have more than two people in one of these room sizes, but it does say that it will house up to three people because the couch folds out into a bed. Overall it wasn’t terrible… But it definitely could’ve been way better!
    Vicki, us2 night business trip
    Exceptional 10.0
    Excellent
    Excellent hotel
    us1 night trip
    Exceptional 10.0
    It wonderful stay and they had great customer service
    Sheldon, us2 night family trip
    Poor 2.0
    Disappointed
    My neighbors were noisy teenagers, the water was never hot, and the sink wasn’t draining the water very well at all. Highly disappointed. Called the front desk to switch rooms but wasn’t able to accommodate our stay.
    us1 night family trip
    Exceptional 10.0
    Hotel was really nice and clean...Room was perfect...A little disappointed that there was no hot breakfast available...I was looking forward to that...It wasn’t available due to COVID-19.
    Raevonne, us1 night trip

    Embassy Suites Cleveland Rockside

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