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1 room, 2 adults
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La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

3.5-star3.5 stars
Avenida 10 Esq Calle 14Playa del CarmenQROO77710Mexico

Adults-only hotel in Playa del Carmen with spa, outdoor pool
  • Free cooked-to-order breakfast and free WiFi in lobby
Very Good8.2
Bar and Beverages
Bar is awesome
Location
Great location
Breakfast
Tasty breakfast
Wellness Area
Wellness & sports facilities could be improved
239See all 239 Hotels.com reviews
From 2,446 reviewsTripAdvisor Traveller Rating

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

from $118
  • Standard Room
  • Standard plus
  • Junior Suite
  • Junior Suite (Superior)
  • Standard Non Refundable
  • Standard plus no refundable
  • Junior Suite (Non refundable)
  • Junior Suite (Superior Non Refundable)

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 16
  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • No parking

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Spa tub
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

Dining

Como Como Osteria - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen’s small print

Also known as

  • Hotel Tortuga
  • La Tortuga Hotel And Spa
  • La Tortuga Playa Del Carmen
  • Tortuga Hotel
  • Tortuga Hotel Playa del Carmen
  • Tortuga Playa del Carmen
  • Tortuga Hotel Adults Playa del Carmen
  • Tortuga Hotel Adults
  • Tortuga Adults Playa del Carmen
  • Tortuga Adults
  • La Tortuga Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

Deposit: MXN 2000 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

Landmarks

  • Heart of Playa del Carmen
  • Nuestra Senora del Carmen Catholic Church (3-minute walk)
  • Quinta Alegria (4-minute walk)
  • Central Square (4-minute walk)
  • Yucatek Divers (8-minute walk)
  • Pier Navega (9-minute walk)
  • Mamitas Beach Club (12-minute walk)
  • Playa del Carmen Maritime Terminal (13-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 42-min drive
  • Onsite parking not available

Recent reviews

Very Good 8.2 From 239 reviews

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Exceptional10.0
Awesome place to stay!
La Tortuga was a wonderful place to stay. I stayed on the 3rd floor and had a amazing view of the pool and the beautiful lights at night. I would stay here again in a heartbeat! Breakfast is good, too.
Kristina, us5 night trip
La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Exceptional10.0
Great staff and hotel
Great hotel! Especially the management and the service of their staff. Great location. Very close to everything,to the malls, the beach, the market. Very friendly staff and always willing to provide you with services or information. We’ll sure book it again.
RAFAEL, us14 night romance trip
La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Exceptional10.0
EXCELLENT HOTEL
WE LOVED OUR STAY...EVERYBODY WAS CERY KIND AND HELPFUL. SPECIAL THANKS TO MINQUEL, RAPHIAL, ALEX, AND TO ALL THE BELLMAN AND RECEPTIONIST And THE CHEF...we WILL BE BACK!THANK YOU FOR ALL YOUR KINDNESS
Dannie and Denise Smith, us6 night romance trip
La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Good6.0
Would not recommend
Pros: lovely pool area, good breakfast, friendly service, location. Cons: dark, older rooms in need of renovation, was cheated on taxi fares by hotel employee who was getting kickbacks, dangerous electrical problems in shower
anita, us1 night trip
La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Fair4.0
A 'Repeat Customer' that may not come again!
I have given great reviews on this hotel in the past and should have been recognized for my repeat visit. Instead I got the worst room in the hotel on the 3rd floor with no view and no elevator. Had to hall my luggage up and down 3 flights of stairs. The atrium pool area is spectacular and the hotel is basing their reputation just on that. The room that I was put in was a 3 star room at best! The regular staff is awesome and friendly, but the smug millennial front desk manager at check out was rude and could use a class in hotel hospitality and go to charm school ... the front desk manager that check me in was not though. They should have a data base to recognized repeat customers with 'welcome back' friendliness and appreciation. JMAC
JOHN, us2 night trip

See all reviews

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

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