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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

4-star4 stars
Avenida 10 Esq Calle 14, Playa del Carmen, QROO, 77710, Mexico

Adults-only hotel with spa, near Quinta Avenida
  • Free cooked-to-order breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2,605 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Pool
Great pool
Food
Delicious food

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

from $62
  • Standard Room
  • Standard Room Plus
  • Junior Suite
  • Junior Suite Superior

What’s around La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

Landmarks

  • In Gonzalo Guerrero
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach Club - 7 min walk
  • Playa del Carmen Maritime Terminal - 13 min walk
  • Playacar Golf Club - 32 min walk
  • Punta Esmeralda Beach - 39 min walk
  • Plaza Las Americas - 42 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 99 min drive

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 16
  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • Discounted offsite parking

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Full-service spa
  • Spa tub
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Billiards or pool table
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Porter/bellhop
Facilities
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Raiz Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

Como Como Osteria - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen’s small print

Also known as

  • Hotel Tortuga
  • La Tortuga Hotel And Spa
  • La Tortuga Playa Del Carmen
  • Tortuga Hotel
  • Tortuga Hotel Playa del Carmen
  • Tortuga Playa del Carmen
  • Tortuga Hotel Adults Playa del Carmen
  • Tortuga Hotel Adults
  • Tortuga Adults Playa del Carmen
  • Tortuga Adults
  • La Tortuga Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs USD 10 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 276 reviews

Exceptional 10.0
Perfect Stay
Loved my stay! Beautiful hotel close to everything we wanted. Staff very helpful. My first call should I return to Playa del Carmen
Kathleen, usTrip with friends
Exceptional 10.0
Extremely tranquil.
Really nice place. My main complaint is the jacuzzi/ hot tub. It is turned on as requested The water was cold and the jets didn't work. Turns out that the hot tub does not have a heater but is on a solar heater on the roof. It took 45min to transfer and fill the tub with the hot water. I didn't mind waiting at all, the bar was open. I didn't pay close attention to the bed type at the time of booking but they did have a double available so I just upgraded. Since it was last minute the room was not 100% ready but decent. They did forget the shampoo and water bottles but brought us some a few minutes later. I did have to call to have them remove two smelly pillows from the closet. Other than that the hotel was extremely tranquil. I will be coming back.
usTrip with friends
Exceptional 10.0
The only place I would go back to in playa. So rel
We loved the property and our room. An oasis in noisy playa. Our junior suite was perfect.ps the internet does not work in room but it does work everywhere else. Nice break from emails! Breakfast was also terrific.
Annette, us7 night romance trip
Exceptional 10.0
Excellent
Excellent hotel, quiet rooms
Edith, us3 night romance trip
Exceptional 10.0
A lovely oasis in Playa
The perfect oasis right off the main drag of 5th street. La Tortuga was beautiful, the staff friendly and helpful. The breakfasts were hearty and tasty. A quick walk to anything and surrounded by restaurants and shopping but when you are in the hotel (inside rooms) it’s quiet and tropical. Only negative is that humidity makes things feel damp, but that is part of travel.
Beth, us6 night trip with friends

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

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