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La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

3.5 stars
Avenida 10 Esq Calle 14Playa del CarmenQROO77710Mexico, ‏800-491-6126
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Excellent4.2 / 5
Food
Delicious food
Location
Great location
Breakfast
Tasty breakfast
Pool
Great pool
215See all 215 Hotels.com reviews
From 2,131 reviewsTripAdvisor Traveller Rating

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

Hotel Info: 866-539-8117

from $73
  • Junior Suite
  • Suite
  • Junior Suite (Superior Non Refundable)
  • Junior Suite (Superior)
  • Standard Room
  • Standard plus
  • Standard Non Refundable
  • Junior Suite (Non refundable)
  • Standard plus no refundable

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 16
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (16 years old and younger) not allowed

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • No parking

Other information

  • Caters to adults only

Also known as

  • Hotel Tortuga
  • La Tortuga Hotel And Spa
  • La Tortuga Playa Del Carmen
  • Tortuga Hotel
  • Tortuga Hotel Playa del Carmen
  • Tortuga Playa del Carmen
  • Tortuga Hotel Adults Playa del Carmen
  • Tortuga Hotel Adults
  • Tortuga Adults Playa del Carmen
  • Tortuga Adults
  • La Tortuga Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

Deposit: MXN 2000 per stay

Optional extras

Late check-out can be arranged for an extra charge of MXN 700

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Spa tub
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

Dining

Como Como Osteria - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen’s small print

Also known as

  • Hotel Tortuga
  • La Tortuga Hotel And Spa
  • La Tortuga Playa Del Carmen
  • Tortuga Hotel
  • Tortuga Hotel Playa del Carmen
  • Tortuga Playa del Carmen
  • Tortuga Hotel Adults Playa del Carmen
  • Tortuga Hotel Adults
  • Tortuga Adults Playa del Carmen
  • Tortuga Adults
  • La Tortuga Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

Deposit: MXN 2000 per stay

Optional extras

Late check-out can be arranged for an extra charge of MXN 700

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 215 reviews

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Excellent4.0 / 5
Traquility in the Middle of Crazy
Beautiful tropic pool atrium in the downtown party zone of Playa Del Carmen. Walk right off the street from the heart of insanity into a tranquil pool jungle that is calm and amazing.
2 night trip
La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Fair2.0 / 5
Good service and breakfast at the restaurant. But lobby service is very,very bad.
2 night business trip
La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Excellent4.0 / 5
Great location
Great location, outstanding staff, room was nice, the pool area was really cool!
7 night trip
La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Poor1.0 / 5
Great for late night partygoers.
As long as I was going to bed after 2:30 am this is a great hotel. Otherwise it is a great way for no sleep due to the music.
1 night romance trip
La Tortuga Hotel & Spa - Adults Only, Playa del Carmen
Excellent4.0 / 5
Loud but nice stay in Playa del Carmen
It is a lovely hotel - the layout is very pretty. The pools are beautiful, and the staff is incredibly nice. The room is dry because of the dehumidifier in it. Also, the bar and restaurant were simply great. We had a jacuzzi, but there was no light above it to use at night. Even though it is Adults Only, please know that is anything but quiet at night. The nearby club can be heard throughout your room until very late. If you plan to go out until late, this is not a problem. But if you plan to stay in your room, expect to hear loud bass constantly.
3 night romance trip

See all reviews

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

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