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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

4-star4 stars
Avenida 10 Esq Calle 14, Playa del Carmen, QROO, 77710, Mexico

Adults-only hotel with spa, near Quinta Avenida
  • Free cooked-to-order breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.4
Beach
Beautiful beach
Food
Delicious food
Room
Great room
Wellness
Wellness & sports facilities could be improved
245See all 245 Hotels.com reviews
From 2,584 reviews

TripAdvisor Traveller Rating

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

from $64
  • Standard Room
  • Standard Room Plus
  • Junior Suite
  • Junior Suite Superior

What’s around La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

Landmarks

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach Club - 7 min walk
  • Playa del Carmen Maritime Terminal - 13 min walk
  • Playacar Golf Club - 32 min walk
  • Punta Esmeralda Beach - 39 min walk
  • Plaza Las Americas - 42 min walk
  • Nuestra Senora del Carmen Catholic Church - 2 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 99 min drive

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 16
  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated good

  • Great for browsing and email

Transportation

Parking

  • Self parking *

  • Discounted offsite parking

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Full-service spa
  • Spa tub
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Billiards or pool table
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Porter/bellhop
Facilities
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Raiz by Ix Xiu. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

Como Como Osteria - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen’s small print

Also known as

  • Hotel Tortuga
  • La Tortuga Hotel And Spa
  • La Tortuga Playa Del Carmen
  • Tortuga Hotel
  • Tortuga Hotel Playa del Carmen
  • Tortuga Playa del Carmen
  • Tortuga Hotel Adults Playa del Carmen
  • Tortuga Hotel Adults
  • Tortuga Adults Playa del Carmen
  • Tortuga Adults
  • La Tortuga Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs USD 10 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 245 reviews

Exceptional 10.0
Excellent
Excellent hotel, quiet rooms
Edith, us3 night romance trip
Exceptional 10.0
A lovely oasis in Playa
The perfect oasis right off the main drag of 5th street. La Tortuga was beautiful, the staff friendly and helpful. The breakfasts were hearty and tasty. A quick walk to anything and surrounded by restaurants and shopping but when you are in the hotel (inside rooms) it’s quiet and tropical. Only negative is that humidity makes things feel damp, but that is part of travel.
Beth, us6 night trip with friends
Exceptional 10.0
Peaceful retreat
The staff is very friendly and helpful. Always there when you need them. Comfortable beds, clean rooms. Excellent breakfast, dinner and drinks. Try that strawberry jam in your morning bread basket. It is yummy. Their homemade pasta is so tender and delicious. This place is a peaceful oasis in the middle of downtown Playa. If you like to stay connected, the WiFi may frustrate you. An excellent massage in the afternoon is a perfect treat - if you like to relax. They have many massage choices.
Shauna, us6 night family trip
Good 6.0
Just Okay
The staff is very pleasant. The breakfast was great! The bed was hard. Very noisy. I was awaken in the middle of the night with loud construction noise and people loudly arguing. Could not find any English speaking channels on tv. Staff was not helpful.
Tiffany, us4 night trip with friends
Very Good 8.0
I enjoyed the hotel it was clean and one block from 5th ave where there are many shops and restaurants would recommend and stay again 😊
Phil, usOther trip

La Tortuga Hotel & Spa - Adults Only, Playa del Carmen

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