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Mercure Bristol Brigstow Hotel

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Classic Room, 2 Single Beds | Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Privilege, Executive Room, 1 Queen Bed | Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains

Overview of Mercure Bristol Brigstow Hotel

UNESCO Sustainable Travel Pledge

Mercure Bristol Brigstow Hotel

4.0 star property
Bristol hotel with restaurant and bar/lounge, aimed at LGBTQ guests

8.2/10 Very good

999 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Refrigerator
  • Bathtub
  • Connecting rooms available
5-7 Welsh Back, Queen Quay, Bristol, England, BS1 4SP

Room options

About this area

What's nearby

  • In Bristol City Centre
  • Cabot Circus Shopping Centre - 13 min drive
  • Cotswolds - 32 min drive
  • Thermae Bath Spa - 40 min drive
  • Roman Baths - 46 min drive

Getting around

  • Bristol International Airport (BRS) - 24 min drive
  • Bristol Temple Meads Station - 14 min walk
  • Bristol (TPB-Bristol Temple Meads Train Station) - 14 min walk
  • Bristol Bedminster Station - 21 min walk


  • Chilli Daddy - 2 min walk
  • The Llandoger Trow - 2 min walk
  • Matina - 2 min walk
  • Spicer + Cole - 3 min walk
  • Bella Vista - 3 min walk

About this property

Mercure Bristol Brigstow Hotel

Located near a train station, Mercure Bristol Brigstow Hotel is a great choice for a stay in Bristol. Guests looking for a bite to eat can visit Ellipse, which serves regional cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. The helpful staff and breakfast get good marks from fellow travellers.


Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms


  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • No on-site parking
  • Off-site parking nearby (GBP 15 per night; discounts available)

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (1323 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Safe-deposit box at front desk
  • Television in common areas


  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge


  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 33-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Ellipse – This restaurant specialises in regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 12 per person (approximately)


  • Parking is available nearby and costs GBP 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


This property caters to LGBTQ guests.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Mercure Bristol Brigstow Hotel
Mercure Brigstow Hotel
Mercure Bristol Brigstow
Mercure Brigstow
Accor Brigstow Bristol
Mercure Bristol
Mercure Brigstow Bristol Hotel Bristol
Mercure Bristol Brigstow
Mercure Bristol Brigstow Hotel Hotel
Mercure Bristol Brigstow Hotel Bristol
Mercure Bristol Brigstow Hotel Hotel Bristol

Frequently asked questions

Does Mercure Bristol Brigstow Hotel offer free cancellation for a full refund?
Yes, Mercure Bristol Brigstow Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Bristol Brigstow Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Bristol Brigstow Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Bristol Brigstow Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Mercure Bristol Brigstow Hotel?
You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Mercure Bristol Brigstow Hotel?
Yes, Ellipse offers regional cuisine. Nearby restaurants include The Beer Emporium (3-min walk), Raj (3-min walk) and Pasta Ripiena (3-min walk).
Does Mercure Bristol Brigstow Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mercure Bristol Brigstow Hotel like?
Mercure Bristol Brigstow Hotel is located on the waterfront in Bristol City Centre, a short 6-minute walk from Bristol Hippodrome Theatre and 10 minutes' walk from Cabot Circus Shopping Centre. Travellers say that this hotel is in a good location.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Alexis, 1-night trip
Verified guest review

6/10 Good

John, 1-night trip
Verified guest review

8/10 Very good

John, 1-night trip
Verified guest review

4/10 Fair

Lindsay, 1-night trip
Verified guest review

8/10 Very good

Tracey, 1-night trip
Verified guest review

2/10 Poor

Never stay at this hotel, bed was broken, air conditioning broken, didn’t stay in the upgraded room we paid for. No tea or coffe facilities in the room, only one lift work, wasn’t offered anything help discount nothing at all. No cups in your room no kettle nothing. Paid for queen room , had a view of car park. Was a birthday night away. Stayed in room 309. Never ever again.
1-night romance trip
Verified Expedia guest review

6/10 Good

Great location, but noisy with window open even at 4am. Breakfast very disappointing just about warm. The toast was the hottest item!
1-night business trip
Verified Expedia guest review

4/10 Fair

average at best
not good value for money, and not great for families
Simon, 1-night trip
Verified guest review

4/10 Fair

Overall the stay was ok. The location was good (very central for the city centre) and the staff were excellent - very friendly and helpful. The main issue was that during the recent heatwave the air conditioning was non existent so that the room was incredibly warm. This meant that it was virtually impossible to sleep at night (although we had a fan in our room which helped slightly).
Mark, 2-night family trip
Verified guest review

4/10 Fair

Julia, 1-night trip
Verified guest review