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1 room, 2 adults

Eastern And Oriental Hotel, Penang

5-star5 stars
10 Lebuh FarquharPenangPenang10200Malaysia

Luxury hotel with 4 restaurants, near KOMTAR
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.2
Breakfast
Tasty breakfast
Bar and Beverages
Bar is awesome
Room
Great room
Comfort
Very comfortable
1448See all 1,448 Hotels.com reviews
From 4,330 reviewsTripAdvisor Traveller Rating

Eastern And Oriental Hotel, Penang

from $199
  • Deluxe Suite, 1 Double or 2 Twin Beds
  • Premier Suite, 1 Double or 2 Twin Beds
  • Suite, 1 King Bed (Writers)
  • Suite, 1 King Bed (Straits)
  • Suite, 1 King Bed (Georgetown)
  • Victory Annexe Studio Suite
  • Victory Annexe Corner Suite

What’s around Eastern And Oriental Hotel, Penang

Landmarks

  • In Downtown George Town
  • KOMTAR - 19 min walk
  • Gurney Drive - 25 min walk
  • Penang Times Square - 23 min walk
  • Cheong Fatt Tze Mansion - 6 min walk
  • Penang State Museum - 6 min walk
  • Camera Museum - 9 min walk
  • St. George's Church - 9 min walk

Getting around

  • Penang (PEN-Penang Intl.) - 27 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

About Eastern And Oriental Hotel, Penang

Location.
Opened in 1885, this landmark hotel is within 0.6 miles (1 kilometer) of the financial, entertainment, cultural, and historical districts in downtown Georgetown, Penang Island. Penang International Airport is 10.3 miles (16.6 kilometers) away.

Hotel Features.
Along the hotel's 750-foot (229 meter) seafront promenade, are small gardens, al fresco dining areas, a swimming pool, and a poolside bar. 4 cannons dating back to 1797 are also preserved here. There are 4 restaurants at the hotel, and guests can start their day with buffet breakfast. Room service is available 24 hours a day. Facing the veranda and the sea, a health club offers fitness facilities, a connecting sauna, shower, and locker facilities. There is a 24-hour business center on site and 24-hour check-in is available. Free self parking and valet parking are offered, and a free area shuttle is available. Airport transportation can be arranged directly with the hotel at a surcharge (contact hotel at least 48 hours prior to arrival). There are also 14 meeting rooms and free WiFi and wired Internet access.

Guestrooms.
The 232 suites at this Georgetown luxury hotel feature high ceilings, dark timber floors, and marble bathrooms with bidets and separate bathtubs and showers. Wireless Internet access is complimentary. Each suite has 32-inch TVs, and also include minibars, coffee/tea makers, and complimentary bottled water. Guests are welcomed with complimentary fruit plates. The hotel provides turndown service each evening.

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements. Guests booked in the Victory Annex Studio Suite and Victory Annexe Corner Suite check in at the Victory Annex Wing reception. Guests booked in all other room categories check in at the Heritage Wing reception. For more details, please contact the property using the number provided on the booking confirmation email.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle from 7 AM to 11 PM *

Parking

  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1885
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Languages Spoken
  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Eastern And Oriental Hotel, Penang’s small print

Also known as

  • Eastern & Oriental Hotel
  • Eastern & Oriental Hotel Penang
  • Eastern Oriental Hotel Penang
  • Eastern Oriental George Town
  • Eastern Oriental Penang
  • Oriental Eastern
  • Eastern & Oriental Hotel Penang/George Town
  • Eastern And Oriental Hotel
  • Eastern Oriental Georgetown

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 150.00 per night

Buffet breakfast is offered for an extra charge of MYR 68 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 185.00 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 1,448 reviews

Eastern And Oriental Hotel, Penang
Exceptional10.0
Great stay, amazing room!
Susan, us4 night romance trip
Eastern And Oriental Hotel, Penang
Very Good8.0
Five star except for service
Excellent hotel for location, history and amenities. My only complaint is the lack of training on how to handle mistakes. I realize I am in SE Asia but when something bad happens to a guest, the hotel needs to take ownership and respond. I arranged a tour with the hotel in which the driver did not speak English, got into an accident on the way to the destination, and then abandoned us at the location. The hotel’s response was “here’s the company’s number if you want to talk to them” and “so sorry.” If you want to be a five star hotel, you need to lead with service.
F, us3 night family trip
Eastern And Oriental Hotel, Penang
Very Good8.0
Almost perfect...
Beautiful colonial style hotel reminiscent of The Oriental Bangkok and The Raffles Singapore (also opened by the Sarkies brothers). Location is perfect and amenities are plentiful. Check-in process was very professional and smooth. My only complaint was how a tour problem was handled. We booked an SUV to the top of Penang Hill because the train was closed that week for service. The driver spoke no English, got into an accident on the way to the hill and stranded us at the top for almost an hour. Luckily I was able to connect to internet at the top and the hotel informed me that he was “at the top” which was not true. He was generating a side fare and driving someone else. The amount paid is 10 times the amount of the train. We were given no instructions on where to go - only “be here at this time.” We wasted an hour waiting for him, which could have been spent exploring. When I told the hotel, they told me to call the company. I advised that since the hotel provided me with the company, that they should handle it. Their response of handling it was “so sorry” and that was it. Hotels are often chosen by amenities and/or location, which this hotel has, but it is defined by service. Everything was handled well while we were there but it was obvious that some of the staff were not trained on how to handle problems. I still like the hotel but I’m just disappointed that they did not handle it better.
F, us3 night family trip
Eastern And Oriental Hotel, Penang
Exceptional10.0
Amazing hotel with history
Gunnar, us2 night trip
Eastern And Oriental Hotel, Penang
Fair4.0
Room smells bad, also the double bed is like a baby bed, too small. Great swimming pool, good breakfast.
A Traveler, us3 night trip

See all reviews

Eastern And Oriental Hotel, Penang

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