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Sandman Hotel Edmonton West

3-star hotel with 2 restaurants, near West Edmonton Mall

  • Free WiFi and free parking

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  • Indoor Pool
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17635 Stony Plain Rd Nw, Edmonton, T5S1E3, AB, Canada
  • Rooms were clean and updated. Parts of the hotel are a little outdated and others are…

    Nov 21, 2020

  • Excellent. Loved my stay. Great location. Great hotel

    Oct 30, 2020

See all 878 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Easy parking
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 261 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Spa services

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In West Edmonton
  • West Edmonton Mall - 36 min walk
  • Rogers Place - 6 mi / 9.6 km
  • Edmonton City Centre - 6.4 mi / 10.2 km
  • Kingsway Mall - 6.5 mi / 10.5 km
  • Royal Alexandra Hospital - 6.6 mi / 10.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Room, 1 King Bed (Corporate - Atrium)
  • Standard Room, 2 Double Beds
  • Standard Room, 1 Queen Bed with Sofa bed (Atrium)
  • Basic Room, Tower
  • Room, 1 King Bed, Tower
  • Suite, 1 King Bed, Tower

What’s around


  • In West Edmonton
  • West Edmonton Mall - 36 min walk
  • Rogers Place - 6 mi / 9.6 km
  • Edmonton City Centre - 6.4 mi / 10.2 km
  • Kingsway Mall - 6.5 mi / 10.5 km
  • Royal Alexandra Hospital - 6.6 mi / 10.6 km
  • Edmonton Convention Centre - 6.7 mi / 10.8 km
  • University of Alberta - 6.8 mi / 11 km
  • Edmonton Expo Centre - 10.5 mi / 17 km
  • South Edmonton Common - 12.5 mi / 20.1 km

Getting around

  • Edmonton Intl. Airport (YEG) - 28 min drive
  • Edmonton Station - 11 min drive
See on map
17635 Stony Plain Rd Nw, Edmonton, T5S1E3, AB, Canada

At a glance

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 4 PM-5:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19


  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets allowed*
  • Specific rooms only*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Spa services on site
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Designated smoking areas


  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the onsite spa services.


Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between CAD 6 and CAD 16 for adults, and CAD 4 and CAD 14 for children (approximately)

Children and extra bedsPay at property

  • Guests must contact this property in advance to reserve cribs/infant beds

PetsPay at property

  • Pets are allowed for an extra charge of CAD 15 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

Pool, spa, and gym (if applicable)Pay at property

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.


This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Sandman Edmonton West
  • Sandman Hotel Edmonton West
  • Sandman Hotel Edmonton West Alberta
  • Sandman Inn Edmonton
  • Sandman Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel
  • Sandman Hotel Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel Edmonton

*See fees and policies for additional details or extra charges


  • Yes, Sandman Hotel Edmonton West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome. There's a charge of CAD 15 per pet, per night. Service animals are exempt from fees.
  • You can check in from 4 PM - 5:00 AM. Check-out time is 11 AM. Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Chop (3-min walk), Cha For Tea Palace (4-min walk), and Cora (8-min walk).
  • No, this hotel doesn't have a casino, but Palace Casino (3-min drive) and River Cree Casino (8-min drive) are both nearby.
  • Sandman Hotel Edmonton West has a fitness center and spa services.
  • 2.0.Poor

    booked into this hotel for 5 nights shower was plugged with hair had to stand in disgusting dirty water until it slowly drained next day noticed silverfish in shower base, when booked this hotel the prices were in cad dollars but when i checked out to my surprise i had an extra $100 tacked onto my price expedia told me it was in american dollars when you scroll down the page they tell you your pet fee is $15.00 cad a night, just one big scam, avoid this place they are also using the covid excuse to get out of cleaning the rooms no bedding or cleaning done to my room for 5 nights, just one big scam going on here no wonder the place was empty

    troy, 5 night business trip, Oct 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was fine for the quick overnight that I needed it for. Staff was quick with check in and out.

    Philip, 1 night trip, Dec 21, 2019

    Verified guest review

  • 8.0.Very Good

    We loved the room but there was an issue with the bath seat. My husband is disabled and needed to use a bath chair and it was unstable and it took a while for the staff to replace it. I took a picture of the bent legs then after a staff member picked it up then my husband said there was a zip tie holding it together. I was very upset to hear this and told him you should have said when I was taking pictures of the legs and he had forgot. We also had a family emergency on Saturday as our daughter in law when into labor early and had her baby so we had to watch our other 2 grand kids We came from the state of Montana to watch the hockey game and we were also blessed with the arrival of our new granddaughter. A few more complaints: the bed was a little low too but overall we loved the room and we were in the tower. I also had a negative encounter while checking in. One of the desk clerks was very rude when my American bank card would not work. She made it sound like I was not able to get a room but after she walked away. I was able to get things figured out with the other person and Also this Michele I think her name was did not want to help me. She was available while I was waiting in line but started helping the other desk person with a room card key and got on the phone. I was very disappointed in her attitude and I will probably not come back due the issue of my bank card mostly but we will see because we did like the room.

    Gloria, 2 night family trip, Dec 13, 2019

    Verified guest review

  • 4.0.Fair

    The front desk service was phenomenal, but the hotel room was so small and the king size bed was made with two twins which fell apart in the middle of night. Also while taking my shower the water stopped and was very disappointing. Last off the straw was when the house keepi g knocked on my door and wanted to clean up at 830 AM, when they say check out time is 11. ☹😡

    Big, 1 night business trip, Oct 8, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    My husband and I liked the balcony instead of having to go all the way outside

    3 night romance trip, Sep 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean, private and accommodating. The staff were friendly. I enjoyed that there was a DENNYS located on the property and I enjoyed the location of the hotel near many good places to eat. Would stay here again! Thank you Sandman Hotel!

    3 night romance trip, Aug 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Breakfast please

    Once and quiet and happy with the hotel except there isn't a free breakfast

    Karen, 2 night trip with friends, Jul 23, 2019

    Verified guest review

  • 4.0.Fair

    We asked for a quiet room and we received a very noisy room located in a basement with the view on the wheels of the cars in the parking lot

    Lieve, 2 night family trip, Jul 22, 2019

    Verified guest review

  • 6.0.Good

    Service was great. Room comfortable door could not close properly. Fire alarm went off and no one checked to see if you were out or not.

    George, 1 night romance trip, Jul 8, 2019

    Verified guest review

  • 10.0.Exceptional

    Great staff made for a great stay

    The hotel staff were amazing and accommodating - went out of their way to make sure our needs were met and that we were happy with our stay. There was construction going on at the hotel to upgrade the rooms but the hotel made sure we were not inconvenienced by it. They were able to move us into the newly renovated rooms and got us rooms close to other family member - housekeeping checked in with us to make sure our rooms were cleaned to our liking and staff was friendly and courteous

    tina, 3 night family trip, Jun 28, 2019

    Verified guest review

See all 878 reviews