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Hotel Gran Palmeiras

Photo gallery for Hotel Gran Palmeiras

2 outdoor pools
Beach towels
2 outdoor pools
2 outdoor pools
2 outdoor pools

Overview of Hotel Gran Palmeiras

Hotel Gran Palmeiras

3-star property
Lakefront hotel in Úrsulo Galván with 2 outdoor pools and restaurant

8.0/10 Very good

16 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
Map
No. 39 Int.1 Colonia Centro, Playa de Chachalacas, Úrsulo Galván, VER, 91666

Room options

About this area

What's nearby

  • Veracruz Harbour - 58 min drive
  • Veracruz Aquarium - 65 min drive

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 61 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 68 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Hamburguesas Gaby - 5 min walk
  • Hotel Palma Blanca - 16 min walk
  • Jugos El Manantial - 10 min drive
  • Taquería Nora - 10 min drive
  • Mariscos Los Cuates - 10 min drive

About this property

Hotel Gran Palmeiras

A great choice for a stay in Úrsulo Galván, Hotel Gran Palmeiras features an airport shuttle. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a children's pool, a terrace and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children's pool
  • Playground
  • Children's games

What to do

  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Beach towels

Facilities

  • Garden
  • Terrace
  • 2 outdoor pools

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

PALMEIRAS RESTAURANTE – On-site family restaurant.

Fees & policies

Optional extras

  • Breakfast costs between MXN 130 and MXN 200 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Gran Palmeiras Hotel
Hotel Gran Palmeiras Úrsulo Galván
Hotel Gran Palmeiras Hotel Úrsulo Galván

Frequently asked questions

Does Hotel Gran Palmeiras offer free cancellation for a full refund?
Yes, Hotel Gran Palmeiras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Gran Palmeiras?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Gran Palmeiras?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Gran Palmeiras?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Gran Palmeiras?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Gran Palmeiras?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Gran Palmeiras?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge. Express check-out is available.
What is there to do at Hotel Gran Palmeiras and nearby?
Hotel Gran Palmeiras has 2 outdoor pools and a garden.
Are there restaurants at or near Hotel Gran Palmeiras?
Yes, there's an on-site restaurant, PALMEIRAS RESTAURANTE. Nearby restaurants include Hamburguesas Gaby (5-min walk), Jugos El Manantial (6.2 mi) and Taquería Nora (6.2 mi).
What's the area around Hotel Gran Palmeiras like?
Hotel Gran Palmeiras is located a short 6-minute walk from Chachalacas Beach.

Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

1-night family trip
Verified Hotels.com guest review

6/10 Good

David, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

CARMEN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bien la están la estancia, buenas instalaciones, habitaciones y alberca, solo alrededor un poco solo y medio feo, mejorar la calle de entrada
Gabriela, 2-night family trip
Verified Expedia guest review

8/10 Very good

Estuvo muy tranquilo, el lugar es agradable, el personal muy amable. El unico detalle es el wifi que no tiene cobertura en todo el hotel, solo en el lobby.
Mario oscar, 3-night family trip
Verified Expedia guest review

6/10 Good

Me gustó la ubicación, sobre todo si te quieres hospedar cerca del rio, la amabilidad de la mayoría del personal y el sabor de la comida. Definitivamente lo que no me gustó fue la atención del gerente, cuando solicitamos un cambio de habitación, de inicio se negó, aún cuando la razón era debido a una falla en el aire acondicionado, sin duda un curso de atención al cliente y reconocer que el Cliente es lo más importante mejoraría mucho el servicio, es de esos hoteles que podrían otorgar una mucho mejor experiencia cuidando ese tipo de detalles…
Jorge Omar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Estancia dos familias con niños
Hotel Gran Palmeiras en Chachalacas, una opción muy recomendable, el hotel es cómodo, agradable, con un chapoteadero y una alberca, el restaurante un excelente servicio y precio, cerca de playa, llega uno caminando, la atención del personal muy buena, la habitación cómoda, con aire acondicionado, tv paga, el único detalle que le pediría al hotel poner más atención es la limpieza del baño y regadera, se veía mal lavado como a las carreras y que ya lleva tiempo de estar mal lavado, todo lo demás excelente.
Manuel Arturo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

María T, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review