6/10 Good
13 Feb 2023
No thank you never again
I booked two rooms two days prior to coming whoever I spoke too said the Roman would be next to each other and they weren't
When I got my keycard and swiped for $300 already he said it's nothing he could do diamond members paid more money than me and I broke down and cried it was my daughters bday 6th birthday party and I couldn't even get the 6 rooms I had two rooms one on 105 and then 206 he said 6 rooms were booked and he lied later that night a nice man African American kind of older gentleman was able to give me room 107 I didn't go into Room 206 yet
But the man working 2-11-23 at 3 it was shift change @3:30-4:00 he came back that morning 2-12-23 at 8:00am he lied and said someone else paid more than me and made me look like I wasn't anything i felt discriminated against honestly
Jamyllah
Jamyllah, 1-night family trip
Verified Hotels.com guest review